Customer Service Vice President

HOPE HARRIS

**** *********** ******, *******, **

30012

***********@*****.***

678-***-****

OBJECTIVE

To obtain a career that will be challenging and rewarding, and will provide an opportunity to support an organization where there is a potential for growth and advancement.

SKILLS & ABILITIES

Accounting

Secretarial Functions

Administrative Functions

Microsoft Word

Excel

PowerPoint

Outlook

Ability to type 45+ WPM

Cash/Credit Balancing

EXPERIENCE

KOHL’S DEPT. STORE

POS OPERATOR/CUSTOMER SERVICE ASSOC (2008-PRESENT)

• Handle all aspects of point of sale, including but not limited to receiving cash, checks and credit card payments. Solicit new credit card accounts. Accept Kohl’s credit card payments.

• Assist sales associates with maintenance of sales floor.

• Meet and greet customers providing excellent customer service.

• Perform all duties in cash office, including but not limited to cash handling, deposit preparation, register balancing, investigating shortage/overages. Prepare registers for next business day.

HARRIS CHILDCARE

OWNER/OPERATOR (1997-2007)

• Performed all duties to assist parents in daily childcare of newborns through school age children.

• Managed daily meal planning and daily scheduling for preschool children.

• Homework help and occasional overnight stay for military single parent households.

STANTON & HAWTHORNE, INC.

ASST. TO V.P. OF ACCOUNT SERVICES (1985-1997)

• Performed all duties to assist Vice President of advertising account services.

• Producing media schedules and programs to provide the most effective form of advertising to clients.

• Scheduled and attended all meetings.

• Conducted media research and requested media kits.

• Performed all clerical duties to execute advertising in various print publications and supervised all information used to produce print materials.

EDUCATION

Grace Dodge Vocation High School - HS Diploma

Monroe College - Accounting

REFERENCES

Available Upon Request

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