Qa Analyst Automation Tester

Kuldeep Kaur

Sr. Manual/Automation Tester

Cell:463-***-****

Email:**********@*****.***

PROFESSIONAL SUMMARY:

●Over 9 years of experience in Manual, Automation Testing, designing test cases, test Scripts, test Procedures, test schedule planning, documentation, and execution.

●Experience in Software Quality Assurance, which includes rich experience in Manual Testing and Automated Testing in domains like Banking and Finance and Healthcare.

●Expertise in performing different types of Testing: Black Box Testing (Functional Testing), White Box Testing, System Testing, Integration Testing, Regression Testing, Acceptance Testing, Sanity Testing, Back End Testing, GUI Testing, Ad hoc Testing and API Testing on web services (SOAP and REST), and LoadNinja, SmartBear TestComplete.

●Developed Automation scripts using java with Selenium web driver.

●Proficient in using test automation tools such as Selenium IDE, Selenium RC, Selenium Web driver, Selenium Grid, HP QTP and Mercury Quality Center to develop scripts for web and client server applications.

●Having enough knowledge on testing Maven and Ant for Project building tool, Jenkins for Continuous Integration.

●Experience in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Bug life Cycle and methods like Waterfall and Agile (SCRUM, SCRUM-BAN), Waterfall.

●Implemented Automation scripts for Cucumber BDD framework using Gherkin scripting language.

●Expert in reporting & tracking defects & maintaining a high level of detail with accuracy and recreation steps using Clear Quest, JIRA, and Emails, Quality Center.

●Proficient in analyzing system & functional specifications, use cases, business requirements, business rules to develop Test Plan, Test Cases, Test requirements and procedures.

●Monitor other required disclosures to ensure that information has been provided timely and properly in accordance with federal and state guidelines, including mortgage Broker disclosures and timely delivery of the appraisals.

●Exposure in running SQL queries Toad, SQL*Developer to manipulate database tables to check data integrity.

●Mainly used TOAD for backend data validation.

●Worked heavily on JIRA, POSTMAN, TFS/Azure Devops, Visual Studio, Eclipse, Splunk, TestRail for automation Test Results.

●Worked on AWS Services EC2, S3 and Redis database.

●Experienced in using Test Management tools such as HP Quality Center (QC)/Application Lifecycle Management (ALM), JMeter, LoadRuner, Rally, JIRA, Azure TFS and bug reporting tools to track test progress, test execution and deliverables.

●Experienced in performing Continuous Integration (CI) and Continuous Delivery (CD) automation using TeamCity, Jenkins tool for scheduling the jobs and expertise working on configuration management tool Subversion.

●Used Requirement Traceability Matrix (RTM) for mapping requirements to test cases.

●Experience in various programming techniques, such as test-driven development, continuous integration and testing, and Agile story-based iterative development to build better quality software.

●Expertise in locating the web elements using various locators like ID, XPATH, CSS, Link Text and Tag Name.

●Participated in User Acceptance Test (UAT), documented procedures and guided the users in verifying various transactions on the system.

●Experience in developing and executing Automation Regression Testing and System Testing using Selenium for web application.

●Experienced in using GitHub as a source of repository system to share code within the office as well as the team overseas.

●Experienced in Verification and Validation of Financial experience in Investment Banking, Online Banking, Core Banking.

●Proficiency in using various Operating Systems [Windows/Linux/Mac OS X flavors].

●Great understanding of business, needs and possess Self/Quick Learner, Motivated team player, interpersonal, leadership with excellent communication (Oral and Written) and presentation skills problem solving capabilities and dedicated to project accomplishments.

EDUCATION DETAILS:

●Bachelor of Science, University of Indianapolis, Indiana – 2013

TECHNICAL SKILLS:

Testing Tools and Bug Tracking

Test Complete, Quality Center, Test Director, JIRA, Team, SOAPUI PRO, Selenium RC, IDE, Maven, TestNG and Web Driver

Languages

HTML, SQL, PL/SQL, VBScript, CSS, Java, JUnit, Java Script

Application Software

MS-Excel, MS-Word, MS-PowerPoint, MS Visual Studio, Eclipse, IntelliJ and MS Outlook

Database

Oracle 8i/ 9i/10g/11g, MS SQL Server 2000, MySQL

Operating Systems

Windows 95/98/2000/NT/ME/XP, Vista, Win7, UNIX, IBM Mainframes, AS/400

Methodologies

Agile – Scrum, RUP, Waterfall

PROFESSIONAL EXPERIENCE:

Client: Visa Sep 2020 – Current

Location: Austin Texas

Role: Sr. QA Analyst

Project: Visa is an American company in the United States as it provides banking, investment, trust, and payment services products to individuals, business, government entities, and other financial institutions. The project involved where Visa was Upgrading APIs for web app which help the customers and puts a complete set of banking tools at your fingertips, easily, conveniently and securely manage finances anytime anywhere.

