Construction Manager Call Center

Billy Walker

PMP Certified, Local US Citizen, Immediately available

Availability/Location

Phone Interview: Immediately Available

Face-to-Interview: Immediately Available

To start: 2 weeks’ notice

Location: Spring, Texas USA

SUMMARY

PMP Certified with Over 20 years of Wireless Construction Management experience.

Extensive knowledge of FUZE, Siterra, Site Tracker Smart Sheets, CRM, Oracle and Expert in Microsoft & Google Suites.

Management of site acquisition, zoning, DAS, Wi-Fi, WiMAX, Small Cell, fiber systems and construction of communication sites, point of sales stores, corporate offices, telephone switches, road and access entries, call centers and remote office spaces and VoIP systems.

Managed the successful installation of the call center systems equipment and building upgrades.

New Site Build PM, LTE 1C PM, UMTS all carriers PM, site modification PM, small cells PM, DAS and Special Events PM. Point of contact for all construction.

I have a solid understanding and working of site layouts, construction design & technics and A&E drawings. Understand how to consider futures design, utility design, ROW in design.

I have over twenty-5 years of contractor & landlord contract negotiations.

Have In-Building Distributed Antenna Systems (DAS) knowledge and experience with onsite BTS (Base Transceiver Station) and small cells. Most all installs were an active distribution system using fiber optics and/or Ethernet cables.

I am certified in MS Office, TEAMS, SharePoint, PPM, Maximo, MS Access, Oracle, CRM and Siterra systems

EDUCATION

Project Management Institute (PMI) – Calgary, AB20

Project Manager Study and Courses 35hours 2012-2013

PMI Member 2015 - current

Project Management courses (2) 70 hours 2019

Scrum Certified 2019

Agile Training 2019

CERTIFICATIONS

Tarrant County Junior College – Fort Worth, TX

CDMA IS-95 Communication System Performance

Mobile Radio Engineering

Plainview Management training

P6 Management software training

PPM Management software training

Siterra Accruent Management software training

Edulogy PMP Certification

SharePoint

Smart Sheets

Teams

CRM

EXPERIENCE

Crown Castle 10/2021 to Present

Network Construction Manager

Complete design walks with customer and venders and write the design for fiber optics, wireless and small cell projects. I manage the construction of fiber and power through the various ROWs and municipalities through permitting, vendor management, procurement, and financing for fiber and small cell installations. I order and create PO’s for each site. Basically, take the job from the design through the closeouts with report on best practices at the end of the projects. Worked in creating and in charge of site engineering, PO’s, contractor engagement, ROW design, power and fiber design, permitting, materials, construction and (COP). I am extremely good at time management for myself and a team. I work closely with vendors, managers, suppliers, and internal departments to streamline the processes and assist them in doing their duties. I have utilized and have been trained in many data base systems. I have used all the MS tools for over 20 years. Currently I am using Oracle, Smart Sheet, Teams and CRM systems. I am a good people person driven to get projects completed while keeping the team enthusiastic.

Guide Point 4/2020-10/2021

Telecommunications Advisor

Guide Point would set up interviews with companies around the world and I would give direction and advice as how I saw their needs.

This was related to Tower builds

Fiber systems

WiMax Systems

First Alert

Wi-Fi

DAS systems in urban, underground, universities, hospitals and all other city inviroments

Long Haul systems

Back-haul and diversity systems

Small cells

Micro sites

Switch construction redundancy

CenturyLink 4/2019 to 4/2020

Construction Project Manager,

Monitored and managed a group of KCI engineers, field technicians, and coordinators to achieve project defined milestones. Ensured effective installation of new radio racks, card installs, fiber rerouting, hot cuts, SOW, and MOP’s. Assured data integrity and consistency, while delivering report to upper management on a timely basis through data systems and regular reports for over 20K circuits.

Led and directed VMG project for KCI, Inc. to include 3 stage Argyle project.

Site Audits and data cleanse

Site migrations (rerouting all system out of or around specific facilities)

Site Decommissioning & Power decommissioning and removals

Systems: NAT, Microsoft TEAM, BPM, NETBuild, N3D, Third party vendor portals, SharePoint, Net Suite, Excel, as well as numerous other internal Data bases of the many acquisitions Century Link has purchased or acquired other the years.

NOKIA 6/2017- 4/2019

Construction Project Manager

Senior Project Manager over major and critical projects within the Ohio, Wisconsin, Illinois, Michigan, Minnesota, South Dakota, North Dakota, Iowa, Nebraska and Minnesota markets.

