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Scrum Master Service Delivery

Location:
Fort Lauderdale, FL
Salary:
TBD
Posted:
November 10, 2022

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Resume:

Jason M. Cannizzo

Pompano Beach, FL ***** 315-***-****

adtgax@r.postjobfree.com

More than 20 years of experience in the IT industry with eighteen related to the Health and Human Services sector. Proven leader in managing the design and implementation of large and intricate information management systems. Familiar with regulatory requirements, and designing, and deploying systems in a state government environment. Able to conform with shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Adept at managing complex issues and reaching practical solutions in a cost effective and timely manner. Proficient in project management disciplines and the software development lifecycle. Certified Project Management Professional (PMP), Professional in Business Analysis (PBA), and Scrum Master (CSM).

AREAS of EXPERTISE

Communication Skills

System Design

SACWIS Systems

Procurement

Business Development and Strategic Planning

Project Management

Testing Methodologies

Business Process Analysis

Risk/Issue Management

Excellent Analytical and Critical Thinking Skills

Business Case

Requirements Elicitation

Agile-Scrum Methodologies

Software Development Life Cycle (SDLC)

Implementation and Change Management Leader

Professional Experience

Select Accomplishments

Implemented internal and external growth strategies to increase the contracts.

Exceeded revenue goals for both existing and new client engagements.

Vice President, State & Local Business, Walter McDonald & Associates Inc 09/2019 – Present

Conducts business operations; and employs new innovations and technology in operational settings as required.

Responsible for delivering required contract services on budget and on schedule while maintaining bid profit margins.

Exercises executive oversight and management for all aspects of the line of business, including strategy development and business expansion, service delivery, and day-to-day operations.

Recruits and hires staff and confirm that the staff performs their assigned responsibilities in a competent and ethical manner.

Formed collaborative partnership with different department heads to garner support of key initiatives, driving delivery of integrated services.

Other duties include scheduling, making work assignments and overseeing projects to completion.

Director, Walter McDonald & Associates Inc.

US Department of Health and Human Services, Administration for Community Living

Adult Protective Service Technical Assistance Resource Center 12/2017 - Present

Management and oversight for project activities including budget, scope, schedule, and resource management. Responsible for identifying, prioritizing, and executing tasks to continuously deliver value.

Support the design and operation of a national adult maltreatment reporting system (NAMRS) for adult protective services.

Support of activities for program evaluations that included literate review, data collection, qualitative and quantitative analysis.

Providing support for areas that include application testing, user story development, backlog prioritization and issue management.

Developing, reviewing, and updating project deliverables and documentation.

Conduct requirements gathering sessions with functional teams and develops process and procedure documents.

Documents and implements process and procedures to increase value to company and client.

Monitors implementation of the project schedule and operating controls to ensure it is based on accurate and objective information, performance, and able to implement recovery actions.

Project Manager, Walter McDonald & Associates Inc.

State of Pennsylvania Child Welfare Information Systems 1/2015 – 12/2017

Developed comprehensive business case that detailed statement of needs, expected benefits, estimated budget, and federal requirements to receive 50% federal financial participation (FFP) for the project.

Scoping, estimating, planning, and scheduling project activities using industry standard techniques such as decomposition, program evaluation and review technique (PERT), and analogous estimating.

Tracking, reviewing, and reporting progress against the performance goals using work performance data and variance analysis.

Identified strengths and needs, risks and issues - implemented strategies for service delivery, and participated in collaborative problem solving to achieve business goals and objectives.

Collaborate and aligns between the Business, Application Teams, Quality Assurance Managers, and Implementation Project Managers to manage overall release plans.

Led business process reengineering efforts using standard methods to model as-is and to-be processes.

Led a team of business analysts (BA) and facilitated sessions to elicit requirements for the project.

Document lessons learned and implemented continuous process improvements.

Project Manager, Walter McDonald & Associates Inc.