Responsibilities:

●Worked in Agile methodology. Attended Daily standup meetings. Developed Test Plan and Test cases based on the user stories (Functional requirements).

●Executes and creates test plans and clear, concise scripts for new products or enhancements to existing products. Defines comprehensive scenarios and variations in data to adequately perform testing.

●Schedules and performs functional, integration, regression, and release testing; submits errors and issues to development for correction, and retests once errors have been corrected. Reports test results and status as appropriate. Track defects and causal analyses to closure. Acts independently to review and certify test results of other analysts and testers.

●Reviews and provides feedback on requirements, design, or scope documents.

●Helps set standards for test design.

●Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements.

●Worked closely with cross-functional teams, including product design, product management, and production, to identify and mitigate quality risks.

●Conducted root cause analysis for defects, non-conformities, or other quality failures.

●Dissected requirements, creating Requirements Traceability Matrix.

●Owned UAT from start to finish.

●Designed and developed robust test plans, datasets for testing, and wield scripting languages and manual tools/frameworks to deliver innovative test solutions.

●Coordinates and performs highly complex testing projects from initiation through delivery. Ensures that testing projects are completed on schedule and within budget.

●Serves as liaison between technical and non-technical departments to ensure that all targets and requirements are met.

●Involved in creation of automation framework in Selenium using Java. Extensively used Page Objects design and Page Navigation framework for readable test script and easy maintenance from developer perspectives.

●Worked on the Parametrization using TestNG Parameters and created .xml files to run our regression and smoke suites.

●Involved in writing test plan and performed manual testing for daily builds.

●Performed regression, functionality, system, front-end, back-end, end to end, integrated, negative and positive tests.

●Implemented Automated execution of tests (nightly and need based) using Maven and Jenkins.

●Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.

●Design all test methodologies and perform regression tests on all processes and design all project deliverables and manage all test environments.

●Manage all communication with Client and senior management to achieve all project objectives and perform tests on the same and manage multiple functional areas.

●Extensively used JIRA for test planning, bug tracking and reporting.

●Performed testing the application on different environments.

●Performed Conducting API calls through Charles proxy and Post man and editing the response keeping breakpoint and debugging the response.

●Automated Web Services Tests (REST API’s) to test individual services based on URL’s provided to support UI functionality.

●Created SOAP and REST services-based Test cases and automated them.

●Participated in User Acceptance Test (UAT), documented procedures and guided the users in verifying various transactions on the system.

●Performed smoke testing and sanity testing for each sprint.

●Performed logging and tracking of defects in JIRA and published a test closure report.

●Worked with the Portfolio Management team in gaining knowledge on Fixed Income Instruments like Bonds, Mutual Funds, Treasuries, Mortgage-Backed Securities (MBS), Asset Backed Securities (ABS) to evaluate the risk exposure.

●Exposure to Commodities and Equities.

●Experienced in using Veri FIX tools in order to perform E2E of trades and running automated scripts

Environment: Quality Center, Oracle SQL Server, UNIX, MS Office Professional, SOAPUI PRO, Windows 7, SQL Server 2005, SELENIUM Web driver, Java, JUnit, TestNG.

Client: Fifth Third Bank Jul 2017-Sep 2020

Location: Cincinnati

Role: Sr. QA Analyst

Project: The central idea behind the project was to automate the Mortgage Loan Origination Process beginning with the customer initiation to title transfer. All business functions of the loan process such as the Appraisal, Credit, Income and Title functionalities were to be performed by the system. Additional features required were account administration, customer service, payment processing, account reporting, arrears management, foreclosure and securitization. The desired effect was to move the organization into a more competitive position also worked on data quality, data organization and delivery to requesting customer/fulfillment agent.

Responsibilities:

●Interacted with Client, Product Owner, and Development team to understand the User Stories and Acceptance Criteria and gathered Functional and Non-Functional requirements for project release.

●Involved in Requirements gathering and reviewed Business Requirement Specification documentation and participated in preparing Test cases based on Product Backlogs.

●Involved in testing of applications using the Scrum (Agile) Methodology.

●Experience with Scaled Agile Framework (SAFe).

●Involved in testing of services using SOAP/REST services using SOAP UI, SmartBear test complete, Groovy Script, LoadNinja.

