Security Officer Customer Service
Resume:
Ananias Rick Reese
North Bergen NEW JERSEY 07047
***********@*****.***
Skills:
Proficient in the use of various software packages including Microsoft Office: Word, Excel, PowerPoint and Outlook; types 45 WPM, Itrak.
Demonstrated ability to work effectively with clients; organized and efficient.
Exercise initiative, achievement and independent judgment.
Enjoy working with people; dependable - can work with or without supervision.
Professonal Experience:
Contemporary Services Corporation
Security Officer New York, New York 2014-Present
Provide security and Assistance to the employees of the U.S. Open, Customer Service for customers of NFL Football, NCAA College Basketball & Football, Concerts in the Metropolitan Area.
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Doyle Security Services
Security Officer New York, New York 2017-2019
Provided security at the London Hotel. Writing reports using Itrak, observing camera/video survellience, helping guests open their suites if locked out, opening guests safes, customer service, checking floors, suites and the overall safety of the hotel.
U.S. Security Services
Security Officer New York, New York 2014-2017
Provided Security at the Sony Building. Meeting & greeting customers, employees and the public. Survellience inside and outside of the building, including the Arcade.
Supervisor at the Adidas store, afternoon shift. Duties included camera/video survellience, helping customers and staff.
Heightened Security
Security Officer New York, New York 2015-2017
Provide Security at Cipriani's three locations in Manhattan. These were special events for the United Nations, Movie & Television awards.
Red Payments New York, NY
Credit Card Processing 06/2013 to 2015
Checked to ensure that appropriate changes were made to resolve customers' problems.
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Contacted customers in order to respond to inquiries and to notify them of claim investigation results and any planned adjustments.
Julie Menin New York, NY
Canvaser 08/2013 to Nov. 2013
contacted potential voters on the street and offered information on political candidates
Polled potential voters on their thoughts and advised as to current politicians stances and views
Maintained daily logs of those contacted and acquired data for mailing information
PJP Health Agency New York, NY
Sales Representative 09/2012 to 06/2013
Monitored customer preferences to determine focus of sales efforts
Contacted potential clients and offered information on services and packages available
Maintained daily logs of client contact and correspondence.
Met required sales quotas
Fullbright & Jaworski New York, NY
Paralegal 2009 to 2011
Prepared an assortment of legal documentation for cases and court
Assisted Legal Counsels with special projects and immediate requests
Worked efficiently in a fast paced environment
Education:
Long Island University Brooklyn, NY
Bachelor of Arts in Journalism 2007
Kingsborough Community College New York, NY
Paralegal Certification 2005
New York Community College Brooklyn, NY
Associate of Applied Science in Liberal Arts 1977
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