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TUSHAR - D365 FO – Functional Consultant
CAREER PROFILE
With overall 4+ years of experience, Consultant in the Dynamics 365 F&O Practice. Enthusiastic and high energy driven MS Dynamics ERP Business Consultant, experienced in business processes, functional requirements, and full life cycle implementation. In addition, strong exposure in working with developers, implementation, support, configuration Management for Microsoft Dynamics 365 F&O in the areas of designing, Finance & Operations, Trade and logistics, Production, Solutions Architecting & Delivery. Strong analytic and communication skills and capable of working independently as well as in large teams.
PROFESSIONAL WORK EXPERIENCE
•4+ years of experience in IT Software & Services over Design, Develop, Implementation & Support
•Excellent written, oral, and interpersonal communication skills to be able to interact effectively with clients, and good team collaboration skills. Ability to manage onshore and offshore teams.
•Experienced with in Microsoft ERP Dynamics AX, and D365 F&O
•Hands-on ERP experience having worked in Business Process Analysis, FIT/GAP Analysis, Implementation, Design use cases, and user training for the entire ERP suite of products.
•Worked on various user stories, report changes, integrations, and test cases within Dynamics AX/D365. Documented various user stories, report changes, integrations, and test cases.
•Expertise in General Ledger, Accounts Receivable, Accounts Payable, Inventory Management, Warehouse Management, including Data Migration.
•Experience working with highly regulated systems which require validation of standard operating procedures.
•Transforming business requirements into Functional Design documents, and match processes to application requirements.
•Prototyping and configuring processes in Dynamics AX or 365 to make sure the system works based on client’s needs.
•Creating or evaluating a breakdown of the clients’ businesses processes to identify and link functional and non-functional requirements.
•Expert in Reporting (Financial Reports and SSRS Reports within d365 F&O)
PROFESSIONAL EXPERIENCE
Deloitte July 2022 – Present
Functional Consultant
Lead the finance implementations in Finance, Automobile, cannabis, Litigation, Beverages Industries.
Lead detailed analysis workshops involving customer's business process evaluation, requirement gathering, Fit/Gap analysis for proposing suitable solutions.
Responsibly implemented the core finance modules such as General Ledger, Cash and Bank, Accounts Receivable and Accounts Payable along with Project Accounting and assisted implementations of other modules such as Inventory Management, Warehouse Management, Human Resource Management.
Detailed understanding of Procurement and Sourcing, Sales and Marketing, Credit and Collections and Project Management and Accounting modules.
Responsible for recommending best practices and designing solutions based on Business needs and requirements.
Responsible for end-to-end implementation of all finance modules.
Supporting various finance cases for different segments including manufacturing.
Involved in customization of forms, SSRS Reports, Power BI Reports.
Adept Functional knowledge on Order to cash (O2C) and Procure to Pay (P2P) process.
Lead all integration testing sessions involving compiling of end-to-end scenarios and
Detailed documentation of testing results.
Presented newly created functionality (modifications) to the project team including executives.
Created many functional/design/procedural documents for user implementation, modification and user training.
Implemented complex workflows and customizations based on business needs.
Provide support as and when required on various finance functionalities and enhancements.
SHEA Global March 2022 – June 2022
Functional support Consultant
Resolving client issues with the use, performance, and feature/ functionality of the application, and assisting in managing and maintaining proper security process and role responsibilities.
Ensuring daily ERP requirements are met, by researching and resolving issues, supporting requests for custom searches and reporting, assisting in outline enhancements, and administering user access to the system.
Coordinating with analysis/ troubleshooting of system/ application issues to determine/ report root cause and encourage future prevention.
Monitoring system performance and usage to maintain security and reliability, interacting with users, to understand their requirements and developing solutions to operational issues, to fully utilize the capabilities of the ERP system and related software.
Collaborating with third party developers, finance, quality control, production, production support, information technology and others as required, to ensure requirements are met.
Coordinating tasks by collaborating with project manager software team to develop proprietary and tailored solutions, that meet client requirements.
AXSource Infotech Inc. June 2021- Feb 2022
Functional Consultant
Working with 2 internal clients assisting with Dynamics 365 for supply chain management (AP, AR, Credit and collections, Product Information management, Inventory management) Modules:
Help with analysis, configuration, test, and implementation of Dynamics 365 for Supply chain management Modules.
Define business requirements and prepared FDDs and BRDs.
Working with importing data from legacy systems like SAGE and solving issues that are encountered while importing into D365 system.
Working with Modifying data entity mapping as per the client requirement.
Analyzing and Providing solutions to client in case data import and export framework cannot be used like Offering excel add in for that data updates.
Working with external clients assisting with Dynamics 365 for Finance (GL, AR, AP, FA) Modules.
Help with analysis, configuration, test, and implementation of Dynamics 365 for Finance (GL, AR, AP, FA) Modules.
Define business requirements and prepared FDDs and BRDs.
Help customers resolve issues to minimize downtime during business process execution.
DAX Software Solutions Inc. Apr 2019-May 2021
Support Consultant
Worked directly with Client Managers, Solution Architect, and business users for day-to-day execution of implementation and Managed services support.
Implemented fixed assets processes for client specific requirements by Implementing mass disposal and mass transfer enhancements to cater to needs in the franchising industry.
Worked in coordination with Solution Architect and Assisted in gathering requirements, preparing design documents, and creating test plan for successful implementation of enhancements.
Assisted with Functional and user acceptance testing during the project life cycle to identify the impact of enhancements on other related modules.
Responsible for Setup and configuration of Fixed assets, GL, AP, AR
Helped with Data Migration of existing fixed asset data and configuration from legacy system (Lawson) to Dynamics 365 FO.
Helped client managing the business user access, assign roles and duties as required by client.
Managed the daily ticket queue with Client IT Team to help client with prioritizing tasks and deliverables.
Used Customer Ticketing Management System (Managed Engine), Supported Service desk incidents and assisted in production ticket creation in LCS, Working with MS in resolution of Production support requests.
Conducted workshops with business users, consultants, and client leaders to analyze and design solutions for the application, and handle gaps detected during prototyping.
Worked with the technical team to make sure that all the requirements are delivered as per clients need and are incorporated in the solution.
Supported testing of different enhancements and conducted training of end users through the project implementation lifecycle.
PREVIOUS EXPERIENCE
Finance experience: 1 year
Supply chain experience: 1.5 years
Warehouse management: 1 year
Support experience: 1 year
EDUCATION
Post Graduate Diploma in Strategic Management in Accounting
Centennial College, 2019, Toronto, ON
Post Graduate Certification in Financial Planning
Centennial College, 2019, Toronto, ON
Bachelors in commerce, 2017, India
CERTIFICATIONS
Microsoft Certified Professional Exams
MB-300 Microsoft Dynamics 365: Core Finance and Operations
MB310: Microsoft Dynamics 365 Finance Functional Consultant
MB330: Microsoft Dynamics 365 Supply chain Functional Consultant
MB6-895: Financial Management in Microsoft Dynamics 365 for Finance and Operations
LANGUAGE SKILLS
English - Fluent, Hindi – Native, Punjabi – Mother tongue