Lisa Thiery

Restaurant Owner/Operator/administrative assistant/clerical support

Kirkland, WA 98033

adtfso@r.postjobfree.com

+1-253-***-****

Authorized to work in the US for any employer

Work Experience:

General Manager Hummus Republic - Bellevue, WA- July 2022 to October 2022

● Trained and supervised staff.

● Calculated inventory and ordered appropriate supplies.

● Promoted a positive atmosphere to guarantee each customer received exceptional food and service.

● Led and directed team members on effective methods, operations and procedures.

● Maintained a safe working and guest environment to reduce the risk of injury/accidents.

● Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

● Ensured adequate quantities of necessary restaurant items were on hand, which included food, beverages, equipment and office/store supplies.

Assistant Manager- Jimmy John's Sandwiches - Seattle, WA-February 2022 to July 2022

● Responsible for all day to day activities in absence of GM.

● Responsible for opening and closing Store.

● Covered all positions during breaks, rush hours and employee shortages.

● Completed daily paperwork.

● Counted down tills and prepared deposits.

● Assisted GM with Hiring, firing, training and scheduling of employees.

● Performed inventory.

Restaurant Owner/Operator-Dairy Queen - Bonney Lake, WA- March 1995 to February 2018

● Interviewed, selected, trained and supervised staff.

● Promoted a positive atmosphere to guarantee each customer received exceptional food and service

● Led and directed team members on effective methods, operations and procedures.

● Maintained adequate staffing while minimizing overtime.

● Maintained a safe working and guest environment to reduce the risk of injury/accidents.

● Developed, implemented and managed business plans to promote profitable food and beverage sales.

● Skillfully interacted with external vendors to obtain the best quality in pricing and product.

● Effectively managed payroll and timekeeping.

● Completed and maintained files of proper paperwork for new hires and terminations

● Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

● Calculated inventory and Purchased adequate quantities of necessary restaurant items, which included food, beverages, equipment and office/store supplies. Volunteer Work-World Vision USA - Fife, W - July 2011 to September 2012

● Volunteered in the warehouse doing various projects.

● Cleaned the warehouse.

● Shopped for/customers.

● Located inventory & moved pallets to designated areas.

● Located the proper supplies in the warehouse and stocked the world vision store where teachers and nonprofits “shopped” for supplies. (they were gifts but we called it shopping)

● Completed various projects as assigned.

Tax Service Representative (TSR) WA State Department of Revenue -Seattle, WA June 2005 to December 2005

● Interpreted rules and laws relating to excise/use tax.

● Opened accounts and issued Unified Business Identifier (UBI) numbers for new businesses, assigning filing frequency and collecting application fees.

● Completed Use Tax Declarations and Use Tax Returns by determining eligibility for exemptions or assessment of Use Tax on motor vehicles, vessels, and aircraft.

● Received, recorded and accounted for monies and checks received in payment of tax returns, tax warrants, invoices and applications with care and attention to detail.

● Organized and prioritized work, working efficiently and appropriately devoting adequate time and attention to tasks.

Tax Service Representative (TSR) WA State Department of Labor & Industries-Tax Discovery Project December 2005-June 2006

● Conducted research in state databases; L&I, ES and DOR, to find leads for Tax Discovery Agent in regard to underpaid/unreported/improperly reported Industrial Insurance premiums specifically in the high risk construction trades.

● Built and maintained research in Excel databases Administrative Assistant Gary Merlino Construction Co - Seattle, WA February 1990 to April 1991

● Coordinated office inventory by restocking supplies and placing purchase orders.

● Kept the reception area clean and neat to give visitors a positive impression of the company.

● Received and routed business correspondence to correct department or staff member.

● Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

● Answered telephone inquiries from clients, vendors and the public.

● Provided clerical support to company employees, including copying, faxing and file management.

● Wrote professional memorandum, letters and marketing copy.

● Prepared packages for shipment, pickup or courier delivery to customers.

● Answered and quickly redirected up to 100 calls per day.

● Managed office supplies.

● Greeted and directed guests to appropriate departments.

● Routed deliveries and courier services.

● Opened and properly distributed incoming mail.

Legal Specialist-US Army - Fort Lewis, WA October 1986 to August 1989

● Assisted in preparation of legal papers and forms, in conducting investigations and researching activities, and in maintaining files.

● Assisted with maintaining the law library.

● Prepared charges and specifications for summary court martial proceedings and special court martial proceedings; post trial motions.Drafted documents, applied rules of law to facts, transcribed testimony, did basic preliminary research.

Education:

Associate in Paralegal studies

Tacoma Community College - Tacoma, WA

January 2019 to March 2020

Some college in Behavioral science with minors in biblical studies and Christian literature

Northwest University - Kirkland, WA

January 1993 to June 1995

Associate of Arts- General Studies

Highline Community College - Des Moines, WA

September 1991 to December 1993

Certificate- Law for Legal Specialist course

United States Army Soldier Support Institute, Adjutant General School - Harrison, IN March 1987 to May 1987

Skills

• Excel

• Outlook

• Powerpoint

• Microsoft word

• Word

• Receptionist

• Typing

• Filing

• Databases

• Administrative Experience

• Legal Drafting

• Microsoft Excel

• Customer service

• Business Management

• Tax Experience

• Payroll

• Recruiting

• Computer literacy

• Writing Skills

• Interviewing

• Transcription

• Office Management

• Accounts Payable

• Merchandising

• Proofreading

• Accounts Receivable

• Conflict Management

• Management

• English

• Cash handling

• Microsoft Office

• Restaurant experience

• Training & development

• Food service

• Supervising experience

• Inventory control

• Employee relations

• Management

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