Milagros Figueroa

Legal Secretary, Executive Assistant

adtgde@r.postjobfree.com • 518-***-****

• Miami, Florida

Summary

Diligent, detail-oriented professional with over 10 years of experience in Legal Secretary, Executive Assistant, or related roles. Provides high-standard service with high-quality results. Expert in scheduling, managing reports/documents, and assisting clients/customers and other staff to ensure department efficiency. Adept at all forms of administrative duties (in Legal or other departments) and skilled at strategically solving complex tasks to achieve company goals.

Areas of Expertise

Organization/Time Management

Administrative Skills

Teamwork/Interpersonal Skills

Software Applications

Microsoft/Computer Proficiency

Westlaw Online Legal Research

Customer Service

Editing/Preparing Reports

Leadership/Training

Professional Experience

Patino & Associates, P.A., Coral Gables, FL

Legal Receptionist (2021-Present)

Assist Attorneys and Legal Assistants in the administration and management of the office’s workflow through performing the following duties:

Answer phone calls from clients/potential new clients operating a multi-line phone system in a professional and efficient manner and direct them to the intended recipient.

Greet clients and visitors upon arrival at reception, answer their questions/concerns and direct them to the appropriate department.

Organize and maintain documents both in paper and electronic filing systems by printing, scanning Courts’ filings and other documents and by entering and updating new data.

Manage the flow of mail, faxes and deliveries making sure it reaches the intended recipient.

Assist with various office projects/assignments in an as needed basis.

New York State Court of Appeals, Consultation Clerks Unit, Albany, NY

Legal Secretary (2017-2019)

Aided the Consultation Clerks of New York State’s highest court through preparation of memoranda to Judges and Court staff, conference calendars, pending case bench notes, and other confidential/essential documents. Established effective circulation of documents to appropriate individuals by corresponding with Judge’s chambers and other Court staff. Organized and updated publications in the Court’s internal research volumes. Identified and retrieved records and briefs and tracked pending Court matters.

●Improved efficiency and organization by designing the support staff style manual and developing, organizing, and managing Court filing systems for session documents.

●Strengthened the management of Court documents by creating and regulating internal books of legal cases (published monthly) and developing legal forms and shell documents.

New York State Court of Appeals, Law Reporting Bureau, Albany, NY

Law Reporting Assistant (2001-2017)

Generated print and online formats of trial and appellate court decisions for inclusion in the New York Official Reports publication. Inspected and controlled print and online submissions of court decisions for publication and monitored emails to State Reporter. Evaluated spelling/structure and revised the potential publication of court decisions in Official Reports while following New York Law Reports Style Manual.

●Bolstered the regulation of reports by supervising support staff workload, establishing a centralized workstation, and facilitating the proofreading/editing of court decisions being published in the official reports and online.

●Aided training/professional development of new staff through leadership and establishing efficient workflow.

●Chaired the annual State Employees Federated Appeal (SEFA) Campaign.

New York State Division of the Budget, Welfare Unit, State Capitol, Albany, NY

Executive Assistant (2000-2001)

Conducted administrative support for staff by organizing correspondence, legislative documents, budget-making forms, and other necessary reports. Monitored assignments/deadlines, meeting schedules, travel arrangements, and distribution of mail to staff. Directed and guided clients/callers to appropriate staff and answered questions/concerns.

●Became liaison person between departments office and the governor’s office for management of the certificates of funds for different state agencies.

New York State Department of Public Service, Office of Consumer Education, and Advocacy, Albany, NY

Executive Assistant (1994-2000)

Sustained Department’s compliance abuse actions by monitoring electronic telecommunications databases, delivered citations to telephone vendor regulation violators, and assisted other staff in organizing reports to Commission. Arranged meetings/conferences and prepared their necessary materials. Assisted Spanish-speakers with inquiries/concerns.

●Retrieved over 60 messages from Department’s Opinion Line every day, while also being point person in handling the main phone line’s voice messages and transferring them to appropriate staff members.

●Supported 9 staff members in preparing reports and managed over 400 pieces of executive correspondence for Department Chairman’s signature each month.

Additional Experience

Executive Assistant, New York State Energy Office, Energy Services Bureau, Albany, NY

Education

Bachelor of Science in Legal Studies, Honors Graduate (Cum Laude)

Sage College, Albany, NY

Training & Certifications

Training and Certification were given by New York State Department of Civil Affirmative Careers Training Program, State Campus, Albany, NY.

Stenographic-Typist Training Program of Secretarial Office Practice (instruction of ABC Steno script skill of 100 words-per-minute and typing speed of 65 words-per-minute.

Transcription of letter dictation and all phases of production typing work.

IBM Records Processing Seminar

Improving your Resumes and Job Interviews/Presenting a Positive Image

The Take-Charge Assistant, Management Skills for Secretaries, Administrative Assistants, and Supportive Staff

The Conference for Women 2000

Languages

English

Spanish

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