Emergency Management Consultant

PATRICK COWAN, MBA

Wausau, WI 303-***-**** **********@*****.*** linkedin.com/in/pncowan

GLOBAL BUSINESS CONTINUITY, DISASTER RECOVERY, EMERGENCY AND CRISIS MANAGEMENT

Strategic Planning Program Development Resilience Optimization

Dynamic, versatile and published Global Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant with extensive experience in developing business resilience strategies, risk assessment procedures, and planning criteria; widely recognized as a leader in implementation of business continuity frameworks that improve disaster recovery efforts in both public and private sectors. Innovative and proactive change catalyst with technical capability to recognize deficiencies in operational structures, isolate areas for improvement, and establish integrated concepts that guide effective strategy across departmental silos to drive practical solutions. Dedicated to idea syntheses aimed at training and preparation, asset protection, policy compliance, and sustaining organizational performance while leveraging competition in response to disaster.

AREAS OF EXPERTISE

Strategic and Tactical Planning New Program Development Public Speaker Strategic Mitigation

Change Management Business Impact Analysis Risk Assessments Project and Team Management Compliance Outreach Training Disaster Preparedness Organizational Roadmaps Supply Chain Management IT Development and Testing Growth Forecasts Homeland Security Business Continuity Health Care Financial Industry Pharmaceutical Industry Manufacturing

PROFESSIONAL EXPERIENCE

Hikma Pharmaceutical Through Atlas Consulting October 2021 to Present

Developing the Information Technology Business Continuity and Disaster Recovery program for Global manufacturing support in Europe, Middle East, North Africa, and the United States. Developed and managing the Business Impact Analysis metrics for Information Technology functions and currently mapping business functional requirements to Applications, Data and Services. Lead Disaster Recovery Testing and documentation tied to compliance and audit. Currently Developing training materials for individuals to perform the duties of Information Technology and Disaster Recovery Lead. Formed the Information Technology Steering Committee and the Policy that supports the program.

Bristol Meyers Squibb December 2020 to October 2021

Act as internal Subject Matter Expert on Information Technology Business Continuity, Disaster Recovery and Crisis Management. Perform individual analysis and recommendations on Business Impact Analysis of Processes and elements in support of those processes. Assist and lead efforts in Disaster Recovery Testing and documentation tied to compliance and audit. Provide guidance on how to implement best practice concepts of operations based on the Ten generally accepted practices and in line with ISO 22301, NFPA 1600, BOCIT 5 and ISO 2700.

Takeda Pharmaceutical Through Spectraforce (remote) March 2020 to November 2020

Business Continuity Consultant GREFP (Global Real Estate, Facilities and Procurement)

Served as the consultant to the Global Real Estate, Facilities, Procurement, Travel and Security organization within Takeda Pharmaceutical a global support organization to the drug manufacturer and supplier.

Developed a set of Business Continuity Standards and the guiding Policy to build the Business Continuity Framework upon.

Designed the framework that identified critical functions, workarounds, Risks and Impacts as well as support components necessary for a successful recovery within acceptable Recovery Times (RTO).

Designed the Business Impact Analysis (BIA) metric for identification of maximum acceptable down time.

Worked with a “core” team of leaders in the GREFP organization to build out their plans and processes for operating during the COVID-19 Pandemic.

AMSOIL Superior, WI January 2020 to April 2020

Global Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant (Health & Safety)

Contract to perform end to end Business Continuity analysis, design and build the Enterprise Business Continuity Program. This engagement also includes the following:

·Responsible the performance of emergency management tasks for maintaining and updating resource materials related to emergency preparedness and response plans and/or reports and also provide technical assistance for disasters.

·Developed and implemented standardized training programs and office emergency preparedness & procedures including pandemic planning.

·Disaster Recovery (Information Technology)

·Crisis Management

·Supply Chain Management (Bulk and Small specialty materials)

·Pandemic/Epidemic Preparedness (COVID-19) initiated the travel and sick policy as well as communications program and information distribution for global Operations.

