Mortgage Loan Underwriter
Resume:
Donna D. Sarbell
New Richmond, OH 45157
513-***-**** or *********@*****.***
EMPLOYMENT HISTORY
Better, New York
Mortgage Loan Underwriter Sept 2020 to Mar 2022
Position: Mortgage Loan Underwriter
Responsible for underwriting incoming loan submissions
FifthThird Bank, Grand Rapids, MI
Mortgage Loan Underwriter II
Position: Mortgage loan underwriter II March 2020 to Sept 2020
Mortgage Loan Closer/Conforming Underwriter
Responsible for underwriting incoming loan submissions
Tata Consultancy Services, Cincinnati, Ohio
Position: UHNW closer on current project. 12/2017 to 4/2020. Mortgage loan underwriter on previous projects. 9/2012 to 12/2017
Responsible for preparing closing documents on both purchases and refinances for Ultra High Net Worth clients on incoming loan submissions from a third party vendor
Responsible for underwriting incoming loan submissions from a third party vendor
Facilitate customer concerns and direct issue to the proper channels, ie: loan exceptions
PHH Mortgage, Jacksonville, Florida
Conforming underwriter
Position: Underwriter 3-telecommuter-January 2011 to June 2011
Responsible for underwriting incoming loan submissions from a third party vendor
Facilitate customer concerns and direct issue to the proper channels, ie: loan exceptions
Own It Mortgage Solutions, Cincinnati, Ohio
Non-Conforming Underwriting
Position: Underwriter--August 2004 to December 2006
Responsible for underwriting incoming loan submissions
Apply modifications to loan approvals as requested by loan managers, customers & account executives
Facilitate customer concerns and direct issues to proper channels, ie. Loan exceptions
PCFS Financial Services, Cincinnati, Ohio
Non-Conforming Underwriting
Position: Underwriter--March 2001 to August 2004
Responsible for underwriting incoming loan packages
Apply modifications to loan approvals as requested by the sales director and/or customers
Facilitate customer concerns and direct issues to proper channels, i.e. loan appeals etc.
PCFS Financial Services, Cincinnati, Ohio
Field Service Unit
Position: Field Service Coordinator--August 1999 to March 2001
Act as a liaison between PCFS and originators on appeals and exceptions, discussing scenarios with management and making a decision based on information provided in the loan file.
Approve modifications to applications as requested by sales director and/or customers
Facilitate customer concerns and direct issues to proper channels
Perform follow-up on customer survey's to discuss any concerns noted on survey and provide this information to the appropriate department heads
Knowledgeable of underwriting guidelines and loan pricing and programs
PCFS Financial Services, Cincinnati, Ohio
Position: Service Director (Expeditor)--September 1996 to July 1999
Presented loan appeals and exception requests to underwriting and upper management for review
Performed as a liaison between sales directors and sales support (processing, underwriting, closing)
Monitored loan pipeline in order to assist in improving funding ratio
Participated in training of new Loan Managers
Knowledgeable of loan pricing and underwriting guidelines
PCFS Financial Services, Cincinnati, Ohio
Central Region Processing Department
Position: Processor II--June 1996 to September 1996
Provided direct support to multiple Sales Directors & Central Region Brokers
Monitored the process of approximately 150+ new mortgage loan files each month
Prepared loan files for underwriting and closing departments
Provided direct support to team members as Team Captain for the Central Region
Knowledgeable of HMDA & RESPA regulations
Provident Bank
Home Equity Department
Position: Processor--June 1995 - June 1996
Process applications for home equity line of credits received from customers directly and from branches
Ordered title reports and drive-by appraisals for approved applications
Coordinated closing dates on the home equity line of credits
Provident Bank
Position: Servicing Specialist--March 1988--June 1995
Mortgage loan payment processing
Escrow analysis
Provided mortgage loan payoffs
Recordation of new loan documents
Processed paid off mortgage loans (prepared release documents)
Processed tax and insurance payments to their respective counties and/or companies
Computer Training/Experience
MS DOS Windows, EXCEL, Word, Word Perfect, MS Access, Mortgagelinq, Internet
Achievements
PCFS/MortgageLinq Training--August 2002
PCFS/Conducting 360 Degree Reviews--August 2002
PCFS/Team Training--2001/2002
PCFS/Mortgage Banking Basics--April 2000
PCFS/Section 32-TIL Tolerance--1999
PCFS/Impact Associates Facilitation Skills Training--April 1998
Provident Communicate with Associates Course--March 1998
Provident Performing at the Speed of Change Course--September 1997
Provident Build a Strong Team Course--February 1997
Provident Consumer Finance Underwriting Class--June 1996
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