Assistant Manager General
Resume:
TIMOTHY C. LOWE
Barrington, IL 60010
*********@*******.***
EXPERIENCE
Potbelly Sandwich Shops July 2022-present
General Manager
Willow Festival
Northbrook IL
Hofbrauhaus Chicago September 2015 – August 2016
Restaurant Manager
2015 Sales $9.4 Million
Responsible for all Wine and Liquor purchases, Inventory and COGS
Responsible for Food Runners and Bussers Schedules
Responsible for all FOH paper and dry goods.
Responsible for all NA purchases, Pepsi, etc.
Work closely with Event Manger for special events and planning.
Work closely with Expo on food line on busy occasions.
Tropical Smoothie Café of Arlington Heights February 2011 – August 2017
Owner Operator
Small business owner responsible for managing restaurant operations including hiring, training and supervising employees, managing inventory controls, maintaining corporate books and financials, planning and implementing catering for special events and ensuring compliance with brand standards and Illinois food safety requirements.
Manage weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food and beverage items and small wares.
Monitor quality and quantity control of all food and beverage items, reducing food expenses by 2% while increasing revenue by 18.5% in the fourth year of operations.
Work closely with local schools and businesses to build community relations, while realizing 3-4% increase in monthly catering sales.
Sbarro Italian Eatery March 2010 - July 2011
General Manager
Annual Sales Volume: $750,000
Responsible for supervising, managing and developing restaurant employees regarding various aspects of the restaurant, including the front of the house and back of the house responsibilities and expectations, resulting in increased productivity levels and employee satisfaction.
Prepared and tracked sales budgets, consistently meeting a weekly sales volume of $14,500.
Monitored quality and quantity control of all food and beverage items, reducing food expenses while increasing revenue 4% annually.
Created and maintained weekly schedule to achieve staffing requirements while also maintaining labor costs.
Oversaw employee relations encompassing staff recruitment, training and performance evaluation.
Oversaw the quality of recipes, service standards and sanitation practices.
Achieved 97% on annual Health Department Inspection.
Chipotle Mexican Grill February 2009 - March 2010* Service Manager
Annual Sales Volume: $1.8 Million
Promoted from Kitchen Manger to Service Manager in May 2009 (3 months).
Assigned responsibility of being a Development Partner which entails the mentoring and development of new and existing crew members, including daily shoulder to shoulder training to achieve weekly progress.
Responsible for nightly and bi-weekly inventories.
*From 1993-2009, I was employed as a National Commercial Underwriter with multiple Title Insurance underwriters including Land America Financial Group, Stewart Title Guaranty Company, Chicago Title Insurance Company and First American Title Insurance Company.
Reuben E. Lee’s Seafood and Steaks (Newport Beach, California) January 1986 – April 1993
General Manager
Annual Sales Volume: $4.5 Million
Promoted to General Manager from Assistant Manager in twelve (12) months. As General Manger, realized a 1-2% annual comp sales increase.
Delegated training responsibility to Assistant Managers with consistent follow up to monitor progress.
Held daily meetings to educate staff on new culinary specials and wine pairings.
Assisted with coordinating and implementing culinary operations and catering services for the 1988 Academy Award Dinner.
Dove Street Restaurant/Cask N Cleaver (Newport Beach, California) September 1981 – January 1986
Assistant Manager
Annual Sales Volume: $3 Million
Promoted to Assistant Manager in one (1) year. Assisted with day-to-day restaurant management including training, inventory, ordering and guest relations.
EDUCATION
Chapman University, City of Orange California
B.S.B.A . Business Administration (1986). Major: Management. Minor: Marketing.
Certification
Illinois Food Safety & Sanitation License, Spring 2009. Re-Certified as of June 2014.
PROFESSIONAL /COMMUNITY AFFILATIONS
Active member of the Arlington Heights, Barrington Area and Palatine Chamber of Commerce
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