JOEL KAGHAMI

**** ****** ** *********, ** V*L *N* Canada

Tel: 1-819-***-****

Email: adtfdg@r.postjobfree.com

https://www.linkedin.com/in/joel-kaghami-b9336ba3/ CAREER OBJECTIVE:

To obtain a challenging and rewarding position with an organization which recognizes my true potential and provides me sufficient avenues for professional growth through nurturing my technical skills and competencies.

SUMMARY OF SKILLS

• Bilingual – speak, read and write English and French.

• Great Team Player.

• Passionate, diligent and focused Engineer with 5+ years of cumulative experience as a Network Engineer / System administrator / Infrastructure / Desktop Support Engineer

• Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows XP 7 Windows 10 and

• The willingness to learn and effectively apply new technologies.

• Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others.

• Extensive exposure to a comprehensive range of team activities, thrive on working in challenging environment.

• Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely.

• Excellent client management skills innate ability to build strong, lasting and mutually beneficial relationships.

• Advanced Knowledge on Microsoft Office, 2007, 2010, 2013 2016 and office 2019). TECHNICAL SKILLS

Networking (Hardware and Software).

• Network processing, centralized and distributive network connection

• Installing, configuring and administering network technologies.

• Ample knowledge in Windows Server 2012,16\ Ubuntu Desktop\ Windows 7\ Windows 10 \

• Active directory management, NTFS security, disk quota management.

• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP, SMB).

• Well understanding of Bridging and switching concepts and LAN technologies

• IP addressing and subnetting, Routing concepts

• Sound knowledge of routing protocols - RIP V1/V2, OSPF, EIGRP and BGP.

• Switches: Configuration & VLAN setup on Cisco 1900, 2950, 2960, SG300 Switches.

• Routers: WAN, PPP Configuration & monitoring of Cisco c2500, c2600, c3850, c3945.

• VLAN: configuration, switching ISL, dot1q trunking.

• Back-up and restore of all critical resources including router & switches IOS, Outlook, DHCP, DNS Servers, Veem Replicator, NAS Server.

• Mobile devices, iOS iPhone, BlackBerry, Android and Windows Phone 10.

• Functioning knowledge of WAN solution, protocol HDLC, PPP, FrameRelay.

• well working acquaintance in Linux environment like Ubuntu Desktop.

• Working knowledge of, DHCP Server, DNS Server, Proxy Server on windows

• Operate FTP, SMB, Telnet and SSH.

• Security administration port security on switch and IP security on Router via Access list.

• Familiar with web technology HTML, CSS, WYSIWYG Website Creating Software.

• Setting up Secure NFS Servers with multiple Clients for File and Disk sharing.

• Configuring NIS Servers for Centralized and secure Password and Login Management

• Recover of root password, securing terminals

• Virtualization with Hyper-V, VirtualBox and VMWare Workstation. Hardware and Software

• Computer assembling disassembly and maintenance (IBM, HP Dell and Lenovo etc..).

• Network Cabling and Architecture.

• Troubleshooting hardware and software problems.

• Installing and configuring the peripherals, components and drivers.

• Installing software and application to user standards.

• Installing GeoVision digital and IP Camera system. PROFESSIONAL WORK HISTORY

NATURE’S TOUCH Frozen (Montreal, QC)

FEB 2016 – May 2020

System and Network Administrator /Desktop supports Engineer Job responsibilities

• Laying down the network design for the premises and recommending the required equipment.

• Coordinating with vendors for the procurement of goods and INTERNET linkage. Ensuring the 24 X 7 connectivity of head office with off-site locations through VPN (Barracuda SSL VPN).

• Getting the issues solved in a timely manner.

• Visualization, VMWare Vcenter and Hyper-V server Management.

• Securing the mail servers, application servers and nodes from any security threats by installing firewalls and other security suites.

• Getting desktop PCs assembled and Operating systems & other applications installed.

• Deploying, maintaining and troubleshooting mail servers, application servers, DHCP servers and modems. (Google G Suite email domain Controller, Microsoft Exchange Mail Server)

• DNS, DHCP, Active Directory, TCP/IP, WAN, WLAN, LAN, Voice-IP, PPP,

• Video Conference Deployment (Bluejeans Conferencing Huddle and Skype for Business)

• Deploying security Solutions like Anti-Virus (Symantec Endpoint Protection, Kaspersky Security center)

• Ensuring proper working of all the equipment.

• Producing reports network productivity, plans and issues for higher management.

• Managing system administration, networking and hardware management & maintenance in the organization.

• Install, Update and Patch Windows Operating Systems.

• Migration from Windows 7 to Windows 10.

• Installation and support of Microsoft Office 2013 and 2016, including Microsoft Outlook.

• I was accountable for providing real time support to user computers

• I had resolved all major issue of client sides like login error, printing dilemma, and internet connectivity problems.

• I handle all critical network resource and Devices including Cisco 2950, Cisco 2500 WIFI controller, 2960 Switches & Cisco 2500, 2600, c3850, 3945 routers.

• Server management, controlling access from users to company’s critical resources. NEXTTEL TELECOM (Yaoundé’, CM)

September/2013 – August/2015

Network Administrator/System Networking and Telecommunication/Technical Supporter

• Hardware Installation of Telecom equipment (Digital Phone, IP Phone, Switches and routers).

• Installing antennas on roof top for communication with satellites. Interconnecting installed hardware as per standard and protocol.

• Software Installation and OS upgrade and updating.

• IP Configuring servers, switches and routers (CLI configuration of communication devices) HP, Juniper and Cisco Routers and Switches.

• Responsible for the installation of Operating System, application software, assembling & General fault finding of software, & hardware.

• Responsible for Troubleshooting & installation of computer Peripherals, hardware

• Install, Update and Patch Windows OS.

• Deploying security Solutions like Anti-Virus (Norton Security, Kaspersky center, Avast, McAfee and Trend Micro)

• Migration from Windows XP to Windows 7.

• Installation of Microsoft Office 2007 and 2010.

EDUCATION

2016

2015

2014

2013

2011

Cisco Certified Network Professional (CCNP)

AFI Expertise Training Centre in Montreal, Québec, Canada System Networking and Technical Support

Montreal College of Information Technology, Montreal, QC Canada Bachelor Degree in Computer Science Information Technology University of Yaoundé 1, Yaoundé, CM

Cisco Certified Network associate (CCNA)

ASC Training Center, Yaoundé, CM

Diploma in Computer Maintenance and Networking

CITEC Yaoundé, CM

References available on request.

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