Hycite Enterprises, LLC. Fitchburg, WI April 2019 - October 2019

Global Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant (Health & Safety)

Analyzed the Global operational business model related to the design, manufacturing, distribution, and financial services of this highly successful family operated manufacturer of kitchen tools. Presented findings to the Risk Committee and was given leadership and responsibility to develop and build the program.

·Conducted emergency exercises, building evacuation, active shooter, and shelter in-place.

·Successfully managed the integration of two major network’s emergency management programs to create a consolidated emergency management program.

·Developing the Crisis Management Program across the international footprint of Hycite, which will require development of response and recovery plans from both Manmade (International) and Natural events.

·Developing the Disaster Recovery Program across two Cloud Based Data Centers for production and recovery of Critical applications and dependent infrastructure.

·Designing the Global Business Continuity Program for nine diverse countries and 12 States that includes manufacturing, storage, distribution, sales, marketing and finance.

Ironshore Insurance “A Liberty Mutual Company,” New York, NY January 2016 – July 2019

Global Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant (Health & Safety)

Managed the implementation and day-to-day functions related to creating the Business Continuity Program and the Business Continuity Plans and Procedures identified as critical based on a yearly detailed analysis. Managed the Disaster Recovery operations over two data centers (Montreal and London) as well as assisted in the migration to cloud operations. Accountable to senior management and regulatory auditors.

·Emergency Operations Center standard operating procedures; position guides, checklists and reporting templates in alignment with ICS practices

·Design, conduct and evaluate regular emergency and disaster preparedness training courses and readiness exercises.

·Supports a wide range of emergency management projects in the development of policy, planning, and doctrine.

·Developed, implemented and managed Crisis Management across the international footprint of Ironshore, which required activation of plans from both Manmade (International) and Natural events (Hurricanes, Harvey, Irma and Nate).

·Developed, implemented and managed the Disaster Recovery Program across 35 Tier One and Two (Critical) applications and dependent infrastructure.

·Designed, implemented and led the Global Business Continuity Program in 18 countries and 20 states.

·Led the company’s response and recovery from three hurricanes that resulted in no down time in support of business operations.

TUBAISTE, LLC New York, NY 1989 - Present

Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant (Health & Safety)

Served as principal consultant for Fortune 1000, 500, 100, 25 and 10 financial, pharmaceutical, communications, insurance, distribution non-profit, privately held entities and local, state, and federal agencies in the development and integration of business continuity programs and disaster response preparations. Corporation used for Corporation-to-Corporation billing and service provider. When acting as a Fulltime employee of companies, Tubaiste is not involved in order to not present a potential conflict of interest.

Current and Recent Developments, 2008 – Present

·JP Morgan Chase Engagement (May 2014 – November 2014):

oContracted through Software Guidance and Assistance (SGA).

oBusiness Continuity and Disaster Recovery Consultant to assist in development of an “in-house” software solution (RDMS) for BC/DR planning.

·Review and improve existing response strategies of organizations by defining deficiencies in planning and preparation for disaster recovery and proposing proactive initiatives based on evaluation criteria.

·Manage crisis management budget and related third-party vendor support contracts.

·Conducted emergency exercises, building evacuation, active shooter, and shelter in-place

·Advise senior executive leaders to assist with performing emergency preparedness tasks and managing complex emergency activities.

·Perform business impact analysis (BIA) assessments to define risks, identify automated software solutions, and initiate revisions to existing strategies with incorporation of budgeting plans and regulatory compliance standards.

·Working Familiarity with Germanies National Strategy for critical infrastructure protection. Which is in line with my Certification in Infrastructure protection through the American Board for Certification in Homeland Security.

·Incorporate dependency mapping of functional areas of infrastructure including supply chain (third party) management, data center design, power and HVAC configuration, floor loading, and development and testing of IT Run Books and Business Unit Play Books with a combined testing of IT and end-users.

·Within the Technology environment work with Subject Matter Experts on various Data Backup and Restore product offerings that manage incremental backups and replication in order to reduce the size of storage environments and speed up recovery (Testing) these include: Avarmar by Dell, IBM Spectrum

·Cultivate business continuity programs incorporating growth forecasts and change management structures for introduction to outreach teams and for coordination of training and cohesive team building of multiple business units.

