Michelle L. Moore

**** *******, ****** *********, ** 91737

adtgfq@r.postjobfree.com

602-***-****

Profile

Creative and energetic business professional with over five years of experience in Project Management, Venue Operations, Concert Administration/Management, Talent booking, plus over 15 years of experience in the Restaurant/Hospitality field. Proficient in organization, planning and leadership, enhanced by a deep commitment to the business industry. Committed to my work and passionate about making operations successful by using my problem-solving skills and making smart and concise decisions. Looking to make an impact on a business through resourcefulness and efficiency.

Expertise

Strong background in project management, staff management and development, customer and guest services and logistics and contractor support.

Work Experience

•Responsible for all Venue operations, including scheduling, facility management, bar sales, ticketing, staff management, and safety and security enforcement.

•Created, negotiated and implemented contracts between the venue and the promoters, as well as creating and implementing venue policies and procedures in order to ensure legal compliance.

•Interacted with multiple distributors and vendors, as well as coordinating events and ad space with local newspapers and radio.

•Staged pre- and post-event setup in accordance with the specifications provided by the promoters, which included the management of production teams, event teardown, and all elements necessary to go from creation to completion of a smooth-running event.

Education

Pepperdine University School of Law – Malibu, CA 1999 – 2001 Juris Doctor Candidate

Azusa Pacific University – Azusa, CA 1994 - 1998

Bachelor of Arts Degree in Communication

Additional Education 2018

Mediation Training Certification

Continuing Education

Udemy Data Science Course – Data Science Training with an emphasis on Mathematics, Statistics, Python, Advanced Statistics in Python, Machine and Deep learning.

Work History

St Hedwig Catholic School – Los Alamitos, CA 05/22 - present

Admissions Marketing/After School Care

Assisted the Principal in coordinating incoming Admissions inquiries for new students. Followed up with parents regarding questions, coordinating tours, as well as organizing new student events.

Worked with students in the after-school care program, giving love, hugs and direction.

555 East American Steakhouse - Long Beach, CA 09/19 – 3/20

Server

•Provided guests with full-course meals in a high-volume, fine dining atmosphere.

•Maintained a strong working relationship with colleagues and patrons while consistently demonstrating wine knowledge and proper serving etiquette.

Saint & Second - Long Beach, CA 10/17 - 3/20

Server/Trainer

•Server in a customer-service-oriented restaurant, with a focus on full service and excellent knowledge of craft cocktails and chef-driven food.

My Italian Kitchen - Seal Beach, CA 07/17 -10/17

Server - BUSINESS CLOSED 10/17

•Performed multiple jobs as a Server in a small, family-owned, fast-paced restaurant

Saint Marc Pub and Affinage – Huntington Beach, CA 08/16 - 04/17

Large Party & Events Sales Coordinator/Bartender/Server

•Provided sales and support for large parties and events. Auxiliary bartender.

The Pressroom - Phoenix, AZ 02/14 - 04/16

General Manager/Bar Manager

•Opened a new 1,500 person Downtown Phoenix venue, which hosted a variety of events, which included the Arizona Democratic Party launch, sold out concerts, benefits, life-style events, weddings and the Vans video premiere.

Crescent Ballroom - Phoenix, AZ 10/11 - 1/14

General Manager/Venue Manager

•Launched a premier music venue for mid-size acts in Downtown Phoenix, AZ, which has received placement on the top 100 live music venues in America since its inception.

Copper Blues Rock Pub & Kitchen - Phoenix, AZ 05/11 - 10/11

Bartender/Server

•Assisted in opening a new Downtown Phoenix live music and comedy concept, working as lead server and bartender.

The Vig Gastropub - Phoenix, AZ 10/09 - 05/10

•Patio and restaurant server in a fast-paced restaurant with high-volume bar sales and strong local clientele.

Valet Girls - Malibu, CA

Manager/Assistant to Owner

●Assisted in providing office support to the owner including duties such as phone intake for future and current clients, processing current/pending parties and corresponding with different regulatory agencies.

●Provided support for upcoming parties by researching future locations, providing strategy reports regarding the locations and logistics involved in that particular site. Managed the staff of valets.

Ameriquest Mortgage Company - Orange, CA

Law Clerk-Litigation

●Maintained open/pending litigation files for the Legal Department dealing with customer complaints, filed lawsuits, active foreclosures/bankruptcies and REO properties and litigation issues.

●Provided support to Litigation Counsel as law clerk in various tasks

Contractor – Information Systems, Software License Coordinator

●Served as liaison between CIO and IS Materials Manager to find, organize and classify all software licenses utilized by Ameriquest Mortgage Company.

Contractor – Accounting, California Escheatment

●Worked for Accounting Director to escheat all unclaimed monies of Ameriquest borrowers

1st People Solutions Group - Glasgow, Scotland

Recruitment/Market Research

●Recruited for the Office and Business Support Division in respect to placing potential candidates with client companies.

●Assisted in Business Development and Market Research in the progressing needs of a Recruitment Company.

Azusa Pacific University - Azusa, CA

Assistant Speech and Debate Coach

●Responsible for the development of students in proper speech techniques.

●Provided support and direction, specifically in limited preparation and debate events.

●The 1998/1999 team placed 4th overall among 200 Parliamentary Debate teams in the nation and 2nd place overall in Novice Parliamentary Debate at the National Tournament.

The Boeing Corporation - Monrovia, CA

Financial Analyst – Business Development

●Monitored performance of a $14M budget for the Boeing Facility transition to El Paso, Texas.

●Maintained monthly performance and cost charts for Boeing programs affected by the transition effort and for the support of International Space Station.

●Utilized as control point for labor cost reporting, processing of contract transfers, production of cost/schedule reports and provided recommendations to management based on analysis.

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