Super Bowl Lead PM for all AT&T project needs. Office remotely in Las Vegas (Home) and in market as required.

Managed the completion of Air Scale migrations in the markets listed above for AT&T/Nokia. Managed the BBU Consolidations (Indoor and Outdoor) before and after Air Scale Migrations which included but was not limited to consolidation of two logical eNodeB’s in a single AMIA chassis into a single logical eNodeB utilizing the LTE 2866 feature, Integration of Flexi Mutiradio BTS into NetAct, Commissioning of the BTS and LTE fiber testing.

Managed to data input for recording into Siterra, furnished progress report to AT&T at scheduled times, coordinated and chaired meetings for Nokia, Field Force and AT&T as well as attended all PM related WebEx’s. Insured all Closeouts were completed and AT&T had signed off all acceptance forms.

Worked with AT&T, landlords, sub/contractors, Field Force, Engineering, RF (AT&T & Nokia) and Technicians to initiate SOW, handoffs, process procedures and key personal responsibilities.

Completed all projects in my markets ahead of all other markets in the country.

NV ENERGY-LAS VEGAS 12/2015 – 5/2017

Program Manager

Program Manager and Senior Project Manager over all major and critical projects within the Telecomm Department.

Managed the completion of long haul fiber optics systems between Sacramento, CA to Salt Lake City UT and Reno, NV to Las Vegas, NV (700+ miles).

Fiber optics moves due to NDOT road expansions and ROW issues.

Managed the day to day scheduling and crew assignments and coordination of all stakeholders, internal and external.

Reviewed and approved design plans, ordered materials. I approved, ordered, tracked had materials delivered. I tracked budgeted and reported financials to directors and VP.

Managed and completed over 200 fiber and microwave backhaul systems all over the state of Nevada.

Negotiated contracts and addendums with the Bureau of Land Management for site acquisition and lease issues, road construction and repairs and solutions to ROW and compound extensions (100 % success).

Designed and completed system upgrades, i.e. generator install, battery installs communication site construction, microwave installations, security system installations, roads design and installation, substation site installation, etc.

Designed and managed office, warehouse and building upgrades to accommodate new communications (fiber, Wi-Fi, microwave) and power systems upgrades for the buildings.

Managed the design, WBS and installation of the $3.5million MPLS systems with the engineering staff.

Managed the design, engineering, WBS and installation of the $5million DWDM system from Reno to Las Vegas.

Managed the installation of new and replacement SCADA systems with new master radios, RTU’s, antennas and fiber systems for gas pipe line pressure and power systems.

Completed weekly budget approvals and reports for annual and multi-year projects.

Managed the month to month budget justifications and financial planning on 17 major projects and over 200 minor projects.

Successfully negotiated contracts, SOW verifications, and contractor selection for all assigned projects.

Managed and worked with union labor, practiced fair trade practices and collective bargaining.

Managed contractor and sub-contractors.

Managed A&E processes

Established new company processes, stakeholder responsibilities, process timelines and hand-offs guidelines with internal team.

Completed project analyses, reviews and justifications with managed program and process charts through P6 and PPM systems. Managed start and finish time lines to solve float or slack times.

Organized and managed meetings, scheduling, project monitoring and project reporting.

Project point of contact for notifications, contractor orientations, procurement, safety compliance, materials verifications and tracking, invoice approvals and payment scheduling.

Worked successfully with Nevada Dept. of Transportation (NDOT), Bureau of Land Management (BLM), AT&T, Zayo and utility coordination.

Completed site plan approvals, construction, site inspections client approvals and close-out packages.

Coordinated systems outage planning and scheduling successfully.

Completed weekly director and VP reports.

Trained new Project Managers, interns, engineers on new projects.

AT&T Wireless – Las Vegas, NV 2/2014 – 11/2015

Program Manager

New Site Build PM, LTE 1C PM, UMTS all carriers PM, site modification PM, small cells PM, DAS and Special Events PM. Point of contact for all construction.

Managed landlord design and installation of space buildouts, utility installations, zoning, permits and municipality regulations. Managed all A&E drawings to 100%.

Other responsibilities included job budgeting, materials management, site analysis, site design, utility design, construction drawings, job SOW, cost control, risk evaluation, project management, vendor bid walks and selection, purchase orders, time management, reporting, cost justification, permit verifications, close-outs, and turn ups.

Managed Microwave installations required for back-haul with 90% being MWoIP.

The rest was run of multiple T-1 and VoIP fiber routing.

Gray fiber was used on routes along the Las Vegas Strip.

Worked as Integration and Optimization Manager at the same time during the periods the position was vacant.

