Project Manager Office

Winnie Chibanda

Executive Summary:

I have recently immigrated with my family to the United States after being approved for Permanent Residency. I am therefore available immediately.

I am a passionate individual always aiming to give the customer the best and endeavoring at achieving at greater heights at each step of the way. A great team player always willing to take up new challenges with a “can do” attitude. My strengths are my sense of accountability, both to myself and to those who work with me and my ability to motivate my team to deliver.

I am a reliable, good team player. I have strong communication, organisation and administration skills and uphold my ethical values at all times. I have a strong character, methodical and able to express my opinion firmly with respect for the opinions of others. I interact well with colleagues and I have good rapport with them. I am able to apply myself to a given task and work well independently and within a team environment. I do not get bored with routine work. I also work well under pressure. I am able to deal with conflict at all levels and have a very high level of emotional intelligence.

I am an Experienced Project Manager in the Information Technology environments in the Banking industry for 13 years. Project management experienced acquired over the years from imperial Bank/Nedbank, Standard Bank, Rand Merchant Bank, ABSA and FNB Connect.

I worked on the SAP Core Banking Programme that has to date transformed Standard Bank S.A. Being of a diverse culture has enabled me to fit into the teams easily enabled me to deliver the most complex pieces of work. I worked on the following: EHP3 Upgrade, Decommissioning Enablement Assurance, Incentives and Commissions Migration to SAP and Receipt Account Remediation.

Aa a Project Manager position at ABSA, Africa consulting through Larsen & Toubro Infotech Ltd. I was managing the CANTOR Programme –Egypt and Zimbabwe Separation programme.

I am had the privilege of also being part of the FNB, Connect Division as a Project Manager where I implemented Daily Lotto, Online Vouchers and Telecoms Score card to name a few.

My last work assignment was with MTN Group as a Senior Project Manager on the Mobile Money build programme.

Education:

Institution

Qualification

Dates

PMI

PMP Certification

In progress

SAFE Training

SAFE Agile training for teams

2021

Adcorp Leadership Academy

Generic Management NQF5 Programme

2015

SAP Academy

SAP Solution Manager Certification

2009

Dale Carnegie Institute

Human Principles

2008

GijimaAST

MS Office Project for Project Managers

2005

GijimaAST

MS Office Project 2003 Collaboration for Project Managers

2005

GijimaAST

MS Office Project 2003 EPM for Administrators

2005

Damelin College

Fundamentals in Project Management

2004

CCOSA

Cobol Programming Diploma

1994

Hartzell High School (Zimbabwe)

“O” Level

1991

Career History starting with most recent:

MTN Group, Mobile Money Programme, South Africa

Senior Project Manager - : Managing and supporting projects on the Mobile Money Application for MTN to improve the lives of the customers. The projects were mostly to make improvements to customer user journeys and add more valuable services on the applications such as lotto, rewards, electricity, airtime etc…

4th January 2021 – 30 September 2022

Completed the following projects:

Lotto on APP and USSD

Agent Terminals upgrade programme

oElectricity,

oLotto,

oAirtime,

oDSTV,

oElectricity,

Cashout at CashExpress ATMs

ChatBot

Licence Disc

Zapper

Explore

International Remittance/MoMo Passport Phase 1

FNB Connect, A division of First National Bank of South Africa

Project Manager - PMO - Managing and supporting projects in the Project Management Office of FNB Connect. The projects were to offer telecommunications offerings to businesses and individuals.

14TH January 2019 – 31 December 2020

Completed the following projects:

USSD Top up to Top up migrations and USSD Screen Changes

Sales on CRM Migration

Talk Max Business, Retails and Promo

Big 3 CBCC – Cell phone banking and online

Botswana Post Migration

Top up 2.0

Daily Lotto

Lifestyle Vouchers

Telecoms Scorecard

ABSA Bank Limited, South Africa, Valpre Programme:

Project Manager – Egypt and Zimbabwe Separation Programme (R41Mil): Managing and supporting the Barclays PLC Separation projects when Barclays Africa Group was renamed ABSA Group dedicated to Egypt and Zimbabwe projects. The project teams were in the following locations: ABSA South Africa (programme team), Barclays UK (sponsor), India (technical team), Barclays Zimbabwe (client) and Barclays Egypt (client).

19th March 2018 – 12th Jan 2019

Completed are the following projects for Barclays Bank of Egypt:

Migration of Data Warehouse data

Migration of FlexCube data

Migrations of CRS data

Completed are the following projects for Barclays Bank of Zimbabwe

Migration of Sybrin data

Rebranding of SHM application

Rebranding of BMB Application

Rebranding of Integrator application

Rebranding of BIR application

Rebranding of Website

Data Warehouse

SHM Migration

CCRS Migration

Front Arena Migration

KAMALS Migration

Integrator Migration

BIR Migration

Rand Merchant Bank a division of First Rand Bank South Africa:

March 2017 – 16th MARCH 2018

Project Manager – Project management of projects it the Infrastructure department of the bank. Project technical teams based in South Africa and in India.

Projects completed:

BI PAM Project – R4Mil Budget

Governance Minder Project

Multi Factor Authentication Project

Password Policy Project

AD Remediation 2017 Project

ATA Project

Local Admin Removal (servers and workstations) Project

Server Refresh Project

Duties:

Manage projects through the entire project life-cycle including risks, issues, team, etc.

Produce project plans to achieve the deliverables.

Maintain an issue log and escalate issues to the IT Portfolio Manager where appropriate.

Control project scope and costs.

Ensure the project deliverables are complete and meet the agreed function and quality specifications on or before the deadline.

