Jada Dixon

Licensed Real Estate Agent

Chino, CA 91710

adtfq0@r.postjobfree.com

+1-909-***-****

Authorized to work in the US for any employer

Work Experience

Secretary/Clerical

Pinpoint Electronics - Ontario, CA

January 2017 to April 2019

• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.

• Took accurate messages for staff and management to facilitate open and speedy communication.

• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

• Initiate, organize, and maintain a variety of files, documents and records. Debt Collector/Customer Service

US Payment Center - Upland, CA

May 2016 to November 2017

• Routinely contacted account holders with balances over 5 days past due to resolve delinquencies.

• Reviewed accounts to determine payment plan compliance.

• Managed manual and automatically dialed outbound calls in call center environment.

• Remained calm, stayed professional and provided exceptional service on all calls, even when interacting with difficult individuals.

• Located debtors by utilizing skip tracking and other strategies.

• Secured payments by following up with customers which disregarded promise to pay. Sales Lead

bath & bodyworks - Montclair, CA

September 2014 to March 2016

• Deliver top customer service

• Maintain Cashier efficiency

• Addressed and resolved customer product complaints empathetically and professionally

• Maintained records related to sales

• Floor coverage

• Helped customers with questions, problems and complaints in person and via telephone.

• Inventory

• Counted out cash drawers and balanced totals

• Completed store opening and closing procedures

• Trained and mentored new employees

• Opened inventory boxes and restocked shelves

• Developed positive customer relationships through friendly greeting and excellent service

• Verified that all customers received receipts for purchases Student/Volunteer

Marinello Schools of Beauty - Ontario, CA

March 2013 to August 2014

• Organized company files and creating support system to decrease workload and increase productivity of account managers

• Maintained friendly and professional customer interactions

• Answer a high volume of phone calls and email inquiries

• Located missing file materials

• Created benefit-oriented sales presentations

• Upheld confidentiality of all information

Education

Student in Notary

First Tuesday - Riverside, CA

September 2022 to Present

High school or equivalent in Real Estate

First Tuesday - Riverside, CA

November 2020 to Present

Skills

• Clerical Experience

• Presentation Skills

• Bookkeeping

• Data Entry

• Typing

• Microsoft Office

• Sales

• English

• Communication skills

• Customer service

• Microsoft Outlook

• 10 key typing (10+ years)

• Computer skills

Awards

Associate Spotlight

November 2019

Recognized as most hard working, dedicated and friendly associate on staff. Certifications and Licenses

Driver's License

Real Estate License

September 2022 to Present

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