Customer Service Referral Specialist
Resume:
Amy Cottrill
Lancaster, OH *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Janitor/Cleaner
Holloway Ventures LLC - Newark, OH
April 2022 to Present
I currently clean the Hospice Building in Lancaster Ohio. My duties are to collect all trash, sweep and mop all floors, vacuum all carpets, wipe down all desk so no fingerprints and or smudge marks are visible & leaving no marks from rag after wiping off surface. Clean all window ledges, clean all toilets, sinks and wipe off and restock all paper product holders ie: paper towels, toilet paper etc clean sinks, wipe down appliances, sweep & mop any stairs, remove any cobwebs high or low, dust baseboards, wash windows,
& report anything that needs attention to or could be hazardous immediately. Janitorial/Cleaner
ServiceMaster by George - Lancaster, OH
February 2021 to September 2022
Cleaning all offices, dusting, sweeping all hard floors, vacuuming all carpets, mopping all hard floors, clean windows and ledges, wiping off tables, cleaning and disinfecting building, cleaning and disinfecting the restrooms, clean toilets, restock any paper product and replace any soap and or hand sanitizer product that needs changed. Sweep & mop any stairs, remove cobwebs, use the imp machine when needed.
1. Fairfield County Commissioner's
2. Lancaster Bingo Corp.
3. Fairfield County Juvenile Annex Center
4. Buckeye Toyota
5. Fisher Catholic High School
Assembly Line Worker/Aide
Fairfield County Board of Developmental Disabilities - Carroll, OH September 2001 to June 2005
Work on assembly line, packing Anchor Hocking glassware, quality control, plus Assisting Adults with various disabilities complete their work.
Film editor
Colorifique Color Lab - Lancaster, OH
May 1999 to January 2001
Developing, catching and rolling films. Editing and sorting films. The company went bankrupt, however, I did work till the very last day they was open.
Education
High school diploma in Health Assisting
Fairfield Career Center - Carroll, OH
August 1994 to May 1996
High school or equivalent
Millersport Jr/Sr High School - Millersport, OH
August 1984 to May 1996
Skills
• Customer Service
• Customer Care
• Call Center
• Commercial Cleaning
• Custodial Experience
• Microsoft Office
• Factory work (4 years)
• Quality control (4 years)
• Developmental Disabilities Experience
• Photography
• Video Editing
• Final Cut Pro
• Filming
Assessments
Information and Referral Specialist — Highly Proficient October 2019
Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient
Knowledge of Early Childhood Development — Expert
December 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Expert
Customer Service Fit — Highly Proficient
March 2020
Measures the traits that are important for high-quality customer service. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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