Customer Service Associate
Resume:
QUANEISHA EZELL
**************@*****.***
OBJECTIVE
Skilled Professional with an intriguing ability to adapt to sudden and systematical changes; in and out of the workplace. Having Medical Assistance experience and exemplifying Servant Leadership while focusing on productive personal and work performance enhancements and developing work ethics that are Forward Driven is primary for my success.
EXPERIENCE
02/2021-Current Customer Service Associate, Walgreens- Registers customer purchases on assigned cash registers, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory and maintains records. Give detailed explanations of services or products.
01/2021-08/2021- Front Office Receptionist, CareConnect Convenient Care- I had the experience of greeting visitors, helping them navigate through the office, answering and forwarding calls, notifying company personnel of visitor arrivals. My duties included maintaining calendars, sorting the mail, making copies, having the ability to multitask, entering data into a Microsoft network, using my social skills, and resistance to stress.
11/2019-01/2021- Patient Care Assistant, Always Caring ReScare Home-care - Providing servant leadership skills while assisting patients within their home environments. Assisting with difficult tasks, home cleaning and meal preparation. Ensuring that my actions are aligned with the company code of ethics and compliancy standards. Managing time management in a diligent fashion to ensure that all tasks are carried out and completed in fashionable time frames. Maintained effective levels of field knowledge to remain abreast with procedures, in the event they are needed.
05/2019-11/2019 Caregiver, Legacy Village of Tifton Effectively assisting patients with daily living exercises to the ensure they are taken care of in an efficient manner. Acting and conducting job duties in a manner that is conducive to the standards preset by company and the general health of the patients. Carried out cleaning duties throughout facility to promote standard healthy safety practices. Presented patrons with concierge customer service skills, focus
EDUCATION
Associate’s Degree Southern Regional Technical College December 2021
High School Diploma Turner County High School May 2018
HIGHLIGHTS
Risk Assessment CPR Certified Medical Terminology Knowledge Interpersonal Skills In-Home Health Care Fluency Team Leadership Experience Time Management Skills Independently Driven Work Ethic 2+ years of Customer Service Microsoft Office Fluency Organizational Skills Monetary Instrument Handling Fluency Problem Solving Hands-On Experience Inventory Checklist Experience Conflict Resolution Fluency Rotating Shift Experience
REFERENCES AVAILABLE UPON REQUEST
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