Executive Assistant Personal

MICHELLE ARANI

Gilroy, CA

Phone: 415-***-****

Email: *********@*****.***

Summary

Office Manager with a take-charge attitude credited with combining technology and efficiency to deliver substantial improvements in office workflow and productivity with innovative yet simple changes. Single-handedly revamped patient scheduling system to easily manage over 1300 patients for high-volume doctor’s office. Increased office revenue by streamlining operations and reducing the number of missed appointments.

Areas of Expertise

Oral/Written Communication

Customer Service

Vendor Relations

Research and Reports

Streamline procedures

Efficient

New Business Development

Scheduling

Time Management

Employee Relations

Multi-tasking

Bookkeeping

Professional Experience

Office of David B. Wexler, Bao N. Chang, Daniel P. Cole, MDs, Portola Valley, Ca 2005 – Present

Office Manager

Charged with scheduling management for three doctors, ensuring full collaboration with all

healthcare professionals for optimum patient care, requesting labs results, latest progress notes and coordination of care via phone, and patient records management.

Provided executive level support to the three principal doctors in the office, including heavy scheduling and calendar coordination

Pioneered utilization of new technologies, currently manage and maintain patient scheduling using Apple I Cal(current patient load 1,300 +)

Initiated escribe system into office routine using Practice Fusion and converting to fully functioning EMR.

Authored New Patient Registration forms to streamline processing of information on patient, maintaining MEIC guidelines and requirements to comply with HIPAA regulations

Reduced missed appointments by implementing a program of follow-up calls/reminders to clients regarding their appointments. Missed appointments were reduced by 70% thereby equally increasing revenue

Financial Content, Inc, South San Francisco, Ca 2005 Fluid Ultra Lounge

Sr. Executive Assistant to CSO and CEO

Office Manager and Personal Assistant to CSO and Owner of Fluid

Provided full senior level support to CEO and CSO, managed extensive scheduling and calendar coordination, meeting, and travel arrangement both internally, as well as external business associates, and managed corporate wide database for investor relations, vendors, clients and podcast division

Liaison between clients, vendors and internal legal department to ensure accuracy of contracts

Conducted routine research, compiled data and information into report format.

Researched architects, interior designers and coordinated meetings, managed communication flow between core launch team and potential investors in the development of nightclub venture in Las Vegas.

Digital Campaigns Palo Alto, CA 2004-2005 Sr. Executive Assistant, Corporate Administrator, Accounting Manager

Provided full senior level support to CEO, responsible for all scheduling, travel coordination and telecommunications, company-wide travel and management of corporate travel budgets/expenses and also responsible for all scheduling, travel coordination and telecommunications

Handled all human resources matters, including bonus structure, incentives, and payroll and developed vacation policy and accrual schedules, managed a team of 12 people from human resources to reporting structure

Authored and implemented company-wide policies and employee handbook

Liaison between candidates, government offices and charitable organizations for grassroots campaigns and promotion of Digital Campaigns products

W.L. Butler Construction, Inc., Palo Alto, CA 2003-2004 Sr. Executive Assistant to CEO & Founder

Responsible for heavy calendar scheduling both professionally and personal needs

Coordinated travel company wide for conferences, client meetings and philanthropic events

Communicated client needs and ensured site plans were sent to and received in a timely fashion, as well as ensure plans were scanned and filed in secured electronic files

Vantage Point Venture Partners., San Bruno, CA 2003 Executive Assistant to Senior Partners

Managed meetings schedules, travel coordination both internally and for east coast associates

Coordination of Board meetings for portfolio companies including: board package and presentation materials received in hard and electronic form

Maintained extensive database containing all corporate and portfolio companies’ information containing financial details and legal documentation

The Beron Group & Litigation Risk Management 2001-2003 Office Manager and Administrative Assistant

Maintained all bookkeeping duties: accounts payable, receivable, billing

Created and implemented new electronic database with ability to configure and search using a variety of categorization method

Managed all marketing materials, supervised artwork development, printing process and coordination with mail house to ensure deadlines met

Computer Skills – Outlook, Office 365, including Word, PowerPoint, Excel. QuickBooks, Adobe Photoshop, Veradigm, CURES

Education & Training

Foothill College, Los Altos, California Major: Psychology

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