Mindy Anderson

CenterPoint, AL ***** 334-***-****

www.linkedin.com/in/mindylynanderson adtgfe@r.postjobfree.com

Operations Manager

Improve Processes & Performances Strengthen Client Relations Organized & Consistant Aptitude

Dedicated and focused leader with vast experience in recruiting, hiring, mentoring, and leading diverse culturally cross-functional staff and teams to improve profits, matrices, and market base. Consultative and collaborative style to maintain productivity and operational workflow in high-demand, deadline driven environments, building strong relationships, identifying areas for improvement, resolving issues, and streamlining processes. Driven by exceptional work ethic with organized and methodical approach to develop and implement strategic plans, mentor and coach all levels to exceed expectations and align corporate goals.

Actuate inventory tracking & procurement

Labor and Safety Regulations & Compliance

Invoicing and account Management

Event, Meeting, & Confrence coordination

Vendor/ Supplier/ Client relations

Payroll & Compensation Management

Analytical & Strategic Plan Development

Training Facilitation & Development

Implements Work Smart & organizational principles

Compliance Documentation Management

Identifying and controlling inventory shrink

Professional Experience

Office Depot, Trussville, AL

Store Manager 2019-2020__

Drives overall customer & sales service culture. Analizing P&L, continuous reporting and area trends to maximise profits and brand awareness.

Accountabile for managing sales performance to exceed comp goels, by identifying marketing and merchandising opportunities.

Develops overall store strategies & tactics to achieve sales, service and operational performance goals.

Ensure maximum sales and profitability by focusing & training in key business initiatives and consumer demand.

Recruit & develop top talent, providing positive feedback, appropriate coaching and counseling to create a possitive performing team that exceeds client expectations. Build a team creating memorable and positive customer experience, retetion, strong relationships, brand awareness and loyalty.

Execution of store and company top standards, in addition to resolving associate and customer relations' concerns.

Networking and creating positive relationships within the community, coordinating Small buisness, school supply drives, Teacher & Entrepreneur appreciation events.

Ensures the implementation and effective application of information, tools, products and systems required to meet the buisness needs of clients.

Planning staffing needs using the staff availability, traffic reporting, and mainting payroll budget.

Manage inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, & replenishment processes.

Complient HR processing of all Staff in onboarding, file retentions, continous training, and skill development certification.

GESTAMP, McCalla, AL

Purchasing / MRO Buyer 2018__

Enhanced resources and allowed negotiations and sale completions by building strong relationships and rapport with 160 vendors, amending purchasing agreements with more than 25 suppliers and 22 new, providing better cost, quality and response times.

Facilitated daily SAP system use for generating, creating and revising Purchase Orders to by visiting cribs for visual and manual counts, and building relationships with Maintenance and Engineering, allowing more direct access to systems and inventory.

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Enriched quality and saved money by initiating meeting with perspective and current supplier, requesting and acquiring bids on required parts, services, and tools, comparing various bids determining costs and fulfillment needs, negotiating contracts.

Reassessed and ensured all current and newly added suppliers, equipment, parts, and services are accurately added to systems by developing daily routine of crosschecks for completion at end of each day.

Increased inventory accuracy by developing and implementing new inventory initiatives, gathering data weekly on issued inventory, meeting with all teams to evaluate requirements and needs for upcoming projects, and streamlining processes.

Achieved and came in under budget goals consistently by researching suppliers, quality, and possible bulk open order options in every effort to purchase needed materials or services as an optimal cost-effective solution.

Improved quality and consistency of Departmental “Spot Buy” requests through “Full-Step” system by reviewing documentation and order requests, verifying all necessary and required information is complete, gathering missing information and updating forms, confirming inventory on hand, and expediting completion.

KIRKLANDS, Us / SE District

Store Manager / Visual District Adviser _ 2011 - 2018

Strengthened business to $1.5M volume store by setting and implementing aggressive business goals, and analyzing demographic and traffic patterns.

Increased store sales by an average of 3% to plan in the last quarter, gross margin 1.6, and boosted store metrics, consecutively averaging top in the Region throughout the years by developing high performance, completive and informed team.

Brought 3 stores out of high shrink, including a store from 1.6% to .52% in first year, by protecting and maintaining company assets pertaining to pricing efficiency, loss prevention, and inventory control.

Executed promotional and merchandising plans effectively on-time, increased consistency and uniformity in advertising and brand by supporting and communicating updates, training stores on all merchandising standards.

Enhanced quality by recruiting, hiring, training, and developing strong, driven teams and store managers with 6 developed managers still working in the district.

Improved morale and culture by creating an open professional environment, providing consistent performance feedback, and encouraging positive competitiveness.

Reduced payroll to come in under budget by scheduling and facilitating new hire training personally during slower traffic hours, only overlapping shifts where absolutely needed and having optimal strategic plan in “Off hours” using the right people for each task.

Attained consistent score above 94% in audits by completing all HR compliance documents, performance evaluations, and maintaining accurate personnel records.

Modeled the behaviors in exceeding customer expectation and gaining return clientele, with strong recognition in team accomplishments for keeping company in the top 90% of the company’s customer survey reports.

WALMART, Us / SE District

HR / Operations Manager 1993-2011

Drove departmental growth and retention by coordinating company recruitment and overseeing the hiring process for hourly and salary positions, using in-store screening applications in verifying pre-employment, interviewing, references, background, and drug screening of each prospective candidate.

Streamlined processes and increased accuracy and consistency through 4 HR systems by onboarding staff, conducting group orientations, and serving as a resource on people policies, benefits enrolment, transfers, and policy changes.

Built team morale, decreased turnover, promoted successful integration for each individual success, and ensured company growth by facilitating and monitoring hourly associates training for each facility position.

Met specific needs and deadlines at each location by overseeing and managing all temporary staffing for remodeling and setting up multiple stores.

Optimized resources and inventory by statistically planning the most efficient transitions of fixtures, supplies, service providers, temporary storage units, staff, merchandising, and inventory during each phase of project from beginning to store grand opening, meeting with area, service, and team leads consistently.

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Maintained projected budgets and targets by monitoring and tracking each project, including payroll, service costs, safety, and shrink risks.

Increased sales consistency from 7 to 12% by managing multiple areas across various stores.

Improved business metrics sales and customer services by organizing daily priorities and initiatives, striving to develop and empower individual success.

Education & Certification

Buisness Print Center Certification, Office Depot D35

Tech Resolution Certification Certification, Office Deopt D35

Visual Merchandising & Marketing, Kirklands HQ

Human Resources Certification Program, Auburn Continuing Education

Technical Decgree, Business Administration, Meadows College of Business, Columbus, GA

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