·Evaluate, recommend, and implement strategies to ensure company survival through corporate asset and supply protection and by leveraging the competition in response to an outage or disaster.

·Consistently maintain financial credibility by successfully developing and integrating all contracted planning programs on time and under budget.

·Developed the Corporate Business Continuity Framework, Disaster Recovery and Crisis Management Plans for Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA), Eisai Pharmaceuticals (Woodbridge, NJ), JP Morgan Chase (Jersey City, NJ), Express Scripts Inc. (St. Louis, MO), UMB Bank (Kansas City, MO), US Bank (Minneapolis, MN) and Wells Fargo’s (Minneapolis, MN) financial operations and Erie Insurance (Erie, PA) and Takeda Pharmaceuticals.

·Actively serve as Board Secretary for the Board of Directors of the American Board for Infrastructure Protection and Homeland Security through the American College of Forensic Examiners.

·Promote disaster preparedness through public speaking and training for Homeland Security operations.

TriNet, Reno, NV, 2006 – 2008

Business Continuity, Disaster Recovery, Emergency and Crisis Management Consultant (Health & Safety)

Collaborated with a team of subject matter experts in the development and documentation of response and recovery plans and programs for inter-organization technology platforms, including Wins, DNS, Oracle and UNIX boxes as well as data movement, storage, and restoration.

·Introduced virtualization optimization, cluster management, and inventory into developmental plans and provided initial impetus track for SAS70 Type I and II audits.

·Serve as an Emergency Management Specialist and subject matter expert with expertise in developing emergency management plans, policies, objectives, and procedures

·Identified dependencies and built out processes with Subject matter Experts related to Mainframe and Midrange upstream dependencies on distributed environments that had no Runbooks (Roadmaps for recovery and root cause analysis).

·Selected and trained individuals for roles of responsibility within the BC/DR initiative.

·Structured facility standards in relation to space and acquisition management.

·Implemented a relational database program of business continuity and disaster recovery in Risk Matrix while creating health and safety programs for all independent offices around the country.

TriZetto Group, INC, Greenwood Village, CO, 2004 – 2005

Consultant

Prepared and performed comprehensive risk and business impact analysis documentation for a large ASP in the health industry. Developed disaster response and recovery plans and programs for the technology platforms and further trained and supported team members in role preparation for BC/DR initiatives.

ADDITIONAL RELEVANT EXPERIENCE

Consultant

NCS Pearson for the TSA, Multiple United States locations

Led representatives of diverse backgrounds in the establishment and implementation of a team model and extended management of 45 Security Assessment Centers. Collaborated with congressional and governmental delegates in the establishment of Airport Cadre.

Qwest Communications, Denver, CO

Identified the process centric organization within Qwest (now CenturyTel) and its subsidiaries for development of interdependent mitigation of response and recovery operations from inception to deployment of the disaster recovery program.

Supported the corporate Emergency Response Team structure and planning initiative for the Winter Olympics in Salt Lake City, Utah.

AT&T Local Services, Staten Island, NY

Evaluated strategies for protection of corporate assets and developed compliant-ready fiscally sound mitigation measures for all corporate entities and business units throughout the United States.

Previous positions include consultative efforts for the Federal Emergency Management Agency (FEMA) and the Oil & Gas Industry in the Middle East, Asia, Africa, and Europe.

PROFESSIONAL DEVELOPMENT AND RECOGNITION

·Certifications : Homeland Security Level V and Diplomat Status, Business Continuity and Recovery Planning Master Level, Sensitive Security Information, Forensic Consultant, Executive Protection, Incident Command Operations, Project Manager, Instructor Trainer, Advanced Public Speaker.

·Compliance Assessment: CFR 44, CFR 21, ISO 22301, NFPA1600, FFIEC, HIPAA, NIST, COBIT 5.

·Executive of the Year: Remington Registry, 2009, 2011 and 2012.

·Inductee: International Who’s Who for Professional Management and IT Professionals.

·Masters Degree in Business Adminsitration

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