Front Desk Data Entry
Resume:
Pamela Gilley
Looking to re-enter the office workforce after becoming a widow
Mandeville, LA 70448
***************@*****.***
Career Summary
I am a dependable multi-tasker with a passion for providing excellent service with an exceptional work ethic. I’m outstanding with time management and communicating well with others. In my 30 years of working with the public, I’ve acquired creative and strategic thinking and problem solving skills. I’m effective at listening, making decisions and have strong organizational skills with an attention to detail. I possess an abundance of enthusiastic energy, along with an outgoing and welcoming personality. I’m equipped to overcome obstacles, attend to unexpected problems, and retain a continuous sense of pride for the responsibility impending. I exhibit positive customer service and accomplished inter- personal skills by consistently being unhesitatingly attainable and very approachable. Authorized to work in the US for any employer
Work Experience
Caregiver
Mandeville, LA
June 2016 to August 2022
• Nurture, care and assist with daily living for ALS patient
• Bathing, help to toilet using hoyer lift, and other personal care need
• Transferring and getting to and from places and activities
• Nurture, care and assist with daily living for patient with heart and double lung transplant
• Breathing treatments, oxygen therapy, medical advocacy, power of attorney, and home management Front Desk Representative/Night Auditor/Sales champion Best Western-Northpark - Covington, LA
May 2014 to May 2016
• Build base business with rebooking, Prospect for new/better business, Set definitive sales goals, Schedule days for sales calls
• Maintain and promote excellence in hospitality and customer service, Welcome and serve guest in courteous, efficient, and friendly manner, Provide superior guest satisfaction while attending to guest needs such as, check-ins/check-outs, reservations and answering guest questions and needs, work in a fast-paced environment while maintaining an optimistic and energetic attitude
• Conduct all nightly audit-related duties such as, nightly balancing duties, daily paperwork and shift reports, email owners and managers night audit report, set up meeting rooms for next day events Office Administrator
GM Electric - Covington, LA
July 2013 to July 2014
• Data entry, answering phones, taking messages and operating office machines
• Basic bookkeeping and completing banking transactions
• Compiling, copying, sorting and filing records, transactions and other activities Front Desk Associate
Residence Inn by Marriott - Covington, LA
July 2009 to July 2011
• Welcome and acknowledge guests’, anticipate guests’ service needs
• Operate and answer multi-line phone, process guest request for wake-up calls/other related request
• Input daily data, operate office machines, and type various documents Education
Some college in Fashion & Business Merchandising
Philips Junior college - New Orleans, LA
August 1989 to May 1990
High school diploma in Business
South Lafourche High School - Galliano, LA
August 1986 to May 1988
High school diploma
Skills
• Night Audit
• Guest Services
• Front Desk
• Cash Handling
• Upselling
• Hoyer Lift
• Caregiving
• Meal Preparation
• Senior Care
• Home Care
• Hospice Care
• Cleaning Experience
Certifications and Licenses
Microsoft Office
August 2022 to Present
Administrative Professional Tips
August 2022 to Present
Contact this candidate