Medical Assistant Front Desk
Resume:
Sherilyn C Grafton
Gonzales, LA *****
***************@*****.***
I am a Medical Assistant with 10+ years of experience. I am outgoing, compassionate, kind and I have a great bed side manner. I provide each and every patient with the utmost respect and excellent care they deserve. I am knowledgeable with medical terminology, HIPPA regulations and instrument sterilization techniques. I have worked closely with the physicians during medical exams, minor surgeries and as the physician scribe. ordered. I would love to have the opportunity to become a Medical Assistant on your team and add to the patient’s visit with quality experience. I would appreciate the chance to meet you to go over all the experience I have in the back office as well as also being competent in front office, scheduling appointments, scheduling surgery, scheduling Cat- scans and MRI’s,verifying insurance, taking payments, ICD 10 and anything else that is asked of me. I would like the opportunity to interview with you so that I may introduce myself in person so that you may see how friendly and respectful a new employee might be. Thank you Authorized to work in the US for any employer
Work Experience
Medical assistant/ Retinal Angiographer/ Venipuncture Retina & Vitreous of Louisiana - Baton Rouge, LA
October 2021 to Present
Work up patients prior to performing Retinal Angiograms or OCT testing. Injection of fluorescein dye into the dorsal hand veins or the antecubital fossa veins and angiogram photography while the sys travels through the vessels in the Retina and highlights any abnormalities from any diseases that affect the back of the eye. Vitals, I have been a medical assistant since the early 90’s in several different fields I have a great bedside manner, and I am very knowledgeable in medical terminology, physician scribe. I am also trained EMR, check in and check out, and I love to learn. I am always willing to go the extra mile and very teachable. Patient care is my number one priority and being a team player has always been extremely valuable in my work experience
Caregiver
self-employed - Baton Rouge, LA
August 2020 to Present
Caregiver to a 13 month old
Detoxification Medical Assistant
Pillars Recovery Center - Laguna, CA
January 2015 to November 2016
1. Intake, discharge, Crisis management, Vitals, Administered Urinalysis Testing, Drug testing, administering detox protocol medication and observation. Administering both prescribed and OTC meds, sleep observation, observed patients behavior in the milieu. 2. One on one counseling, group therapy, Relapse prevention, body image, group therapy,
• Obtained patient vitals
• Triaged patients
• Provided patient care
• Responsible for scheduling patients for appointments
• Assisted with insurance verification
• Responsible for back office duties
• Ordered labs
Retinal Angiographer/phlebotomist/ Assistant/Medical Assistant The Retina Center - Baton Rouge, LA
October 2007 to July 2013
1. A physician scribe EMR, angiographies, retinal photography, and injection of IV dye. Assisted in minor surgeries., complete patient work up’s, assisted physicians in room during exams. Vitals, scheduled outsides testing, phone triage, pharmacy return calls and patient refills’s and new prescriptions as per physician orders. All aspects of front and back office duties, surgery scheduling, check in and check out, making appointments, co- pay collections if needed, insurance verification, maintaining confidentiality at all times. HIPPA forms
Retinal Angiographer/phlebotomist/ Ophthalmic Assistant/ Medical Assistant Dr. Sear - New Orleans, LA
April 2006 to September 2007
Physician scribe, angiographies, retinal photography, and injection of IV dye. Assisted in minor surgeries., complete patient work up, family history, vitals assisted physician in room during exams, restock supplies, maintained confidentiality at all times, ordered outside testing CT scans, X-Rays, referrals to other specialist if needed, surgery scheduling. Answer phones make appointments, collect co-payments when front desk medical Assistant is out, and prior authorizations Retinal Angiographer Ophthalmic Assistant/ Medical assistant The Williamson Eye Center - Baton Rouge, LA
July 1997 to April 2006
Front desk check-in and check-out, scheduling appointments, collection of co-pay, answering phones, and light filing. Physician scribe, angiographies, retinal photography, and injection of IV dye. Assisted in minor surgeries., complete patient work up, medication refill’s as prescribed by physician, phone triage calls, pharmacy phone calls, family history, patient history, vitals, slit lamp exams, maintained patient confidentiality at all times.
