Medical Billing Customer Service
Resume:
MICHELLE BROOKS
Medical Biller
Westland, Michigan, United States
**********@*****.***
SUMMARY
Customer service oriented professional backed by 3+ years of medical billing experience. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and assures patient privacy and confidentiality.
* Microsoft Office Suite (MS Word, MS Excel, and MS PowerPoint) - Type 55 WPM
* Strong verbal and written communication skills and the ability to interpret and communicate sensitive patient information
* Pays close attention to detail to ensure accuracy and maintain compliant documentation WORK EXPERIENCE
2014-2017
Medical Biller
Solara Medical Supplies
Livonia, Michigan, United States
* Received patient calls and updated patient demographics
* Assisted sales department with customer services calls for additional diabetic supplies
* Entered data electronically to process charges, payments, denials, and adjustments
* Handled diabetic supplies and performed insurance and billing clerical duties
* Verified patient account information against insurance program specifications 2014-2014
Medical Biller
SLC Therapy
Livonia, Michigan, United States
* Billed insurance for therapy services for children
* Called insurance and submitted prior authorization coordination
* Reviewed insurance guidelines
EDUCATION
-2020
Certification
National Center for Competency Testing
United States
National Center for Competency Testing-
Certification- Insurance and Coding Specialist 2020
-2017
Associate of Science degree
Ultimate Medical Academy
United States
Ultimate Medical Academy
Associate of Science Degree - Medical Billing and Coding, 2017
• Medical
SKILLS
Clerical Adjustments Billing Medical Billing Medical Coding Typing 55 WPM Customer Service Oriented Customer Service EOBS ICD CPT Payments Medicaid Claims Workers Compensation Office Medical Medical Terminology Patient Account Coding ICD-9 Therapy Electronic Health Records EHR Content Management System CMS Hipaa Medical Invoicing Posting Managed Care Medicare Health Maintenance Organization HMO Sales Department SLC Documentation Compensation Point of Sale POS Scheduling Retail Sales Excel MS Excel Microsoft Office Microsoft Powerpoint MS Powerpoint Powerpoint Microsoft Word MS Word LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
Contact this candidate