Reservation Agent Front Desk
Resume:
Samerha Medina
Glendale, AZ *****
*************@*****.***
Dedicated in being a great employee through active listening and problem solving, always making sure work is done in a timely matter. I thrive to be the best I can be. Responsible and mature representative who enjoys working as part of a team to achieve team goals. I want to work with a company I can grow and make a future with.
Willing to relocate: Anywhere
Work Experience
Front Desk Receptionist
Dr Robert Yacko Denistry - Peoria, AZ
July 2021 to February 2022
I'm the front desk Receptionist for a dentistry, I schedule patients, input data into MacPractice and file charts. I also verify insurances and receive and send faxbacks and fax's. I also help the our hygienist with probing and the exams. I also often make new patient charts. I also help clean instruments and clean the operatories for the hygenist.
Dental Receptionist
OnCall Dental Urgent Care - Glendale, AZ
April 2021 to February 2022
Check in patients and data entry. I also verify insurance and clean the observatories. Bartender
The 44 - Phoenix, AZ
September 2020 to January 2021
I serve Alcohol and food.
Customer Service
Valor Global Collections
September 2019 to July 2020
• Collections
• 300+ Calls a day
• Payment Arrangement Set up
• Security deposit
Reservation Agent
Aerotek @ Best Western
February 2019 to May 2019
• Treating customers with respect and making sure customers' needs are taken care of.
• Reserving rooms
• Calling hotels for detail
Alorica Technical Support
Remote Computers
March 2018 to July 2018
• Basic Tech skills
• work with Multi programs
• Troubleshoot
• Respond to Help Request
Retention Specialist
Empereon Constar
January 2017 to January 2018
• Treating customers with respect and making sure customers' needs are taken care of.
• Prevent Customers from Cancelling Services
• Answer dispute Calls
Convergys Customer service Rep and
• Customer service
• Resolving customers problems
• Tech support \ trouble shooting
Education
High School Diploma
Humanities And Sciences High School - Phoenix, AZ
August 2013 to May 2014
Skills
• Dental office experience
• Dental receptionist
• Analysis skills
• Insurance Verification
• Restaurant experience
• Hospitality
• Windows
• Medical Scheduling
• Technical Support
• Typing
• Host/Hostess
• Dentrix
• Guest services
Certifications and Licenses
Food Handler Certification
Bartender License
Additional Information
Specialties
• Customer service Care
• Excel
• Word
• Call Center experience 5+ years
• Collections
• Retention
• Inventory
• Cashier
• ON TIME
• Great listener
• Worked with Multi system
• MacPractice
• Avaya Phone system
Contact this candidate