Paramedical Examiner
World Wide Health Services - Baton Rouge, LA
December 1997 to July 1999
Life Insurance Physicals, draw lab work for health physical, height, weight, Blood Pressure, measured around hips and stomach, EKG’s, filled out health insurance forms, centrifuged blood and separated blood serum and sent labs to required according to which Life Insurance client applied for. Phlebotomist/Medical Assistant
Dr.'s Schwartzenburg and Lafranca
1995 to 1997
Managed the lab, performed all blood draws, all urinalysis testing, urine pregnancy testing, spun down and separated specimens.
Ordered all lab supplies, and sent all labs daily to specifically identified laboratories. Responsible for patient workups, assist in minor office surgical procedures, phone triage, returned patient calls with any questions, assist physician during exams, fetal heart tones, and called in medication refills. EKG Technician
Southern Medical Inc - Baton Rouge, LA
April 1993 to December 1995
Performed EKGs at hospitals, applied and removed Holter Monitors, sent EKG readings to appropriate physician's offices for interpretation. Filing final reports in hospital charts. Education
Certification in Drug and Alcohol Counselor
Centaur College - Costa Mesa, CA
February 2015 to November 2017
Certified Phlebotomist in Phlebotomy
Medical Careers Academy - Baton Rouge Terrace, LA
August 1991 to January 1995
Certification in Medical Assistant
Domestic Health Careers Institute - Baton Rouge, LA January 1993 to February 1994
Certificate in EKG TECH AND MEDICAL TERMINOLOGY
Medical Career's Academy - Baton Rouge, LA
March 1991 to July 1991
High School Diploma in General Studies
Central High School - Baton Rouge, LA
August 1987 to May 1990
Skills
• Direct Care (10+ years)
• Direct Support (10+ years)
• CPR not currently certified (10+ years)
• EMR (7 years)
• Medical Records (10+ years)
• Vital Signs (10+ years)
• Ophthalmology Experience (10+ years)
• Insurance Verification (10+ years)
• Medical Terminology (10+ years)
• Experience Administering Injections (4 years)
• Triage (10+ years)
• Crisis Management (10+ years)
• Hospital Experience (4 years)
• Patient Care (10+ years)
• Anatomy Knowledge (10+ years)
• Medical Office Experience (10+ years)
• Photography (10+ years)
• Phlebotomy (10+ years)
• Laboratory Experience (5 years)
• Phone triage
• Medical scheduling
• Crisis intervention
• Medical billing
• ICD-10
• Medical coding
• Behavioral health
• Medical receptionist
• HIPAA
• Medical Assistant, Crisis Intervention, Very knowledgeable of front and back office procedures, can assist in minor surgeries, great bedside manner and multitasking (10+ years)
• Venipuncture
• Blood sampling
• CPT coding
• ICD coding
• Group therapy
• Transcription
• Case management
• Phone etiquette
• Venipuncture, EKG, Holter moniter’s crisis intervention, Frint and Back office, assist in minor surgical procedures (10+ years)
• Physiology knowledge
• Customer service
• Patient observation (10+ years)
• Cognitive behavioral therapy
• Behavioral therapy
• Clerical experience
• EHR systems
• Medication administration
Certifications and Licenses
National Phlebotomy Certification
April 1993 to April 1995
Last certification was in 2015 but it is currently expired EKG/Holter Monitor/Medical Terminology
April 1993 to Present
Certified Ophthalmic Assistant
August 2013 to August 2016
My license is currently expired but I only need 15 CEU’s to Make my license current Certified Medical Assistant (AAMA)
January 1993 to February 1994
My license is currently expired but I can still work without it CPR Certification
First Aid Certification
Additional Information
I held a certified Ophthalmic Assistant for 15 years but it is currently expired, however it will not take me very long to bring it up to date. I will only need to take a few CEU’s,
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