Jacqueline Knutson
Executive Professional
Woodland, WA 98674
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Support Assistant
US Department of Veterans Affairs - Vancouver, WA
June 2020 to Present
Apply general rules and policies relating to clinic functions, staff, and automated processing methods in support of treatment of patients.
Advise medical staff on current administrative processes. Independently perform a wide range of duties related to delivery of healthcare services for both outpatient and inpatient Veterans.
Medical Records Specialist
Peacehealth SW Washington - Vancouver, WA
December 2019 to June 2020
Followed guidelines for providing medical records to patients, attorneys, state agencies, and other providers.
Trained to protect Protected Health Information (PHI). Accessed multiple databases and provided Quality Control to ensure all regulations were followed properly.
Authorization Specialist
Eden Home Health - Vancouver, WA
January 2018 to December 2019
Verify patient insurance eligibility for home health services. Obtain referrals and authorizations to open patient care, utilizing EMR. Assist various home health agencies in patient care coordination. Self Employed
Self Employed - Vancouver, WA
January 2013 to December 2017
Registered Dental Assistant/OSHA Coordinator
Granite Dental - Vancouver, WA
January 2012 to January 2013
Restorative and preventative procedure management. Managing doctor's schedule, patient scheduling, and training new employees. Maintaining patient database, ordering/stocking supplies, and insurance verification. Patient Care Coordinator/Registered Dental Assistant Gentle Dental - Vancouver, WA
April 2008 to January 2012
Patient records management, including patient charting, treatment planning, and reception. Taking digital x-rays and managing chair side restorative assistance. Sterilizing and maintaining dental instruments, supplies, and equipment. Escrow Officer/Closer
First American Title/Fidelity National Title - Vancouver, WA June 2002 to March 2008
Notarized and prepared documents for legal signature. Signed all parties pertaining to escrow transaction. Coordinated and administered meetings for real estate agents and mortgage brokers. Education
Bachelor of Arts in Humanities
Washington State University - Vancouver, WA
Associate in Spanish
University of Montana - Missoula, MT
Skills
• Networking
• Direct marketing
• Competitive analysis
• Marketing
• Sales management
• Customer service
• Business development
• Direct sales
• Excel
• Word
• Contract negotiations
• Management Experience
• Word Processing
• Time Management
• Data Entry
• Public Relations
• Scripting
• System Administration
• Pediatrics Experience
• Administrative Assistant
• Receptionist
• Microsoft Office
• Microsoft Excel
• MS Office
• Office Experience
• Administrative Experience
• Microsoft Word
• Microsoft Outlook
• Medical Terminology
• Dental Assisting
• Chairside Assisting
• Records Management
• Infection Control Training
• Escrow
• Medical Imaging
• Eaglesoft
• Epic
• HIPAA
• Insurance Verification
• Medical Scheduling
• Office Management
• Dental Receptionist
• EMR Systems
• Medical Billing
• Medical Records
• Customer support
• CRM software
• Dentrix
• Personal Assistant Experience
• Databases
• DoD Experience
• Laboratory Experience
• ICD-10
• Medical Coding
• Help Desk
• Microsoft Powerpoint
• Medical office experience
• CPT Coding
• Computer literacy
• Phone etiquette
• Dental office experience
• Patient care
• Clerical experience
• Google Suite (2 years)
• Anatomy knowledge
• Medical receptionist
• ICD coding
Military Service
Branch: Naval Undersea Warfare Engineering Center
Service Country: United States
Rank: GS-3
Department of Defense, two-time internship participant. Certifications and Licenses
driver's license
Assessments
Work Style: Conscientiousness — Highly Proficient
November 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Alpha Phi International Fraternity
August 1991 to Present
President, Senior Year.
Philanthropy Chair, Junior Year.