Sales Manager
Resume:
Michael D Moore
Sales Manager/Outreach Manager/Coach/Team Lead/Supervisor/Medicare Field Agent
Phoenix, AZ 85085
***************@*****.***
I have varied career experiences, including sales, sales manager, outreach manager, credit counseling, college admissions, health/life /Medicare insurance sales, financial aid counselor. This work has included all aspects of sales training, supervision, public speaking. My career goals are to obtain association with a progressive company working in sales/training/management. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Outreach Manager/Sales Manager
Oak Street Health - Phoenix, AZ
July 2022 to Present
Support /Encourage/Manage a Team of 5 Outreach Executives to bring out the best and help grow the Primary Care Dr’s office . Provide daily/weekly Coaching . Ensure that Outreach Executives reach and exceed their monthly goals . Schedule events in our community and provide extraordinary service . Communicate and provide positive feedback ..Build relationships with partners that align with Oak Street Health ‘s Core Values .
Field Sales Representative
Carefree/CVS Health - Phoenix, AZ
August 2021 to July 2022
Represent many insurance carriers to offer Medicare plans to prospective members . Explain and educate Medicare eligible consumers about Medicare and options available in their area . Facilitate Community events to increase sales and build relationships . Field Sales Representative
Cigna - Phoenix, AZ
March 2021 to August 2021
As a Field Sales Representative I build relationships with current Primary Care Dr’s and Specialist that are in our Network .
Explain to Independent Primary Care Dr’s how I can increase their panel by referring members to their practice .
Manage a specific territory
Visit Senior Centers provide services that Cigna offers Prospect daily and facilitate Educational/Sales events Meet Face to Face with potential members to explain /enroll in a Medicare plans that will fit their needs Spread the word about Cigna and what we offer
Building relationships and forming partnership to do what’s right for the Senior population Supervisor
e-Telequote Insurance - Remote
September 2020 to March 2021
Manage Agents to educate, enroll, Medicare Eligible consumers in a Medicare Advantage Plan that fit their needs
Coach and motivate agents to be their best and reach their goals Monitor live calls to give instant feedback
Daily reports delivered to the site manager
Collaborate with other Supervisors
Train agents on different topics
Licensed Inside Sales Agent
Cigna - Phoenix, AZ
September 2018 to March 2020
• Receive inbound calls to explain and enroll consumers in an insurance product that fit their needs
• Follow up with potential and current members
Certified Trainer
United Healthcare
June 2018 to September 2018
To train licensed agents to sell Medicare approved insurance plans in all 50 states Insurance Broker
Homesite Insurance
February 2018 to June 2018
Receive inbound calls and represent several carriers to explain coverages and sell Homeowners and Renters policies that fit their needs
Insurance Broker/Manager
Integrity Insurance Consultants - Phoenix, AZ
January 2011 to January 2018
• Prospect potential clients
• Explain, Educate, and Enroll in a plan that fit their needs
• Attend networking events/facilitate community meetings
• Manage and train field agents
Educate, Explain, and Enroll the Senior
The Results Company(Seasonal)
September 2017 to December 2017
population in a Humana Prescription Drug Plan
Medicare Sales Supervisor
GetInsured
August 2016 to December 2017
• Motivate, Train, Encourage Agents to be the very best that they can be.
• Ensure Compliance and Accountability
• Ensures company policies are communicated, understood, and enforced Insurance Broker
Homesite Insurance (Seasonal)
March 2016 to August 2016
• Receive inbound calls from multiple carriers to explain and offer Homeowners and Renters insurance
• Explain Premiums and Coverages that will protect what's important to potential policy holders Insurance Broker/Team Lead
Convergy's (Seasonal)
November 2015 to January 2016
• Received Inbound calls from members/non-members with questions about purchasing health insurance
• Explain, Educate, and Enroll potential members into a health plan that fit their needs
. Assist team members with questions( SME
Insurance Broker
Copeland Group (Seasonal)
October 2014 to January 2015
• Prospect potential clients that are interested in purchasing Insurance
• Explain, Educate, and Enroll in a plan that fit their needs Admissions Representative
Grand Canyon University - Phoenix, AZ
June 2011 to October 2012
• Inbound/Outbound calls
• Explain, Educate, and Enroll in a degree program that fit their goals Telesales Insurance Agent
Humana
January 2008 to December 2010
Received inbound calls from members/non members
• Explain, Educate, and Enroll in an insurance plan that fit their needs Small Business Sales Representative
American Express
March 2007 to January 2008
• Inbound/Outbound calls to assist members/non- members with applying for credit
• Provide Extraordinary Customer Service
Education
High school or equivalent in Psychology
Tennessee State University - Nashville, TN
Sociology
University of Massachusetts - Amherst, MA
Arizona State University - Phoenix, AZ
Skills
• Health Insurance
• Life Insurance
• Customer Service
• Auto Insurance
• Meeting Facilitation
• Insurance Sales
• Public Speaking
• Inside Sales
• Outside Sales
• Salesforce
• Sales Management
• CRM Software
• Presentation Skills
• Cold Calling
• Quality Assurance
• Customer Relationship Management
• Business Development
• Leadership
• Management
• Negotiation
• Sales
• Time management
• Training & development
• English
• Relationship management
• Mentoring
• Microsoft Excel
• Territory management
• Direct sales
• Account management
• Microsoft Office
• Call center management
• Medicare
• Communication skills
• Network management
• Computer skills
• Microsoft Outlook
• B2B Sales
• Event Planning
Certifications and Licenses
A valid P&C License
Insurance Producer License
Life Insurance License
Additional Information
Health, Life, Property & Casualty licensed
Contact this candidate