●Performed data driven testing by using JDBC and Groovy script as a data source in SOAP UI and configured SQL queries to fetch data from the Oracle database.

●Performed Various kinds of web security testing methods like Password Cracking, URL Manipulation Through HTTP GET Methods, SQL Injection, Cross-Site Scripting (XSS).

●Designed, developed, and executed automated tests using Selenium Web Driver.

●Performed Cross browser compatibility testing on Chrome, Firefox, IE browsers using TestNG Unit Testing Framework by adding different annotations.

●Written all manual & Automation regression test scenarios feature files & Step Definitions using Cucumber/Gherkin.

●Involved in Regression Testing using Selenium and creation of Automation Scripts in Java using REST Assured JsonPath and XmlPath.

●Application development using Java which include JDBC, JSON, Web Services (SOAP and RESTFUL).

●Handled special mouse events and selected the options from the drop-down menu using Selenium Actions builder, mouse hover and synchronization.

●Utilized Apache POI jar file to read test data from the excel spreadsheets and load them into required test cases.

●Performed Parallel execution of test scripts on multiple devices with different OS versions.

●Automating the scheduling of Jenkins jobs wherever needed for each Checkpoint.

●Performed Functional Testing, Integration Testing, System Testing, Positive Testing, Negative Testing, GUI Testing, UAT Testing.

●Collaborated effectively with business and onsite counterparts to ensure project deliverables remained on track and aligned with business goals and expectations.

●Coordination with Business and developers regarding the project updates and status and Reporting.

●Developed and executed an overall test strategy to support the deployment of the solution.

●Developed and maintained project specific testing processes, procedures, and metrics.

●Developed, executed and managed test plans and schedules for each test phase, including configuration, unit testing, functional testing, integration testing, parallel testing, and user acceptance testing.

●Develop estimates for each testing phase.

●Lead preparation of business scenarios and required test scripts, including identification of needed master and transactional data to execute end-to-end testing

●Lead test team in execution of all test phases.

●Leveraging automation for business by replacing manual effort with automated solutions.

●Work with the Offshore team as per defined test plan document to make sure the project is delivered within

●Schedule, for the defined scope and meeting defined quality standards.

●Involved in resolving issues by debugging the application through logs, stack traces and test results.

●Raised defects and performed tracking using JIRA and reported to developers and test manager.

●Expertise in grouping of test suites, test cases and test methods for regression and functional testing using TestNG Annotations like Groups, Parameter, Data Provider and T sags.

●Involved in the TestNG framework Automated test suites using Jenkins in the background.

●Performed GUI and functional testing for different modules of application.

●Performed TDD/Data-Driven Testing by using JDBC as a data source in SOAP UI and configured SQL Queries to fetch data from the Oracle Database.

●Performed testing on Web Services using WSDL and SOAPUI to check the communication between different services.

●Performed testing using Selenium/Selenium Grid, Junit, TestNG, Mocha, Jasmine, CI/CD, GitHub tools.

●Maintained and executed Maven build files for running automated tests by adding dependencies.

●Performed and executed test suite automation scripts using Continuous Integration tool Jenkins.

●Analytical abilities, Strong Technical Skills worked in a multiple / diverse stakeholders’ environment, People coordination.

●Worked on test execution, test status reporting.

●Experience in creation of Test cases from requirements specification document

●Experience working in an Agile/Scrum development process in a distributed environment.

●Assisted business users to perform UAT Participate in technical and functional specifications reviews Maintained record of test discrepancies, using designated QA tools.

●Provided feedback of test results to development staff for resolution Provide testing status to appropriate project management.

●Lead and develop functional, system, regression, load, integration, and performance test scenarios

●Collaborated with development leads and business analysts to design and create test data required to drive test scenarios.

●Run test execution for assigned projects, which includes monitoring of the test execution progress, Defect resolution, issue management.

●Assessed risks to quality based on results of verification and validation and making appropriate recommendations.

●Defined and lead process improvements that will improve overall efficiency and software quality

●Played a strategic role in the overall design and implementation of the quality assurance program.

●Maintained the overall quality of Project Deliverables and oversee all stages of testing Lead the development of overall test strategy, test environment design, and test data

●Oversee integration, functional, system, regression, load, integration, performance, and UAT test scenarios.

●Incorporate industry quality assurance testing standards, best practices, and tools into companies’ environment.

●Provided leadership in the selection and hiring, training, mentoring, project/account performance evaluations of QA team members

●Implemented quality processes in support of the development and production change management process.

●Manage a full-cycle process for recording test discrepancies and communicating those findings to the appropriate sources.

