Cybersecurity Analyst Customer Service
Resume:
RALEIGH, NC ***** 919-***-**** *****.*******@*****.***
QUALIFICATIONS SUMMARY
Cyber Security professional with years of experience as a network administrator and systems integration, with a focus on Information Security for the last 10 years.
Providing expert services of incident response, intrusion detection, threat hunting, and malware analysis.
Working experience with countless industry related applications and tools such as SIEM, IDS, IPS, OSINT.
Demonstrating strong analytical and problem-solving skills with an innovation in mind.
Designed and developed various software tools to accommodate the evolving needs and efficiency through process streamlining and automation.
Collaboratively worked on incident response, threat intelligence, automation, security alerts, reports, dashboards, procedural enhancements, and documentation.
Team lead support to 18 Cybersecurity professionals from different companies, CSC/KSI/GMB.
Well experienced working in a fast-paced SOC environment, with commitment to superior customer service, attention to details with strong organizational and communication skills.
EXPERIENCE HIGHLIGHTS
First Citizens Bank 06/2014 – 04/2022
Cybersecurity Analyst III - Threat Hunting and Incident response.
Responsibilities included:
Threat hunting and incident response.
Intrusion detection, malware analysis, cyber threat intelligence collection and analysis.
Ingest and share cyber intel and update necessary security tools.
Proficient analytical and research capabilities such as with OSINT related tools, IDS/IPS.
Additional functions include automation, creation of cybersecurity alerts, tools, reports and dashboards.
Procedural enhancements, automation, scripting and process documentation.
Provided training as needed.
Social Security Administration 06/2013 - 06/2014
Cybersecurity Incident Response and Team Lead for CSC/KSI/GMB
Preformed responsibilities included:
Incident response.
Malware analysis and remediation.
procedural enhancements and process documentation.
Threat intelligence ingestion, and reporting.
Team lead for 18 Cybersecurity professionals from different companies, CSC / KSI / GMB.
Provided training as needed.
Social Security Administration 10/2011- 06/2013
Cybersecurity Analyst - Threat Hunting
Operated as a cybersecurity analyst for the Social Security Administration.
Threat hunting and incident escalation of malicious host, network, and malware activity.
Developed filters and alerts based on newly identified trends.
Process documentation and reporting of methods and events.
Full utilization of security related tools such as IDS, IPS, SIEM systems, web applications and most of all, strong analytical skills.
Provided training as needed.
MORTY HERSHKO Page 2 of 2
RALEIGH, NC 27614 919-***-**** *****.*******@*****.***
TECHNICAL PROFICIENCIES
Application experience:
SIEM/IDS: McAfee ESM – Nitro, ArcSight, Splunk ES.
Ticketing systems: HP service Manager, Service Now,HEAT.
Apps/Tools: Xsoar, Cybereason, FireEye, Qualys, Blue Coat, SourceFire, Windows Defender, McAfee EPO, Domain Tools-Iris, VMRay, Cuckoo, Nmap, SCCM, WireShark, MS Office suite, and various OSINT research and analysis web apps such as Virus Total, Maltigo, Intelx and many more. Working knowledge of AWS – IAM and MS-Purview.
Operating Systems:
Windows, Linux.
Programming and Scripting languages:
Power Shell, Regular Expression (Regex), HTML, CSS, JavaScript, Visual Basic, working knowledge of C#.
PROFESSIONAL TECHNICAL TRAINING
CEH – Certified as of September 27, 2022
Splunk power user
Applied Data Loss Prevention - MS-Purview Trained
Cloud Computing Trained
Web Development Trained
C# – programming Trained
AWS – IAM Trained
SANS Attended training classes
Cisco CCENT Trained
Cisco CCNA Trained
CTIA - Preparing for Certification
Currently learning GO language
Past Security clearances: Public Trust
U.S Citizen
Multilingual: English, Hungarian, Hebrew, currently studying French
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