Adrianna Andrews

**** *. ***** • Los Angeles, CA 90047

adtge0@r.postjobfree.com • 323-***-****

SKILLS

● Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

● Ability to work independently and as a member of a team

● Excellent verbal and written communication

HOUSEKEEPING

● Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

● Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

● Observed precautions required to protect guest property and reported damage, theft, as well as found articles to supervisors.

● Ordered and requisitioned supplies and equipment needed for cleaning and maintenance duties. CUSTOMER SERVICE

● Greeted customers and ascertain what each customer wants or need

● Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires

● Took and entered orders, cancelled accounts, and obtained details of complaints, entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form

● Delivered and prepared sales talks, reading from scripts that describe services, to persuade potential clients to donate

EMPLOYMENT HISTORY

Disaster Service Worker, Project Room Key, Los Angeles, CA 2020 Data Clerk, Los Angeles County Registrar, Los Angeles, CA 2018 FedEx Package Handler, FedEx, Los Angeles, CA 2017 Personal Assistant, Holy St. Andrews Baptist Church, Los Angeles, CA 2015 – 2016 EDUCATION AND PROFESSIONAL DEVELOPMENT

Majoring in Criminal Justice, South West Community College, Los Angeles, CA 2015 – Present Certification in Safe Serve, Safe Serve California 2020