●Worked on the Requirements Traceability Matrix.

●Verified the integration of various components in the application and executed end-to-end testing.

●Reported daily status of data creation and sent weekly status reports.

●Performed Back-end testing to ensure that the user data was updated in the database using SQL.

●Attended Bug Meetings and meetings with the QA Leads, Managers and Developers for query resolution.

●Designed and executed test cases for new modules of the Web-based applications.

●Strong knowledge of FIX Protocol, ability to read FIX messages by extracting FIX Logs using Linux Terminal and analyzing different tag and values combinations.

Environment: Selenium Web Driver, RC Web Driver, Cucumber, Git, GitHub, IntelliJ, Java, Eclipse, Maven, TestNG, JIRA, Oracle, SQL, Html, MS Excel, Restful API, SOAP UI, Jenkins, POM, X path, Firebug,

Credit Suisse, NYC, NY Feb 2015- Jun 2017

Sr. QA Analyst

Credit Suisse Group AG is a Swiss multinational investment bank and financial services company founded and based in Switzerland. Headquartered in Zürich, it maintains offices in all major financial centers around the world.

Project: Develop an application software to generate reports of performance on Asset Projections, stock option models, Portfolio Rebalancing, Investment Holdings, Liquidity needs and future goals. These reports support Wealth Management groups to provide valuable advisory services to clients. The project is called Fixed Income Performance Attribution System (FIPA).

Responsibilities:

●Worked on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings and worked on Iterations (Sprints) part of releases.

●Involved in building Automation framework using Selenium webdriver, Java, TestNG, Data driven frameworks, Maven build tool and Eclipse IDE for web-based application.

●Used Apache POI to read data from Excel sheet for data driven testing.

●Used Page Object Model (POM) and created object repository in POM using Page Factory, and Maven build, a build tool.

●Perform Regression testing on new builds and every modification in the application using Selenium WebDriver.

●Also performed end-to-end, Graphic User Interface GUI, and User Acceptance testing (UAT) before the build is released.

●Used Selenium Grid for testing different platforms and browsers in parallel (Cross Browser Testing).

●Implemented Cucumber BDD (Behavior Data Driven development) framework and automating BDD scenarios in Eclipse using Java.

●Involved in functional Testing of RESTful API services using Postman for manual testing and Automation with java and TestNG for Testing both xml and Json formats and different status codes with different requests like GET, POST, DELETE, PUT etc.

●Responsible for developing the scripts to support Jenkins (CI/CD) of the scripts with the build server.

●Validating the business transformations by writing complex SQL queries like Inner/Outer/Self joins, Stored Procedures, Views, Functions, Triggers Using Oracle and SQL server.

●Identifying, analyzing, and documenting all the bugs observed during testing and creating a ticket in the Jira.

Environment: QTP, Quality Center, SOAP UI, Oracle 11g, PL/SQL, Windows7, TOAD, CITRIX, SharePoint, QTP, VB Script.

Client: DaVita Healthcare Partners, Inc Jun 2013 –Jan 2015

QA Analyst

Responsibilities:

●Review business requirement documents and analyze the business requirements.

●Experienced in writing Test Plans and Test Cases for automated testing procedures using Java, Junit and selenium.

●Worked with both Traditional (waterfall) approach as well as Parallel project styles.

●Responsible for entering bugs into an automated bug management system and performing regression tests after the bugs were fixed.

●Performed End-to-End testing, Ad-Hoc testing, Integration testing and User Acceptance Testing.

●Involved in Web services Automation Testing using SOAP UI.

●Maintained detailed test logs and report test results in Test Director.

●Participated in test plans and test cases review meetings.

●Worked closely with business experts and developers to perform my duties.

●Responsible for Backend testing by executing SQL statements.

●Interacted with developers for status of the bugs and re-tested the fixed Bugs

●Analyzed the defects and categorized them based on severity

●Problem reporting and tracking using Test Director (Quality Center).

●Close interaction with members of the development team

●Experience in implementing Automation using Selenium (RC/IDE) using TestNG.

●Developed Java based library to read test data from XML & Properties files using Junit and Selenium.

●Created and executed test scripts in the Quality Center based on requirements.

●Participate in the overall coordination of system requirements; test planning, test execution and defect reporting to meet business requirements/specifications for significant projects.

●Created Selenium Test cases with Junit framework.

●Used Quality Center for bug tracking, issue tracking and Project management.

●Developing SQL query scripts to check the database automatically and checking the data integrity in accordance with business standards of the company.

Environment: Windows XP, UNIX, Selenium, Oracle 10g, Quality Center 9.2.

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