Church Office Volunteer

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

JENNIFER ANDERSON

East Stroudsburg, PA 18301

848-***-**** - **************@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good Telephone Etiquette

Critical Thinking

Dependable and Responsible

Flexible and Adaptable

Attention to Detail

Self-Motivated

Written Communication

Cash Handling

Guest services

POS systems

Professional telephone demeanor

Creative problem solving

08/2022 to Current Church Volunteer

Community Church – Tobyhanna, PA

Handled church correspondence, 1member database

Secretarial support for pastors, program directors Greeted visitors, callers and members of congregation courteously and promptly Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Volunteered to help with special projects of varying degrees of complexity. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Helped with special events such as Vacation Bible School to coordinate resources, spaces and schedules.

Served as positive adult role model for older youth through appropriate dress, speech and attitude.

Created engaging environment to foster sense of belonging for participants 10/1999 to Current Stay at Home Mom

Self – East Stroudsburg, PA

Mediated between 2 family members to facilitate conflict resolution and build healthy family relationships.

Maintained entire family's schedule and organized events. Entrusted to handle confidential and sensitive situations in professional matter. Handled incoming mail, bills and invoices and completed appropriate actions. Resolved conflicts and negotiated mutually beneficial agreements between parties.

Identified issues, analyzed information and provided solutions to problems. Carried out day-to-day duties accurately and efficiently 10/2006 to 04/2007 Apparel Department

Modell's Sporting Goods – Toms River, NJ

Greeted and interacted with 100's customers to assist in selecting and locating merchandise.

Operated cash register to complete cash, check and credit card transactions. Monitored sales floor and merchandise displays for presentable condition Stocked merchandise, clearly labeling items and arranging according to size or color.

Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.

Balanced and organized cash register by handling cash, counting change and storing coupons.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Hostess, Waitress, Cashier

Emmas Beach House/Twin Fin Cafe – Bay Head, NJ

Cultivated positive guest relations by managing information and orchestrating speedy seating.

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Helped customers complete purchases, locate items and join reward programs. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Assigned patrons to tables suitable for needs and restaurant section rotation. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Informed servers of newly seated parties for speedy service. Checked identification for minimum age for sale of alcoholic beverages. Folded napkins and prepared silverware sets to provide adequate supply for host station.

Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Collected information from arriving customers to seat groups or place them on waitlist.

EDUCATION

Supported servers, food runners and bussers with keeping dining area ready for every guest.

Processed customer refunds and exchanges according to established guidelines. Collected and authorized payments of guests.

Answered 100's questions about store policies and addressed customer concerns Cashier

Stop And Shop Supermarket – Howell Township, NJ

Helped 1000's of customers complete purchases, locate items and join reward programs.

Answered questions about store policies and addressed customer concerns. Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Checked personal identifications during alcohol and tobacco sales. Tallied cash drawer at beginning and end of each work shift. Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Maintained organized and orderly front end and removed carts, baskets and debris.

Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.

Processed credit card, EBT and gift certificate payments with electronic computer system.

Performed cash, card and check transactions to complete customer purchases. Operated cash register to record transactions accurately and efficiently. 03/1997 GED

Toms River High School North - Toms River, NJ

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