Receptionist/Administration
Resume:
BROOKE SANDERS
Houston, Texas *****
Cell phone: 832-***-**** Email: *********@*****.***
SPECIAL SKILLS: Fully Bilingual - English and Spanish
EMPLOYMENT
**/**** – Present CFISD-HANCOCK ELEMENTARY - LIFE SKILLS PARAPROFESSIONAL
Provide special education students with learning activities and experiences designed to help them fulfill their potential for intellectual, emotional, physical and social growth.
Assisted teacher in curriculum development and modification
1/2020 – 11/2021 CFISD-HANCOCK ELEMENTARY - RESOURCE PARAPROFESSIONAL/SPED
Reinforcing teacher’s lessons by reviewing material one-on-one and in small group of students with special needs
Behavioral management during lessons
Assisted with the front desk duties when needed such as phone coverage, in person visitors and security camera supervision.
5/2017 – 10/2019 CAREGIVER - CAREGIVER TO MY MOTHER WHO WAS TERMINALLY ILL
3/2017 – 5/2017 LPC PERSONNEL(Temporary)- BILINGUAL RECEPTIONIST FOR DERMATOLOGIST OFFICE
Greeted all patients and answered all incoming calls in Spanish and English
Made all appointments for Doctor, Nurse Practitioner and Nurses
Prepared files for next day appointments
Prepared new patient files
5/2016 – 3/2017 THE MENARD FINANCIAL GROUP - OFFICE MANAGER / CLIENT SERVICES CORDINATOR
Liaison between Agents/Advisors and clients via phone and in person.
Heavy phone coverage
Ordered office supplies, maintenance requests, processed new employees, and managed calendars
Processed all paperwork for all account openings, transfers, and updates to accounts.
Constant communication with NY LIFE Insurance and NY LIFE Securities and process requests from our mutual clients
Processed insurance policies and prepare them for delivery
Made all travel arrangements and prepared presentations for meetings
4/2012 – 9/2014 STREETTALK ADVISORS, L.L.C. / STA WEALTH MANAGEMENT - FRONT OFFICE MANAGER / FIRST IMPRESSIONS SPECIALIST
Responsible for heavy incoming and outgoing phone calls
Managed multiple executive calendars
Responsible for all communication with potential clients.
Scheduled all meetings, conference calls, seminars and lunches
Made all travel arrangements
Ordered and maintained all office supplies,
Translated English/Spanish
Personally Assisted the Company President on a daily basis
1/2009 – 3/2011 GLOBAL FINANCIAL SERVICES, LLC. - OPERATIONS DEPT/ASSISTANT TO CFO AND CCO
Assisted with the settlement of trade transactions
Tracked all office incoming and outgoing wire transfers
Monitored and logged all incoming and outgoing monies for the firm’s house accounts
Accounts payables and receivables
Managed all vendor relationships for the office manager
1/2006 – 1/2009 GLOBAL FINANCIAL SERVICES, LLC. - SALES ASSISTANT / SPECIAL PROJECTS
Managed the relationships between the client’s American Express and Visa credit cards offered to clients
Processed all wire transfers and monitored progress.
Created reports for clients on a monthly basis
Daily phone interaction with clients in English and in Spanish
1/2005 – 1/2006 STANFORD FINANCIAL GROUP – CLIENT SERVICE ASSOCIATE
Extensive phone interaction with clients
Prepared financial presentations for Financial Advisors
Made travel arrangements and created expense reports
Managed daily trade confirmations and wire transfers
1/2004 – 12/2004 SPEARHEAD STRATEGIES LLP- COMPANY WAS DISSOLVED END 2004
OFFICE MANAGER/ EXCECUTIVE ASSISTANT / TRANSLATOR
Secretarial/and Office Management duties for Partners
Interacted with domestic and International clients
Data Entry, phone coverage, prepared presentations and travel arrangements
Traveled as Translator: English/Spanish
Previous Roles – Other administrative assistant roles including UBS International and Resource Staffing
COMPUTER SKILLS: Proficient in Microsoft Word, Word Perfect, MS Outlook, Excel, Power Point, Peachtree, QuickBooks, Concur Central, Data Entry, Salesforce, various types of switchboards, Smart sheet and Smart Sheet Calls.
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