Regina Alarid
Team Lead
San Antonio, TX
******.********@*****.***
Front end team lead
Walmart
Worked in bookkeeping opened the front end over seen anyone who used a register.
CCR for Maximus
Inbound calls, problem solving and answering questions for 211
Authorized to work in the US for any employer
Willing to relocate to: San Antonio, TX
Work Experience
Team Lead
Tractor Supply Company - Bennett, CO
March 2018 to July 2018
At Tractor Supply I had several responsibilities as a team lead. Help show customers and make situations right. Start freight unloading, inventory, stock make sure to set money for open and close audit.Make bank drops and change for store. Keep employees lunchs and breaks on time fill in when staff was ill.
custumer service Data entry Dispatch
Grayline - Denver, CO
July 2017 to February 2018
Costumer service scheduling drivers for next day along with rerouting them to different locations. Data enrtry for drivers logs answered phones to enter tour trips. Help enter in customers trips for tour. Farm out bus's if we did not have enough drivers
Front End Supervisor
King Soopers - Lakewood, CO
August 2014 to May 2017
At KIng Soopers I was able to learn the customer service desk. Western Union money orders along wth Money orders. Doing online bill paying. After 3 months time I went to checking grocerice and learning more about stocking. Going into Front end supervisor it was my responsibility to schedule lunch's and breaks as fedraly mandated. Book keeping feeling tills with money cash equal or short. Filling in when needed in each roll of the store. Making sure the customers leave happy in a timely manner
Education
High school or equivalent
Skills
Drivers (Less than 1 year), BOOK KEEPING (2 years), DATA ENTRY (Less than 1 year), CUSTOMER SERVICE (8 years), SCHEDULING (2 years), Team Lead, Shift Supervisor, Key Holder, Shift Lead
Certifications/Licenses
Additional Information
Skills I have worked in many enviorments high volume customer service. data entry book keeping along with scheduling for staff and drivers I am self motivated but also work well as a team, and independant self motivated. Never mind learning different tasks and completing on time