Sales Associate Customer Service
Resume:
Ms. Shawn Hurley
Littleton, CO *****
*******************@***********.***
Willing to relocate: Anywhere
Work Experience
Sales Associate/Customer Service
The Home Depot - Denver, CO
October 2016 to May 2021
Sales and customer service was my main priority as well as driving outs throughout the department keeping it maintained and organized. Helping and educating the customers. Making certain the customer was my main priority and that they had an exceptional experience with The Home Depot constantly working towards repeat customers. Continuing my education on all products sold within my department. Subprime Sales Manager
Assurity Financial Servuces, llc - Englewood, CO
May 2005 to June 2008
Overseeing all subprime loans and educating all loan officers. Building and maintaining relationships with subprime financial institutions; pre underwriting all subprime loans; pre approving or denying all subprime loans. Helping close the loan parameters with customers when needed. Building and maintaining subprime rate sheets. Training and educating all new hires. Studying and continually educating myself to all new subprime rules and guidelines. Maintaining all subprime loan pipelines. Mortgage Loan Processor
Mountain View Lending - Englewood, CO
March 2004 to May 2005
Processing all mortgage loans. Building and maintaining relationships with financial institutions. Seeing all mortgage loans from application to closing. Pre underwriting of all loans. Occasionally originating loans.
Education
High school diploma
Columbine High School - Littleton, CO
August 1978 to May 1982
Skills
• Underwriting
• Sales Management
• Loan Officer Experience
• Account Management
• Credit Analysis
• Cold Calling
• Marketing
• Loan Origination
• Management
• Negotiation
• Business Development
• Microsoft Outlook
• Salesforce
• Pricing
• Presentation Skills
• Outside Sales
• Customer service
• Inside Sales
• Financial Services
• Research
• Windows
• Computer skills
• Sales
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