Customer service, excellent communication skills

Sharon Carmona

** ********* *****, ***********, ** 06033 860-***-**** ******.********@*****.***

SUMMARY OF QUALIFICATIONS!

• Customer Service!

• Stocking!

• Cash handling!

• Hostess!

• Flight Attendant!

• Multitasking/ Strong Work Ethic!

EMPLOYMENT HISTORY!

Hostess Max Fish Glastonbury, CT November 2021- Current

• Made food/beverage orders with accuracy.!

• Provided exemplary customer service to satisfy and exceed customer expectations and maintained a positive attitude at all times.!

• Managed time while multi-tasking in a fast pace environment to complete required work assignments.!

• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

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Flight Attendant United Airlines Houston, TX March.2017 – November.2017

• Completed domestic and international flights within Boeing and Airbus commercial jets.!

• Assisted passengers to stow carry-on luggage, served meals and refreshments.!

• Ensured adherence to FAA and company regulations, while trained in emergency situations.!

• Operated all mechanical and safety equipment according to industry regulations and standards.!

• Conducted thorough aircraft pre-flight procedures to ensure a safe journey.!

• Translated important announcements and flight information in both English and Spanish.! Accountant/ Server Pazzo’s Restaurant Rocky Hill, CT Dec.2016 – Feb.2017 Dec.2017 – May 2017!

• Prepared accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.!

• Worked both independently and as part of a team to accomplish work tasks.!

• Maintained professional appearance and company guidelines while at work.!

• Received payment by cash, credit cards, vouchers, or automatic debits.! Accountant/ Server Angelo’s Restaurant Glastonbury, CT Aug. 2016 – Dec.2016

• Worked as a team member performing cashier duties, product assistance/assembly and cleaning while maintaining excellent customer service.!

• Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.!

• Answered phones, made sure delivery orders were prompt, made reservations for customers and took cash debit and credit card payments.!

Hostess/ Runner Max Fish Glastonbury, CT Jan.2012 – July.2016

• Made food/beverage orders with accuracy.!

• Provided exemplary customer service to satisfy and exceed customer expectations and maintained a positive attitude at all times.!

• Managed time while multi-tasking in a fast pace environment to complete required work assignments.!

• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.!

EDUCATION!

Cromwell High – Diploma Cromwell, CT

Manchester Community College- Liberal Arts & Science Degree Manchester, CT

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