Office Administrative Professional
Resume:
Jaime Rengel
Saint Cloud, MN 56303 612-***-**** *************@*****.*** Summary:
Enthusiastic, driven and productive Office Administrative Professional with 10+ years experience providing stellar organization and support, effectively managing diverse office operations in fast-paced environments flawlessly. Highly adaptable, resourceful and skilled at prioritizing multiple tasks while strategically planning for competing deadlines simultaneously to achieve project goals and exceed expectations. Core Competencies:
Administrative Office Bookkeeping Human Resources AR/AP Customer Service Microsoft Office QuickBooks Data Entry Record-keeping Email Database Calendar Skills & Abilities:
Versatile and extensive knowledge of Administrative, Office, Bookkeeping and Human Resources practices, activities and procedures that boost efficiency and keep organizations running smoothly.
Outstanding written and verbal communication skills capable of conveying information in a simple, easy to understand manner empowering positive and productive relationships with teammates, management and customers. Extremely tech-savvy and highly proficient utilizing and adapting to technology and software programs to streamline and simplify office administrative activities. Strong interpersonal and people skills with demonstrated flexibility to inspire and motivate successful collaboration with teammates or possess initiative and discipline to excel working independently as well.
Phenomenal Customer Service skills with natural ability to establish positive customer rapport and develop trust quickly, building strong relationships that enhance customer satisfaction and loyalty.
Impressive problem-solving and critical thinking abilities to effectively develop and implement proactive, action-oriented solutions and strategies that turn challenges into opportunities and deliver results.
Supreme time-management and planning skills to strategically prioritize and delegate responsibilities, ensuring deadlines are always met and goals are achieved. Work Experience:
HR Office Coordinator
Family Heritage Life Saint Cloud, MN
Setup multiple new processes and systems to streamline tracking financial, payroll, human resource and business records effectively.
Planned, implemented and managed Human Resource tasks to grow sales team through recruiting, interviews, hiring event and new hire training. Developed company manual, new hire packets and training materials to assist in orientations.
Authored and organized content for an online employee resource center dedicated to March 2013 to November 2017
November 2007 to February 2013
May 2003 to December 2007
enhancing new sales hire success.
Successfully reduced new hire to process from 14 days down to 7 days improving both retention rates and revenue.
Collaborated with other departments of the company in order to centralize the database for easy retrieval of information.
Office Bookkeeper Manager
Brenan Transport Nicollet, MN
Proactively managed all financial, business, compliance and human resource records. Provided full-service weekly payroll and reporting for 20 employees. Flawlessly handled AR/AP activities including invoicing, receivables financing, collections and reconciliation.
Created budgets, cash flow projections and key financial reports that enabled the ability to proactively monitor business daily enhancing profitability. Established procedures for invoicing and collections that reduced delinquent accounts by 45%.
Developed a revenue tracking system in Excel that provided vital revenue information critical to maintaining positive cash flow.
Director of Partner Success
ProfitSee Chanhassen, MN
Adeptly managed relationships with 15-20 businesses providing valuable insights through impeccable bookkeeping, proactive financial analysis and reporting. Demonstrated strong leadership skills and the ability to create a focused and driven team of 5 employees that continuously exceeded team goals. Partnered with CEO and CFO to create and track monthly budgets, cash flow and revenues.
Obtained a broader understanding of business financial management principles and strategies from a global perspective through growth of relationships with clients in Australia, NZ and UK.
Successfully planned, organized and implemented SalesForce to better manage client relationships and track sales.
Mortgage Specialist Coordinator
Midsota Mortgage Saint Cloud, MN
Originated, processed & coordinated closing activities for residential refinance & purchase loans.
Established and cultivated positive relationships with teammates, borrowers and lenders resulting in increased productivity and higher closing ratios. Managed team of 5 loan officers that continually met company sales goals. Initiated multiple systems and procedures to meet underwriting procedures quickly and easily.
Created customized mortgage packets for new borrowers that increased close ratio by 50%.
Developed a group presentation for potential home buyers that nearly tripled number of new purchase loans closed each month.
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