Produce regular progress and status reports to the IT Portfolio Manager/PMO/Exco

Create and manage all communications on the project to all stakeholders including Change Management Plans.

Log and represent Changes at IT Change Forum

Standard Bank of South Africa

Project Manager – Manage projects on the Core Banking SAP programme in the Migration team. The projects were to migrate customers to the SAP platform and to decommission legacy banking systems.

Completed projects:

Receipt Account Project – R12Mil

Incentives and Commissions Project – R6Mil

EHP3 – 2Mil

April 2015 – 16 March 2016

Duties:

Running the project on a day-to-day basis within the constraints laid down by the BR Board.

Ensures that the project produces the required products, to the required standard of quality and within the specified constraints of time and cost.

Responsible for the project producing a result that is capable of achieving the benefits defined in the BR Business Case.

Manage the production of the required products.

Direct and motivate the project team.

Plan and monitor the project.

Agree any delegation and use of Project Assurance roles required by Project Manager.

Prepare Project, Stage and, if necessary, Exception Plans in conjunction with Team Managers and appointed Project Assurance roles and agree them with the Project Manager.

Manage the risks for the project, including the development of contingency plans.

Manage the resolution of issues that arise during the project.

Liaise with the Delivery Manager on a regular basis.

Liaise with Release and on related projects to ensure that work is neither overlooked nor duplicated.

Take responsibility for overall progress and use of resources and initiate corrective action where necessary.

Be responsible for change control and any required configuration management including approval and escalation of change requests, facilitating the evaluation and assessment of the impact on the project, appropriate scheduling of change requests, and communication of changes to the team.

Prepare and report to the BR Status Meeting and the Programme Steerco.

Contribute to Gated Reviews (End Stage Report) and the End Release Report.

Identify and obtain any support and advice required for the management, planning and control of the project.

Standard Bank of South Africa

Project Manager – CBT Migration (BR5m and BR6M): Supporting Release Head as a Project Manager on the Core banking – SAP programme. Managing the Programme repository and providing guidance to Project Managers and Programme Administration team.

June 2013 to March 2015

Duties:

Attend Management meetings as and when requested by Business Release Head

Attend to actions allocated to Business Release Manager Head

Prepare reports and presentations for Business Release Manager Head

Arrange functions for the team as and when requested by Release Manager Head

Ensure and follow up on reporting requirements from all Programme Managers

Ensure Business Release calendar is up to date

Project Manage Decommissioning Assurance activities

Provide board update monthly on Decommissioning Enablement Assurance activities

Coordinating and charring of meetings with Foundation Decommission Team on a weekly basis

Ensuring alignment on scope between BR and Foundation Decommissioning team

Run Programme Reporting meetings on behalf of the Programme Managers

Standard Bank of South Africa

Programme Support Project Manager – BR3 Migration

Sep 2011 to May 2013

Duties:

Attend Board meetings with Programme Managers.

Mentor and assist Project Managers with issues on the projects

Report on all project to the Programme Manager

Report on Project costs, Risks and Issues to the Programme Manager.

Prepare the Board Packs and prepare the following for the programme.

Ensure Lessons Learnt, Changes in Scope, Decisions, ETC are well documented for the entire Programme and report of theses to the Programme Management team.

Standard Bank of South Africa

May 2011 to Aug 2011

Programme Support Project Manager – BR2

Standard Bank of South Africa

Oct 2010 to May 2011

Programme Support Project Manager– VAF Non Scored

Initiate, plan and execute projects in accordance to the governance frame work.

Manage scope, quality and costs for the project.

Ensure all financial tracking is reported, accurate and up to date.

Ensure time capture by all resources is up to date and accurate.

Report on project costs to the Programme Management team.

Ensure all Project Governance is up to date and signed off.

Ensure all comply to comply with Release Management governance requirements;

Monitor and ensure adherence to the Blue Process and PRINCE 2 methodology and escalate deviations to the Programme Management team

Plan and co-ordinate project meetings,

Participate and contribute to change management and PRINCE 2 project assurance initiatives;

Imperial Bank/Nedbank Limited South Africa

Feb 2009 – Sep 2010

Junior Project Manager: Project Management of IBL Move to Nedbank on the Payroll and HR stream reporting to Nedbank Programme Manager and IBL Programme Manager

Duties:

Plan, managing and controlling of all the project aspects from IBL.

Managing Risks and Issues

Reporting progress to various stakeholders

Managing all stakeholders involved.

Scheduling and managing the IBL tasks as required by Nedbank Programme Manager

Produce Weekly Dashboards and running the Master Schedule

Putting together weekly dashboard packs for IT EXCo

Preparing Programme Steering Committee Packs

Track and record project exceptions with regards to project plans, risks, issues, deliverables, dependencies, milestones, changes in scope and quality of delivery and highlight to Project Manager

Running Project Workshops and following up on progress

Generating support as and when required by Programme Manager

ANGLO American Group South Africa

Sep 2008 – Dec 2008

EPM Administrator / Project Administrator

ABSA Capital A division of ABSA Group South Africa

Apr 2008 – Aug 2008

Project Administrator

Discovery Holdings South Africa

April 2004 – March 2008

Project Administrator/EPM Administrator

AGFA Pty Ltd a division of Bayer Pharmaceuticals South Africa

Feb 1998 – March 2004

Personal Assistant

Address: 10724 Pico Norte Road, El Paso, TEXAS, USA

Mobile: +1-915-***-****

Email: *********@*****.***

Availability: Immediate

Additional info: Recently immigrated from the Republic of South Africa. Permanent US residence, Green Card and Social Security card holder.

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