Customer Service Sales Associate
Resume:
Jessica Bartleson
Experienced Sales Representative, Customer Service Agent, Administrator
Fort Walton Beach, FL 32547
**********@*****.***
Friendly, energetic and reliable individual seeking a position in accounts receivable, billing, finance, and general administration.
Offers advanced skills akin to both customer service and branch management. Particularly effective in competitive, incentive driven work environments. Authorized to work in the US for any employer
Work Experience
Self Employed Driver
Uber & DoorDash - Panama City, FL
September 2021 to Present
Ride sharing and Delivery
Senior Loan Specialist
One Main Financial Group - Fort Walton Beach, FL
March 2016 to February 2021
• Deliver results related to individual and branch sales goals as well as customer expectations • Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle • Present financial solutions, based on customer needs, that meet their goals
• Present customers with optional insurance products • Educate customers on the terms and conditions of their loan to ensure a clear understanding • Partner with local businesses to seek out and develop new customers • Learn how to utilize credit underwriting techniques and sales tools • Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Grocery Team Leader
Publix Super Markets, Inc.
May 2013 to June 2016
Sales Associate
Walmart
July 2012 to May 2014
Education
Working on a bachelors degree in applied science in Business management Western Governors University - Online - Salt Lake City, UT November 2016 to Present
G.E.D
Gaston College
Skills
• Excellent communication and interpersonal skills. Exceptional ability to work calmly in a stressful situations. (10+ years)
• Recruiting
• Underwriting
• Experience with children
• Loan origination
• Credit analysis
• Banking
• Loan processing
• Financial analysis
• Classroom management
• Customer service
• Loan officer experience
• Insurance sales
• Financial services
• Account management
• Balance sheet reconciliation
• Pricing
• Sales management
• Financial report writing
• Account reconciliation
• Salesforce
• Accounts receivable
• Event planning
• Accounting
• Business development
• Accounts Payable
• Microsoft Office (10+ years)
• Merchandising
• SOX
Certifications and Licenses
DCF 40 hour in-service training
Driver's License
Food Handler Certification
Assessments
Call center customer service — Familiar
January 2022
Demonstrating customer service skills in a call center setting Full results: Familiar
Sales skills — Familiar
April 2022
Influencing and negotiating with customers
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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