I am a competent administrative assistant with over 25 years of experience seeking additional employment in the remote setting.
WORK EXPERIENCE
- SAMUEL A FALCONE DMD, PITTSTON, PA
Front office administrator
June 1997 – Present
Retrieve and prepares patients health histories and financial obligations. Responsible for preparing and submitting insurance claims and treatment plans. Accountable for monthly billing, employee benefits, provider credentialing and accounts payable and receivable. Familiar with HIPPA and OSHA requirements.
- RICHARD COSLETT DMD, SHAVERTOWN, PA
Front office administrator
August 2015 – Present
Manage incoming and outgoing phone calls regarding appointments, insurance claims and insurance coverage. Retrieve patient’s health history and financial coverage. Prepare, submit and follow-up insurance claims to respective insurance companies.
- RED LION PAIN AND PRIMARY CARE, RED LION, PA
Remote billing and insurance clerk
July 2021 - July 2022
Remote office assistant responsible for posting incoming patient payments and insurance claims. Responsible for researching any rejected or incomplete claims.
- METLIFE FINANCIAL SERVICES, SCRANTON, PA
Front office administrator
October 2012 – December 2015
Handle incoming and outgoing correspondence by phone and email for institution. Prepare life insurance health histories for financial agents. Processed life Insurance claims and annuities.
EDUCATION
- LUZERNE COUNTY COMMUNITY COLLEGE, NANTICOKE, PA
Associate Degree, Applied Science, May 1998
Certificate of specialization, Licensed Dental Assistant
- KING’S COLLEGE, WILKES-BARRE, PA
Credits obtained in business management and accounting
SKILLS
Proficient in Microsoft Office, Microsoft Excel, Smart Office.
Experienced with Dentrix and Eaglesoft dental software.
REFERENCES
Furnished on request.