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Customer Service Referral Specialist

Location:
Lancaster, OH
Posted:
November 11, 2022

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Resume:

Amy Cottrill

Lancaster, OH *****

adtgx2@r.postjobfree.com

+1-740-***-****

Authorized to work in the US for any employer

Work Experience

Janitor/Cleaner

Holloway Ventures LLC - Newark, OH

April 2022 to Present

I currently clean the Hospice Building in Lancaster Ohio. My duties are to collect all trash, sweep and mop all floors, vacuum all carpets, wipe down all desk so no fingerprints and or smudge marks are visible & leaving no marks from rag after wiping off surface. Clean all window ledges, clean all toilets, sinks and wipe off and restock all paper product holders ie: paper towels, toilet paper etc clean sinks, wipe down appliances, sweep & mop any stairs, remove any cobwebs high or low, dust baseboards, wash windows,

& report anything that needs attention to or could be hazardous immediately. Janitorial/Cleaner

ServiceMaster by George - Lancaster, OH

February 2021 to September 2022

Cleaning all offices, dusting, sweeping all hard floors, vacuuming all carpets, mopping all hard floors, clean windows and ledges, wiping off tables, cleaning and disinfecting building, cleaning and disinfecting the restrooms, clean toilets, restock any paper product and replace any soap and or hand sanitizer product that needs changed. Sweep & mop any stairs, remove cobwebs, use the imp machine when needed.

1. Fairfield County Commissioner's

2. Lancaster Bingo Corp.

3. Fairfield County Juvenile Annex Center

4. Buckeye Toyota

5. Fisher Catholic High School

Assembly Line Worker/Aide

Fairfield County Board of Developmental Disabilities - Carroll, OH September 2001 to June 2005

Work on assembly line, packing Anchor Hocking glassware, quality control, plus Assisting Adults with various disabilities complete their work.

Film editor

Colorifique Color Lab - Lancaster, OH

May 1999 to January 2001

Developing, catching and rolling films. Editing and sorting films. The company went bankrupt, however, I did work till the very last day they was open.

Education

High school diploma in Health Assisting

Fairfield Career Center - Carroll, OH

August 1994 to May 1996

High school or equivalent

Millersport Jr/Sr High School - Millersport, OH

August 1984 to May 1996

Skills

• Customer Service

• Customer Care

• Call Center

• Commercial Cleaning

• Custodial Experience

• Microsoft Office

• Factory work (4 years)

• Quality control (4 years)

• Developmental Disabilities Experience

• Photography

• Video Editing

• Final Cut Pro

• Filming

Assessments

Information and Referral Specialist — Highly Proficient October 2019

Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient

Knowledge of Early Childhood Development — Expert

December 2019

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Expert

Customer Service Fit — Highly Proficient

March 2020

Measures the traits that are important for high-quality customer service. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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