Customer Service Secretary
Resume:
Victoria Zoway
St. Louis, MO *****
********@*****.***
Work Experience
ICU Unit Secretary
SSM Health Cardinal Glennon Children’s Hospital - St. Louis, MO August 2022 to Present
• Phone calls
• Schedule appointments and maintain calendars
• Schedule and coordinate staff and other meetings
• Routing email
• Prepare communications, such as memos, emails, invoices, reports and other correspondence
• Write and edit documents from letters to reports and instructional documents
• Create and maintain filing systems, both electronic and physical
• Manage accounts and perform minor bookkeeping
In order to perform their various duties, an Secretary Assistant must possess varied skills and qualifications. Communications and decision-making are important in this support position. Desired skills include:
PCT/Caregiver
Mercy South - St. Louis, MO
June 2021 to Present
A Patient Care Technician's responsibilities include measuring and documenting vital signs. They also identify patient concerns and report them to their colleagues. A Patient Care Technician's duties also include moving, turning or relocating patients as required for their comfort and medical requirements. Dominos manager
Domino's - St. Louis, MO
February 2017 to March 2020
• Counting inventory and supplies on a nightly basis
• Analyze labor and sales on a continual basis
• Ensure facility and equipment cleanliness based on company standards
• Efficient employee supervision
• Interviewing, hiring and onboarding new team members
• Preparing and packaging food products
• Cleaning and maintenance of the store and its equipment
• Rotating commissary deliveries
Education
High school diploma
Central Visual/Perf. Arts High School - St. Louis, MO September 2018 to May 2020
Skills
• Vital Signs
• Medical Office Experience
• Caregiving
• Patient Care
• Medical Records
• Meal Preparation
• Epic
• Medical Terminology
• Hospital Experience
• Patient monitoring
• Data collection
• Documentation review
• Restaurant experience
• Customer service
• Technical support
• Communication skills
• Computer skills
• English
Certifications and Licenses
CNA
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