Customer Service Patient Services

Joi Crosiar

**** **** **, ****** ** *****, Orange, Texas, 77632, US +1-409-***-**** + **********@*****.***

PROFESSIONAL SUMMARY

SKILLS

© Problem resolution © Organization

© Policy and procedure adherence © Reporting capabilities

© Customer service

EDUCATION

High School - 2006

Little Cypress-Mauriceville High School - Orange, TX

WORK HISTORY

Virtual Concierge - July, 2022 to Present

Millennia Patient Services - Raleigh, NC

© Solved [Type] issues, improved operations, and provided excellent customer service.

© Answered [Number] calls per [Timeframe] to help customers with their questions and

© Had an excellent attendance record and was always on time for work.

© Placed a high value on punctuality and worked hard to maintain an excellent attendance

record, consistently arriving at work ready to work right away.

Paraprofessional - July, 2020 to July, 2022

Pine Forest Elementary School - Vidor, TX

Created materials for group and one-on-one instruction.

Set up visual aids, equipment, and classroom displays to aid in the delivery of the teacher's

lessons.

Dispersed and collected assignments and test materials to distribute and grade.

Visual aids, equipment, and classroom displays were all set up by me.

Devised, prepared, and carried out plans for activities and lessons every day.

Used behavior modeling and specialized teaching techniques to share and reinforce social

skills.

Graded tests and papers for teachers and kept track of their grades.

‘Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the

classroom, halls,

Assisted students with their learning goals in small groups and on a one-on-one basis.

Prepared reports and paperwork for parent-teacher conferences.

Customer Service - December, 2010 to November, 2017

Reliable Dry Cleaners & Laundry - Orange, TX

Checked customer prices and processed sales by scanning barcodes.

Help customers with their general problems.

Provide support and assistance to customers who have problems with the service.

Help customers with their problems.

I'm figuring out how much something costs.

Provide customers with information about their charges,

Calculate the number of orders and customer information, then transfer the information to

the sales department.

Supplying information in accordance with customers’ needs and demands

I'm in charge of the client system, order tracking, and supermarket sales.

Answered questions about store policies and concerns to support positive customer

experiences,

© Double-check inventory and double-check the ship/receipt date

I'm entering the customer's information into the system.

Contact this candidate