Connie Evans
***********.****@*****.***
Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in Creole cuisine.
Skilled Cleaning professional with 20+ years of experience managing upkeep of Medical facilities. Able to work long shifts independently and efficiently to carry out all types of routine cleaning needs.
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 12 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
SKILLS
• Time management
• Mopping and buffing floors
• Chemicals handling
• Restroom detailing
• Customer service-focused
• Supply inventory management
• Ergonomics and safety training
• Chemical cleaning
EXPERIENCE
Retail Sales Associate
Shreveport, LA
Stage Stores:May 2007 to Current
• Maintained current store, product and promotional knowledge to drive consistent sales.
• Built customer loyalty by engaging with and identifying product needs of customers.
• Helped customers by answering questions and locating merchandise.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Supported managers with organizing store and showcasing new items in eye-catching displays.
• Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
• Stocked, replenished and organized inventory.
Food Attendant
Shreveport, LA
Horseshoe Casino:Jun 1994 to Current
• Answered customer inquiries in regard to nutritional information and menu offerings.
• Illustrated proper food handling safety protocols at all times.
• Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.
• Set tables for upcoming meal according to Food Service Guidelines Manual.
• Maintained dining and food service areas in clean, safe and sanitary manner.
• Assembled and served meals according to specific guest requirements.
• Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
• Created food displays according to established standards, replacing dated products with fresh.
• Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
• Maintained high standards of customer service during high-volume work shifts and fast- paced operations.
Housekeeping Attendant
Shreveport, LA
Schumpert Hospital:Apr 2010 to Oct 2011
• Interacted pleasantly with clients and patrons when performing daily duties.
• Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
• Inspected each room for cleanliness, utilizing checklist to meet company standards.
• Removed soiled linens and articles from rooms and delivered to laundry area.
• Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
• Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
• Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
• Organized supplies for efficient use based on expected customer needs.
• Informed supervisor when supplies were low.
• Collected trash from receptacles and surfaces, discreetly removing items for disposal.
• Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
• Provided deep cleaning services for areas in need of additional sanitation. Housekeeping Attendant
Bossier City, LA
Bossier Healthcare: Feb 1991 to May 1994
• Organized supplies for efficient use based on expected customer needs.
• Collected trash from receptacles and surfaces, discreetly removing items for disposal.
• Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
• Informed supervisor when supplies were low.
• Provided deep cleaning services for areas in need of additional sanitation.
• Interacted pleasantly with clients and patrons when performing daily duties.
• Inspected each room for cleanliness, utilizing checklist to meet company standards. EDUCATION AND TRAINING
High School Diploma
Plain Dealing High School Jun 1983
Plain Dealing, LA