Helped troubleshoot telephone issues in the corporate office and call center.

Created SOW for hand-offs between internal and external staff.

Worked many multifunctional roles with internal and external clients and vendors.

AT&T installed all SCADA series meters for utilities where required. All cell sites were constructed with monitors of all vital systems through a SCADA process; i.e., environmental systems, radio, RTU’s, MW, power, solar, wind, and battery power was used on some mountaintop sites.

Rogers Communications – Edmonton, Alberta 10/2013 – 1/2014

Project Management Specialist

Duties included but not limited to job budgeting, cell site design and construction, CD management, materials management, radio ordering, installation, and commissioning, site analysis, rural and in-build utilities design, job SOW, cost control, microwave installations with MWoIP to the drain, fiber and T-1 installations and commissioning, office solutions for Wi-Fi and telecom systems, all telephone systems were VoIP equipped with ACD, IVR protocols. Managed all A&E drawings t 100%.

Project management of vendor bid walks and selection, issuing POs, time management, project reporting, site inspections, cost justification, permit verifications, close-outs, and turn ups.

In-building coverage, macro cell, and DAS systems using VoIP systems for back-haul.

All installations used SCADA system protocols to report vitals and alarms to the switch, management, and site technicians. Alarms were filtered so unnecessary call out were not required.

Nokia – Western Canada 12/2008 – 10/2013

Project Manager (DAS-New Builds-MW-WIFI-WIMAX- Camera Systems)

Responsibilities were to process site surveys, schedule and coordinate site visits, manage the implementation and development of construction drawings.

Assigned and scheduled A&E and contractor services. Approved drawings to 100%.

Budgeted, POs, scheduled bid walks, requested quotes, and assigned work to contractors.

Ordered materials, work orders, and permits as required.

Reviewed radio design, ordered radios, managed the installation, integration, and commissioning of the radio systems.

Managed and coordinated microwave (MWoIP and T1) crews and commissioning techs for path analysis equipment ordering, installations, integration, and commissioning.

Processed close-out documents and turned over sites to the customer.

140 Microwave HOPs were installed for the Wind Mobile build-out along with over 1500 radios.

All utilities were designed for 250 locations.

Managed zoning and site acquisition issues for the Shaw build-out and DAS Build-outs.

Personally worked with municipalities to process zoning, utility, construction, engineering drawings, and permitting.

Managed all phases of PMO and PM duties for 75 sites of a 500 site build.

Managed 15 DAS system installations in malls, universities, community centers, underground path systems and high rise buildings. Negotiated design packages, landlord negotiations, security, and regulatory compliances.

Managed the A&E, zoning and permitting of universities, laboratories, public venues, underground walk ways, train tunnels, underground shopping malls, community centers, and outdoor venues.

All of the DAS sites used VoIP and/or fiber systems to back-haul to the switch.

The switch used ACD and IVR systems with SIP VoIP applications to route customer and site issues to the proper responders and department heads.

Managed installation for the City of Grande Prairie’s city wide WiMAX system with a Wi-Fi overlay including tower construction, utility design, radio design, microwave design, equipment and cabinet design, and installation and closeout of all.

All base stations were connected with Microwave (MWoIP) to the City Hall switch.

UPS battery back was designed for remote sites.

Connected the Wi-Fi, traffic lights, and camera systems through the WiMAX networks.

Worked with the city to address all licensing of radios, FAA, and tower registrations.

I was the safety speaker, liaison, and construction representative to municipalities, landlords and other public events for customers.

Nokia Siemens Networks – Toronto, ON, Canada 12/2008 – 10/2013

Construction Manager

Project Management responsibilities were to process (TSS) Technical Site Surveys, schedule and coordinate site visits, manage the implementation and development of construction drawings, engineer utilities (fiber and power) to the sites (raw law and in-building) as required, review and order radio and microwave equipment, assign and schedule A&E and contractor services, generate SOWs and BOMs, schedule bid walks, request quotes and assign work to contractors, issue POs, order materials, work orders, and permits as required, manage and coordinate with microwave crews and commissioning (MWoIP). 300 sites were engineered.

PM the construction of cell sites, DAS, and macro-cell sites through closeout. SCADA was used for reporting and maintenance of the system. 50 sites were constructed.

Office telephone systems were VoIP with ACD and IVR protocols.

Attended as speaker (Conference Calls) to condo meetings, church meetings, and safety Code 6 meetings as required.

Clearwire – Las Vegas, NV 12/2007 –12/2008

Construction Manager

Project manager responsible for the coordination and management of vendors for the Clearwire Network.

