Business Analyst Software Tester
Resume:
Peter J Samdahl http://petersamdahl.efoliomn.com/
Menomonie, WI 54751
********@*******.*** 715-***-****
Roles:
Project Manager
Business Analyst
Department Head Quality
Production Unit Manager
Head Trainer
IT Personnel/Benefits Mgr
Insurance Agent
Tools/Methods:
RUP
Agile/Waterfall/Timebox
Web 2.0
EMR/EDI/XML
Client/Server
CVS Dude
Top Team
Rationale tools
HTML
SQL
Visio (Expert)
MS SQL Server 2005
MS-Office
Proprietary Tools
Industry Application
Healthcare
Content Management
Medical Bill Review
Electronic Data Interchange
P&C Insurance Companies
WC Insurance Companies
Vendor Management
Luggage and Freight
Education
Education
UW Stout Menomonie, WI
BS Applied Math
Experience Summary
Over 20 years of SDLC experience in a wide variety of roles within the Insurance, Banking, Healthcare. Education and Airline industries. Extremely solid analysis background with a competent mix of project management, business analysis, quality control, EDI, EMR, support, training and implementation. System work has all been Client/Server and Web 2.0 Based. Pete’s latest project was designing & building a new integrated Web Based Personal Healthcare Record (PHR) System and an online tool that allows students and teachers to build their own website(s) to share data and showcase their talents. Pete is an expert in many lines of insurance including personal and commercial P&C, Work Comp, Life & Health both personal and group business. Pete has 7 plus years of knowledge as a Business Analyst Consultant on a team which built, enhanced and supported an integrated Telephonic Case Management system which supports multiple lines of insurance. Pete has over 9 years in the healthcare. Pete has traveled extensively implementing, training and supporting the user community and also interacts extremely well with all levels of an organization.
Skills Inventory
Project Management
Create project plans using MS Project
Create a variety of documentation using industry tools
Create Statement of Work and Project Charter documentation
Schedule and facilitate meetings, minutes, tasks, and resources
Ability to manage multiple project resources in multiple locations throughout the country.
Analysis/Design Skills
Facilitate brain storming and requirement gathering sessions
Facilitate requirements review and sign-off sessions
Expert is writing Use Cases using industry tools
Prepare Graphical User Interface screen shot mockups
Solid data conversion skills
Extensive skills at data mapping for conversions and EDI
Authoring use cases, diagrams, and project related documentation
Authoring and reviewing test plans and test scenarios for client server applications, Web applications and EDI
Training Instructor Skills
Conduct training sessions and create manuals for proprietary software
Insurance expert who trained over 100 employees
Chronological Summary of Experience
Business Analyst Consultant (6 month contract that led to full time position with Avenet)
SGF Consulting/Avenet LLC, St. Paul, MN (July 2007 – Dec 2011) www.avenet.net
Interview Subject Matter Experts from Healthcare community.
Gather Business Requirements for new web based Personal Health Record system.
Build Use Cases and other documentation for the PHR system & Efolio product.
Write specifications for Web Services and other data imports from external customers.
Introduced and had the client purchase a Business Analysis tool which is a huge time saver.
QA Testing of the PHR and supporting systems.
Write help files and other supporting training materials.
Visit the products http://www.efoliominnesota.com/ & http://www.myhealthfolio.com/
Business Analyst Consultant
TekSystems/Northwest Airlines, Eagan, MN (January 2007-May 2007)
Interview Subject Matter Experts from Bag and Cargo Handling.
Gather Business Requirements for new Bag and Freight handling system that runs on a scanner for loading and unloading aircraft.
Build Use Cases and other documentation for the J2EE Web Services using Technosolutions TopTeam BA tool.
Build Use Cases and other documentation for the .NET Client Server Scanner Application.
Build other requirements including Supplemental Specifications, Glossary of Terms, SoDA Reports, Stakeholder’s list, etc.
Business Systems Consultant 5
Pacific Crossing/Wells Fargo Minneapolis, MN (August 2005-October 2006)
Interview Subject Matter Experts from all Wells Fargo Lines of Business.
Gather Business Requirements for Future System of Record to manage all Vendors that do business with Wells Fargo.
Build Use Cases for Future System of Record in Rationale Rose.
Build other requirements including Supplemental Requirements, Glossary of Terms, SoDA Reports, Stakeholder’s list, etc.
Business Analyst Consultant
Concentra, Inc. St. Louis Park, MN (2001 – July 2004)
(Acquired National Healthcare Resources)
National Healthcare Resources, St. Louis Park, MN (1999-2001)
(Acquired Metracomp division from UHC)
United Healthcare, Inc. Golden Valley, MN (April 1997-1999)
BA consultant on a team of 15 to develop and implement a new integrated telephonic case management client/server system.
Worked on many Web Based Systems/Projects including online reporting for all internal and external customers.
Translated the business requirements into functional design documents using the Timebox approach.
Use Case Development using story boarding.
Write and conduct User Acceptance Test Plans.
Primary EDI analyst.
Implementation Specialist.
Support Specialist for the Help Desk.
Wrote and mapped data conversion plans.
Senior Business Analyst/Project Leader/Sales & Marketing
Applied Systems, Inc., Bloomington, MN (Feb 1995 to Apr 1997)
Project leader on teams of 4-10 Developers and Analysts to build Windows based Client Server applications to run Workers’ Compensation and Property Casualty insurance companies.
Translated business requirements gathered from Policy Processors, Underwriters, Billing, Claims Handlers, Nurses and Adjusters into functional design documents.
Managed resources from multiple sites.
Wrote training documentation.
Managed all implementations.
Hired and trained several new Analysts.
Sales and Marketing of high end software.
Extensive business travel.
Promoted to position.
Production Unit Manager
Applied Systems, Inc., Bloomington, MN (Jul 1994 to Feb 1995)
Managed a team of 15 developers and testers
Responsible for changing the business process to improve quality and timeliness of product release’s
Cross trained all employees in all lines of insurance
Promoted to position
Personnel, Benefits and Training Manager
Applied Systems, Inc., Bloomington, MN (Aug 1993 to Jul 1994)
Developed Personnel and Training Departments within the organization
Developed all training materials for the organization
Hired and trained over 75 new employees within 9 months
Researched and recommended benefits which would greatly improve employee benefits while saving the company thousands of dollars
Promoted to position
Department Head Quality Control
Applied Systems, Inc., Bloomington, MN (Dec 1991 to Aug 1993)
Managed a team of 10-15 QA Testers overseeing insurance rating programs
Wrote test scripts which greatly improved product quality and timeliness
Promoted to position
Software Tester
Applied Systems, Inc., Bloomington, MN (Sep 1991 to Dec 1991)
Tested insurance rating programs
Insurnance Agent
(1984 -1991)
Metropolitan Life
Marsh & McLennan
CF Lake & Company
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