State of Louisiana, DCFS Transformation Project 1/2010 – 12/2015

Defined project scope, goals, and deliverables in collaboration with senior management and project stakeholders.

Management and oversight over system development and operational budgets.

Developed comprehensive business case including cost allocation plans, feasibility studies, alternative analysis, and the cost benefit analysis (CBA) in order to receive 50% federal financial participation (FFP) for the project.

Managed procurement process including developing contractual agreements, statement of work (SOW), request for proposals (RFP’s), source selection criteria, and proposal evaluations.

Managed project management processes - scope, time, cost, quality, communication, risk/issue, and integration management for a portfolio of projects (program areas Child Welfare, Child Support, Supplemental Nutrition Assistance Program, and Child Care) that included multiple 3rd party contractors.

Provided oversight over a team of subject matter experts (SME), business analysts (BA), and contractor staff to implement enterprise applications.

Scoping, estimating, planning, and scheduling project activities, presenting overviews/briefings, developing and monitoring project schedules, managing risks, issues, and vendor compliance.

Quality Assurance Consultant, Walter McDonald & Associates Inc.

State of Oregon, Statewide Automated Child Welfare Information System (SACWIS) Project 08/2009 – 12/2010

Inspected work products, and other artifacts. Documented findings for use in reviews.

Advised on strategies and methods to incorporate new systems

Participate in the design and development for test automation and support

Wrote project documents to implement a sound team plan including test plans, strategies, requirements reviews

Identified success criteria and disseminate them to appropriate parties throughout project life cycle.

Drove test cycles for the customer and assured completion of the test cycle with no critical issues.

Monitoring activities of the implementation vendor and client, serving as an independent third-party assessment to evaluate issues and risks to the projects.

Senior Business Consultant, Walter McDonald & Associates Inc

State of Florida, Statewide Automated Child Welfare Information System (SACWIS) Project 01/2007 – 08/2009

Led the team responsible for the design, development, and implementation of the National Child Abuse and Neglect System (NCANDS) and the Adoption and Foster Care Analysis and Reporting System (AFCARS).

Defined, developed, and confirmed the system’s requirements, system design, business process modeling/re-engineering, testing, implementation, and support.

Created detailed functional design documents, wireframes, and report specifications.

Facilitated brainstorming and focus groups with project stakeholders.

Directed the streamlining of data mining, online analytical processing, and overall reporting processes.

Responsible for conducting system testing, regression testing, and UAT support.

Senior Business Consultant, Strategic Systems Inc. 5/2006 – 1/2007

State of Ohio Child Welfare Information Systems

Business Analyst. assisting in the design of a custom web-based SACWIS application

Created use cases, screen designs and report specifications.

Responsible for the design, and implementation of the National Child Abuse and Neglect System (NCANDS) and the Adoption and Foster Care Analysis and Reporting System (AFCARS).

Liaised between subject matter experts and the software development team to establish the vision for assigned topics and to analyze tradeoffs between usability, performance, and scope.

Responsible for conducting system testing, regression testing, and UAT support

Develop web-based training (WBT) modules that encompassed the system functionalities.

Information Consultant, Tailwinds Associates 12/2005 – 5/2006

State of New York Child Welfare Information Systems

Maintained functional specifications for new information systems, identified system integration issues and conflicts in processes for the client-server-based SACWIS application.

Participated in weekly sessions with support staff to analyze application/operational issues and develop practical solutions.

Conducted testing of the software solutions with special emphasis on business function capabilities

Acted as the third level of triage and implementation support.

Additional experience includes PSI International Inc. as an Implementation Consultant for the State of New York (SACWIS) Project from 2004 to 2005

Education & Credentials

Computer Information Systems, Cayuga College, Auburn, NY

Project Management Institute, Project Management Professional (PMP), February 2015

Project Management Institute, Certified Professional in Business Analysis (PMI-PBA), November 2015

Scrum Alliance, Certified SCRUM Master (CSM), March 2015



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