This included site design and development, Power, Telco (utilities), MW path analysis, engineering installation, integration, and commissioning, SOWs, BOMs, radio equipment reviews, orders, installations, integrations and commissioning, CDs, site construction, site close out, cost verification, PO closeouts and approvals, and system implementation. Over 400 MW hops and 500 radios were installed.

SCADA was used to report and maintain the system.

Worked closely with the A&E, zoning, and local municipalities to streamline the process.

Set up meetings with the county engineering office and local A&E firms to change the way CDs were being reviewed, processed, and approved. Objective was to save money within a budget due to time management.

VoIP with ACD and IVR was used for the multiple offices and Call center. Cubes in call center also had UPS backup.

Installed generator backup to the call center AC/DC power systems at all site.

Cricket Communications 9/2007 – 11/2007

Project Manager (IC)

Network Development through zoning of 118 sites in Mobile, AL.

Developed the site designs, utility designs, radio and MW designs, switch design, civil design, CDs, and permits.

Pulled off the Alabama project to take over a critical Phase II launch that was having trouble in Arizona. Launched the remaining 25 sites in 21 days. SCADA was used for reports and maintenance.

Some of these sites had to have a second lease put in place with temporary utility designs and at the same time design the permanent sites, utilities, radio, MW, and civil design.

Managed the Site acquisition and site surveys of additional leases to make launch.

Set up the office and warehouse with a VoIP phone system with ACD and IVR protocols.

Pulled individuals together as a team to complete the tasks. Always coordination of manpower, materials management, and a good SOW that make a project successful.

Clearwire – Las Vegas, NV 06/2005 – 9/2007

Construction Manager (IC)

Managed site development to construct cell sites which included site acquisition, microwave design, site design, utility design, CDs, POs, bid processes, purchasing, manage and track site construction, quality control, site punch walks, and sign offs.

SCADA was used to report and maintain the system.

Worked to help match local codes with the Clearwire standards in a cooperative with local municipalities. Worked with Nevada Power on Utility design, CD handoff procedures, and installation. Focus was timelines, budget, and forecasting.

Involved with leasing, zoning, permitting, A&E, and special projects.

Special projects were remote office and warehouse installation, office equipment and telephone systems, VoIP with ACD and IVR protocols. MPLS pacs were used to connect inter office networks.

I also have extensive experience dating back to 1983 in construction of communication system,

I have about 8 years of college studies relating to the Telecom industry

Built and/or modified tower across the country.

Built MW hops cross country prior to Wireless services.

Built many of the 800 meg paging systems across the country

Built many for the long-distance carrier systems ie. Sprint, MCI, Bell etc..

One of 4 PM’s that built the CTI wireless system with Alcatel equipment and MW backbone

(700 plus sites, 4 switches and 1 satellite link in180 days for $500 million)

Built the 1st commercial site in New Delhi, India, Switch gear and cell site for Qual Comm

Complete many tower builds, switches, antenna systems, (Bogner, omni, directional, analog, CDMA, TDMA, LTE, reflector MW, Diversity MW and DB antenna systems)

Completed many generator and battery systems installs and change outs

Install wind turbines and solar system power systems for remote sites

Completed a lot of work on the McCall Cellular and Vanguard Cellular One systems

Project Management Institute (PMI) – Calgary, AB20 Project Manager Study and Courses 35hours 2012-2013 Project Management courses (2) 70 hours 201 Scrum Fundamentals Certified 4/2020 Scrum Master Certified Agile Training 2019 PMP Certified

Professional Certifications

CDMA IS-95 Communication System Performance Mobile Radio Engineering RF safety Training Hazardous Material Handing Training PIM training PMP Developing Executive Presence Executive Leadership Influencing Others Sales Foundation Sales Negotiations Selling into Companies Biz-Phyx- QMS100 Basic Quality Concepts (Concepts of Continual Improvement, Problem Solving and Customer Satisfaction) March 2020 Power System Training OSHA Civil Construction Training Tower Safety Instructor Training OHSA lockout Procedures Enclosed Room Training Substation Safety Training 2019 Information Security Awareness July 2019 2019 Anti-harassment Training 2019 Privacy Overview Training 2019 Information Security Awareness 2018 COM.A00.103 Site Master Training Harassment Prevention For Supervisors, CA (2020) Business Continuity Management COM.A00.128_EN

Technical Proficiencies: MS Office, SharePoint, PPM, Maximo, SCRUM, MS Access and Siterra systems

Professional Affiliation: PMI Member 2015 - Current

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