Gas Corporation Energy Services
Resume:
Did You Know?
Emissions from the United States natural
gas distribution system have declined
69% since 1990.* Learn more about
how natural gas is reducing emissions at
swgas.com/whynaturalgas.
*2022 American Gas Association
Kelley Baker
5446 W Palmaire Ave C
Glendale, AZ 85301-2663
PO Box 98890
Las Vegas, Nevada 89193-8890
SOUTHWEST GAS
PO Box 24531
Oakland, CA 94623-1531
Kelley Baker
5446 W Palmaire Ave C
Glendale, AZ 85301-2663
91000210171690000031480000023705
45
40
35
30
25
20
15
10
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00013692102722011959
O N D J F M A M J J A S O
2021 2022
IMPORTANT MESSAGES
REMIT WITH PAYMENT
Please include account number on check or money order and make payable to Southwest Gas. Do not send cash through the mail. SEE REVERSE SIDE FOR IMPORTANT DETAILS
Service Address: 5446 W Palmaire Ave C, Glendale, AZ 85301 DAILY AVERAGE USAGE (THERMS)
Page 1 of 4
AMOUNT DUE
PAST DUE AFTER
11/15/2022
$31.48
ACCOUNT 910*********
Billing From 09/27/2022 - 10/25/2022
Date Mailed 10/27/2022
Your Local Office Is:
2200 N Central, Ste 101, Phoenix, AZ 85004
Customer Solutions/Soluciones al Cliente
Toll Free/Llamada Gratis 877-***-****
Hearing Impaired: 711
MONTHLY USAGE (THERMS)
0.45
Current
0.31
Last Month
0.41
Last Year
AMOUNT DUE
PAST DUE AFTER
11/15/2022
$31.48
ACCOUNT 910*********
Your
gas
usage
this
month
DUPLICATE
91000210171690000031480000023705
RETAIN PORTION ABOVE DOTTED LINE FOR YOUR RECORDS
If address changed, please check the box
and provide new address below.
WAYS TO PAY
ONLINE MOBILE APP PHONE MAIL
swgas.com Download
Application
PRESS 2
PO Box 24531
Oakland, CA 94623-1531
NOTICE TO SOUTHWEST GAS CORPORATION (SWG) ARIZONA CUSTOMERS CUSTOMER QUESTIONS OR ASSISTANCE NEEDED? Visit www.swgas.com and create a MyAccount to view, manage, and customize your gas account online, or call our local toll-free number (llamada gratis) at 1-877-***-**** for billing questions. Basic Service Charge - This monthly charge recovers a portion of the cost for delivering natural gas. Bill Detail - Customers may request a detailed version of their gas bill by accessing MyAccount or calling 1-877-***-****. Billing Factor - The billing factor is used to convert the metered volume of gas into units of heat energy which are called therms. SWG bills customers on a per therm basis for the amount of energy contained in the gas delivered. The current reading minus the previous reading, times the billing factor, equals the number of therms you have used in the current billing period. Customer Buried Gas Piping - Customers may have underground gas piping that is not maintained by SWG. (Reference Federal Regulation 49 CFR Part 192.16) This piping, which is typically located between the gas meter and a building or outdoor gas appliance, may consist of buried steel gas lines. Steel gas lines are subject to the effects of corrosion if they are not maintained, which could result in leakage. Regardless if the pipe is steel or plastic, it is important that underground natural gas piping is periodically monitored to identify potential problems that might cause a hazardous condition. Federal regulations encourage customers to employ qualified plumbing and heating contractors for all inspections, monitoring, and repairing of customer buried gas piping. Unsafe conditions discovered must be repaired immediately. For assistance in locating licensed plumbers or contractors, or reviewing relocation, replacement, or maintenance options, call Energy Services at 1-800-***-****. Remember, call before you dig to locate gas piping in advance, and excavate by hand. Delivery Charge Adjustment Provision - The Delivery Charge Adjustment Provision (DCA) limits the amount SWG recovers in delivery charges to the amount authorized. Any differences between the amount authorized and the amount received are adjusted annually. The DCA is applicable to residential and Small, Medium, L1 and L2 rate schedules. Deposits - If you are an existing customer, your deposit will be credited to your account, with any applicable interest, after continuous service and timely payment of bills in accordance with SWG commission approved rules. If your service has been discontinued, either at your request or by SWG, your deposit, plus any applicable interest, will be refunded to you, less the amount of any unpaid bills.
