Living Attendant Customer Service

MESERET AYALEW

**** ***** *** *** **.

Calgary AB T3G 0A4

Tel:587-***-**** Email:*************@*****.***

OBJECTIVE

To obtain a Heath Care Aide Position that will allow me to provide care with the valuable skills

Ihave obtained.

EDUCATION

May 2012 Oct 2012 Government of Alberta Health Care Aide Certificate

Robertson College Calgary, AB

July 2012 Standard First Aid CPR/AED Level C

Canadian Red Cross, Calgary, AB

August 2010 - Nov 2010 at Independent Living Resource Centre, Winnipeg MB

Independent Living Attendant Certificate

July 1999 Grade 12 diploma Ethiopia

SKILLS

¢ Highly organized, detail-oriented, follows schedules and meets deadlines.

¢ — Self-motivated, takes initiative, learns and adapts quickly.

* Demonstrates ability to work team and also independently.

¢ — Excellent communication, interpersonal and client services skills.

* Excellent Listening Skills -Composed, respectful, and empathetic.

EXPERIENCE

August 2012-October-2012

Health Care Aide- Practicum at Bowcrest Care Center Calgary AB

* Cared for 5 Residents and assisted with 6 others

* Provided personal Care and support to diverse client population

* Safe use of mechanical, sit to stand lifts and transfer belt

¢ Provided Catheter care

* Provided companionship and conversation

* Charting recording and reporting (POC)

© Provided care up elderly including those with Alzheimer, Dementia physical/emotional

disabilities.

Customer Service/Cashier

* Welcomed customers providing information on products, menu

Ensures customers satisfaction by resolving problems and special requests

* Used cash register

* Received new material and put it in stock shelves

Checked and verified that material in stock was available and in good condition

Employment History

© Customer service Starbucks Coffee Company Calgary AB March-2011-to date

* Customer service The Bay Downtown Calgary Nov- 2011 - 2012

¢ Child Care assistant. Winnipeg. MB January-2010-Feb2011

e — Janitor Acting Supervisor, Winnipeg MB May -2009- 2011

References:

To be provided on request

Contact this candidate