Administrative Assistant Data Entry

DeAndria Ford

***** *. ****** **. ***.N Aurora, Colorado 80012 720-***-**** *******.*****@*****.***; ********.****@*****.***

Administrative Services Administrator

Confident, organized and reliable professional with administrative experience across the civilian and military sectors. Able to handle confidential projects with confidentiality and pay close attention to detail. Core Competencies

Microsoft Office: Excel, Outlook, Word, Teams, etc., Materials Management, Logistics, Financial Management, Data Entry, Crisis Response, Continuity of Operation Exercises,, Combat Simulation Systems, Financial Analysis, Escorting Foreign Persons, JPAS/ JCAVS, Contractor Advantage, Lenel Operating Systems, LM Safe and LM Self-service. CISCO, EPIC PRD.

Professional Synopsis

U.S. ARMY SENIOR ADMINISTRATIVE ASSISTANT-ACTIVE DUTY 2009 – 2013

Delivered all-encompassing administrative support to management and clients

Handled calendar management, event planning, presentation development and constructing all forms of correspondence

Functioned as an expert-level resource for team members in using Microsoft Office programs and adhering to corporate procedures pertinent to expense reporting, purchasing and travel logistics coordination

Partook in full-scale contract negotiations using interpersonal savvy

Successfully carried out logistical preparation and off-site support for regional meetings and events

Key in standardizing the candidate interviews to fuel positive relations at all phases of the process

Developed a SharePoint site that afforded colleagues the ability to source data used for daily business and development purposes

Created and introduced the use of a Regional Administrative Assistant Training Manual that was also used in management training

Ran a team building workshop for Regional Administrative Assistants as well

Honored on multiple occasions with team recognition awards as a result of hard work, positive demeanor and dedication to achievement of team goals.

SECURITY SUPERVISOR- LOCKHEED MARTIN- DATA CENTER 2018-2019

● Provide security support to Enterprise Business Services and all Lockheed Martin employees.

● Duties included, but not limited to; Access Control, Badging, Visitor Control, Contractor Screening, Audit Support, Physical Security, Information Security and Emergency Response/Crisis Management.

● Conduct necessary patrols, inspections and emergency response, Coordinate and Process employee and non-employee badge requests

● Monitoring of security systems, programs, and personnel; updating security logs used for shift change transfer of responsibility; creating reports; and other administrative activities.

● Conduct Fingerprinting for employees requiring a security clearance for background investigations. UC Health- Patient Access Representative 2021-21

● Primary point of contact of a patient in a hospital facility. My duties include the checking-in and out patients, gathering a patient's information for the Doctors and Nurses to use, communicating with the patient's family or caregivers, and processes insurance billing.

● Use EMR software to manage patient records and files; enforce and uphold patient confidentiality as required by HIPPA and clinic.

● Manage clinic A/R; collect balances from patients prior to appointment when appropriate, educate patients on payment expectations and arrangements.

● Educate eligible applicants about Medicaid managed care and how to access benefits in a managed care environment.

● Maintain accurate patient information within confidential patient accounts and electronic medical records in compliance with national HIPAA standards.

● Respond to telephone inquiries, providing quality service to customers, PSR's and insurance representatives inquiring about patient accounts.

● Monitor PSR patient registration accuracy and proficiency on the internal audit system.

● Contact insurance companies for patient billing operations including knowledgeable in ICD-10, CPT, online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals Securitas Security Services 2021-2022

● Assist in the protection of clients and their property, valuables, and their employees.

● Conducting hourly patrols, monitoring, and reporting techniques by exercising vigilance, integrity, and problem solving skills.

City of Aurora- Program Specialist 2022- Present

Education & Credentials

Associate of Applied Science, Criminal Justice, Pikes Peak Community College, 2018 Bachelor of Arts, Criminal Justice, Metropolitan State University, 2017- Present Professional Development

Certifications: Behavioral Health; Thwarting the enemy (providing counterintelligence and threat awareness to the defense industrial base); Phishing Awareness; Counterintelligence awareness and reporting DoD employees; Cyber Awareness; JCAVS User level 2-6; Suspicious Emails; and Sensitizing Facility Employees to Counterintelligence Concerns.

Awards

Army Achievement Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Korea Defense Service Medal, Army Overseas Service Ribbon, Army Service Ribbon.

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