Office Specialist Data Analyst

JACKIE MCKELVIN

**** * ***** ****** *** Littleton, CO 80123 (W) 720-***-**** **************@***.***

OBJECTIVE: To obtain a position in management and leadership to advance my strengths and abilities.

MANAGER / SPEAKER / AUTHOR / TRAINER / LEADER / BUSINESS DEVELOPEMNT

Computer Science Bachelor’s Degree (CCU) ~ Microsoft Master’s Certification in all Microsoft Office Applications (Excel, Word, Access, PowerPoint,) ~Team Player/Leader ~ Effective Communicator, Trainer, Leader ~ Public Speaker ~ Financial Manager ~ Database Development ~ Data Analysis / Application Software Instructor ~ Proficient in other software products such as Publisher, Photoshop

Conference speaker for women’s groups and women’s retreats

Effective leader / speaker / trainer with a caring, friendly, and warm personality

Developed and implemented a much more profitable system of automation for preserving essential data

Provided excellent leadership while enhancing an empowering atmosphere for all those participating in the program

Prepared presentations with professional delivery of reports, documents, spreadsheets

Effective and persuasive communicator with expertise in team building between various employees and teams. Possess valuable leadership abilities in problem solving and mentoring and organization of team meetings and special events.

Successful proficiencies in computer applications with emphasis on organizational skills and efficient time management in time pressure environments

Possess vision and high energy for where I am employed.

EXPERIENCE

Business Development/Data Analysis– 10 Years

Grew current real estate company sales production from 0 to 4 million in sales.

Team Leader of Keller Williams Realty Success. Currently lead an office of 200+ agents, including a leadership staff of up to 4 employees. This includes running the office, leading/coaching/training of agents, hiring/firing/training of leadership staff. My responsibilities are to drive growth of the office, both in agent count and agent productivity, and to drive the profitability of the company itself.

Through strong data analysis and strong leadership skills, I have brought the company from a near bankrupt status to all-time records in agent count, agent productivity, and office productivity and profitability. Currently we are at a 97% growth in office profit, 25% growth in agent count, 20% growth in agent productivity.

Because of my strong leadership skills and my advanced data analysis strengths, I have led this office in the right direction. Also because of my efforts, the fruits of my efforts will be felt for years to come. In addition, my advanced certifications in all the Microsoft Office (Excel, Word, PowerPoint, Access, and Publisher) as well as my graphic and design skills, (Adobe included) has served this office towards the growth we have experienced.

Successfully developed and implemented a new online database which more efficiently tracked vital information. Implemented a new program which added 15% more profit for the company within 6 months.

Performed Administrative tasks utilizing Microsoft Office applications. Efficiently Learned and trained other staff personnel in these applications. Tracked and purchased all office supplies.

Developed and implemented team strategies and performance measurements. Led staff personnel in evaluation and improvement of business processes.

Developed and implemented IT financial tracking system and record keeping strategies. Managed both financial and client - sensitive data. Confidentially handled all personnel matters with professionalism.

Established all the business requirements and business rules. Provided leadership in thorough analysis of business processes and industry requirements. Extensively evaluated the end-user needs and perspective. Built extensive data flow reporting diagrams. Utilized Software Development Life Cycle for the projects as well as other methodologies.

Evaluated prior computer hardware and network capacities to assess the effect that the new implementations will provide. Identified applicable technical possibilities for improvement in business processes. Planned and developed an effective and complicated Information System for local businesses and organizations to improve current and future business efficiencies.

Utilized extensive testing of new system to ensure data accuracy and integrity. Performed additional steps to improve the data integrity as the needs arose.

Provided implementation and training. Provided quality assurance by assisting in the development of the technical support manual for IS. Effectively problem-solved issues that arose.

Technology Instructor – 4 Years

Pioneered a new Microsoft certification program (Microsoft Office Specialist) for high school students. Assisted over 100 students to successfully receive Microsoft Office Specialist certification from my training and the implementation of the program. Provided additional courses and expanded technology program by utilizing organizational strengths. Partnership with district and staff personnel was utilized.

Effectively implemented problem-solving strategies within the LAN. Analyzed technology needs and partnered with staff personnel to implement suggested improvements to the current program.

Planned and implemented In-Service training for fellow staff members using application software. Applied problem-solving strategies in relationships with co-workers. Enhanced team-building atmosphere and relationship development. Developed and implemented school-wide character-building program.

Public Speaker/Leader/Conference Trainer – 28 Years

Co-Authored parenting and marriage curriculum and seminar material.

Help to start 501(C)3 non-profit organization, Generational Impact Ministries.

Effectively spoke with compassion publicly to audiences varying from 15-2500.

Led and empowered team members to increase personal growth.

Expressed exceptional communication skills to national and international audience. Effectively taught Biblically Based adult classes in relationship building strategies and marriage and family issues. Invited by the Fijian Government to assist and enhance their marriage and family relationships.

Provided leadership in organization building and planning.

Worked in church lay ministries including adult and children education.

Authored book, “Your Intrinsic Value.”

ACHIEVEMENTS

College Graduate with Honors BS Degree in Computer Information Systems Management (4.0 GPA)

Distinguished Alumni of the Year Awarded this distinguished award in 2018 by Colorado Christian University

Entrepreneur of the Year Nomination 1997 Nomination by the Denver Chamber of Commerce

Regional Finalist Microsoft 2004 National Academic Contest

CAREER SUMMARY

Realtor / Team Leader CEO Keller Williams Realty Success, LLC (2015 – Present)

Director/Business Development Baron Education, Golden, CO (2010- 2014)

Entrepreneur/Regional Vice President Arbonne, Int’l (2006-2008)

Technology Jr High HS Teacher Jefferson County Public Schools, Jefferson County, CO (2000-2006)

IT Developer/ Data Analyst Consultant Local organizations/businesses, Denver, CO (2004 -2014)

Financial/Office Manager Rocky Mountain Bible College, Denver, CO (1997-2000)

Trainer/Public Speaker CFM and Generational Impact Ministries, Denver, CO (1990 – Present)

EDUCATION

Colorado Christian University Bachelor of Science: Computer Information Systems Management

Western Bible College Associates of Arts: Biblical Education

Microsoft Certification Center Microsoft Office Specialist (MOS) Master’s Certificate in all Office Applications

REFERENCES

Dr Bill Boid Former President, Western Bible College 713-***-****

Brian Smith Owner / Investor, Keller Williams 303-***-****

Joey Rhoads Pastor, Community Baptist Church 303-***-****

David Umphress CEO, The Umphress Group 303-***-****

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