Disconnection of Service at Customer Request - Please call SWG at least five (5) working days in advance of the date you wish to have service disconnected. If SWG is not notified, service will continue to be billed to the customer of record. DOT Safety Surcharge - This charge recovers the cost of government mandated pipeline safety programs. Electronic Check Conversion - When a check is provided as payment, SWG is authorized to either use information from the check to make a one-time electronic funds transfer from the account or to process the payment as a check transaction. Emergency Service - In case of an emergency or if you smell natural gas, call SWG at 1-877-***-****, or dial 911. Emergency service is also available by calling: Phoenix/Central Arizona 1-800-***-****, Tucson/Southern Arizona 1-800-***-**** or, Bullhead City, Parker, and Ehrenberg 1-800-***-****. Low Income Residential Discount - Provides a 30 percent discount to income-qualified customers. This is applied to the first 150 therms of natural gas used each month from November 1 through April 30.
Notice to Employers - Request a Safety Data Sheet (SDS) for natural gas by calling Energy Services at 1-800-***-**** or visiting www.swgas.com/emergencysafety. Please ensure your employees know how to obtain SDS information.
Past Due Date/Late Pay Charge - The monthly bill is due and payable upon presentation and becomes past due if not paid by the “Past Due After” date on the bill. A late pay charge may be added to any past due amount.
Rates and Other Information - The Rules and Rate Schedules of SWG are available at your nearest SWG Customer Business Office or by going online at www.swgas.com. The address and telephone number of the office that serves you are printed on the front of this bill (top). Right of Access and Bill Estimation - SWG will have the right of access to your premises for any purpose normally connected with the furnishing of natural gas service(s). If SWG is unable to read a meter on the scheduled date because of circumstances beyond its control, SWG will calculate the bill based upon estimated usage for that billing period. Service Establishment and Reestablishment Charge - For each establishment of service there is a charge which appears on the first bill following the establishment of service. This charge partially covers the costs incurred to set up the service and create the account in the SWG billing system. Whenever gas service is turned off because of nonpayment, the delinquent bill, plus a reestablishment charge, must be paid and credit reestablished before service will be restored. Special Service - Special Services - Every effort will be made to ensure uninterrupted service to residential customers who notify SWG about permanent residents in their household who are seriously ill, disabled, or elderly. Also, in an effort to avoid service being turned off; any residential customer may elect to designate a third party (agency or individual) to receive a copy of all Disconnect Notices.
Usage Charge - Usage charges recover the cost of delivering natural gas, which is not recovered in the Basic Service Charge, and the cost of natural gas purchased by SWG on behalf of our customers.
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Should you believe you have been billed incorrectly, please contact SWG at our toll-free number (llamada gratis) 1-877-***-****. If you thereafter wish to dispute this bill, you should pay the undisputed portion of the bill and notify SWG that the amount unpaid is in dispute. Service will be continued pending investigation by SWG. Upon notification by SWG of its investigation results, you may pay the amount due within five (5) working days to prevent discontinuance of service. If the dispute is not resolved, you should submit a written statement of the facts of the dispute to the Arizona Corporation Commission at 1200 West Washington Street, Phoenix, Arizona 85007 602-***-**** or toll-free 1-800-***-****,.. Payments - To pay using a debit or credit card or electronic check, call us toll free at 877-***-**** and select option 2, or take advantage of our customer service features at www.swgas.com whereyoucanviewa variety of payment options and find easy steps to pay your gas bill. Create a MyAccount to view, manage and customize your gas account online.
Page 2 of 4
i DUPLICATE
AMOUNT DUE
PAST DUE AFTER
11/15/2022
$31.48
Page 3 of 4
ACCOUNT 910*********
RATE SCHEDULE:
G-10 LOW INCOME RESIDENTIAL GAS SERVICE
PREVIOUS BILL:
Previous Balance 23.70
Payment(s) Since Last Bill - Thank You 23.70CR
Balance Forward $0.00
4
4
4
4
CURRENT BILLING: 29 DAYS
Current Previous Billing Factor Total Therms
METER READING Oct 25 - Sep 27
2353 - 2340 = 13 x 1.0051 = 13
Next meter read date is: November 28, 2022 Cycle 17 CHARGES COST
* Usage Charge 20.37
* Delivery Charge Adj 0.27CR
* Basic Service Charge 10.70
* DOT Safety Surcharge 0.02
Low Income Residential Discount 3.12CR
Applicable Revenue Taxes 3.78
* Rate before LIRA discount
Current Bill $31.48
Balance Forward $0.00
Amount Due $31.48
123
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