Angie Barksdale

Administrative Assistant

adtg4s@r.postjobfree.com

240-***-****

**** **** **, ******* *******,

MD 20743, USA Capitol Heights,

MD, 20743

EDUCATION

PGCC

Largo, MD

Completed coursework towards Law

Enforcement/Corrections Civil Justice -

Law Enforcement (May 1979)

BOWIE SENIOR HIGH

GPA: 4.0

Bowie, MD

High School Diploma (Jun 1978)

Award And Honor

Honor Roll

CAREER OBJECTIVE

E cient professional with 15.5+ years of experience and a proven knowledge of executive support, operating policies & procedures, and productivity and performance management. Aiming to leverage my skills to successfully ll the Administrative Assistant role at your company.

PROFESSIONAL EXPERIENCE

CIVIL RIGHTS SPECIALIST

DHS/FEMA, Washington, DC / Sep 2005 – Feb 2017

Investigate employment practices or alleged violations of laws to document and correct discriminatory factors. Interpret civil rights laws and equal opportunity regulations for individuals or employers.

Study equal opportunity complaints to clarify issues. Meet with persons involved in equal opportunity complaints in order to verify case information, and to arbitrate and settle disputes.

Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints. Prepare reports of selection, survey, or other statistics and recommendations for corrective action.

Conduct surveys and evaluate ndings to determine if systematic discrimination exists.

Develop guidelines for non-discriminatory employment practices, and monitor their implementation and impact. Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or sta development.

SECRETARY

EPA, Washington, DC / Jul 2001 – Aug 2005

Operate o ce equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other

applications.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Set up and maintain paper and electronic ling systems for records, correspondence, and other material.

Locate and attach appropriate les to incoming

correspondence requiring replies.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Complete forms in accordance with company procedures. Make copies of correspondence or other printed material. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Learn to operate new o ce technologies as they are developed and implemented.

Maintain scheduling and event calendars.

Schedule and con rm appointments for clients, customers, or supervisors.

Manage projects or contribute to committee or team work. Mail newsletters, promotional material, or other

information.

Order and dispense supplies.

Conduct searches to nd needed information, using such sources as the Internet.

Establish work procedures or schedules and keep track of the daily work of clerical sta .

Coordinate conferences and meetings.

Arrange conference, meeting, or travel reservations for o ce personnel.

Operate electronic mail systems and coordinate the ow of information, internally or with other organizations.

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