Audio Visual Technician / Coordinator /Assistant Director

Qualifications Profile

Seasoned, goal-driven and versatile professional with 17 years of experience within the field of audio visual. Adept at all facets of management, inventory control, and equipment rental and operational control essential to accurately deliver the needs of customers and ensure satisfaction. Known for providing effectual contribution for the growth and development of the organization. Skilled at setting up, operating and troubleshooting audio visual equipment for special events, conferences and trade conventions. Armed with communication, organizational and interpersonal skills.

Career-Related Expertise

Project Development Program Implementation Quality Assurance Equipment Management Inventory Management Events Coordination Staff Supervision Superior Client Relations Training and Development

Technical Acumen

Audio Equipment:

Mackie, Soundcraft, Shure, and QSC Touch Mix Sound Boards, Sennheiser and Shure Wireless Mic Systems, SM58, EV 767 and MX412 Mics, Brahler Push to Talk Mics, PZM Audio Recording Mics, CDR Recording

Video Equipment:

4.3 and 16.9 Fastfold Screen Setups, High Lumen LCD and DLP Projectors (10K), Analog way, Aja Ki Pro, Folsom Video Switchers, Cat 5 Magenta DAs, Black Magic Atem Switchers, HDMI and SDI DAs and Switchers, CPU Syncing, LCD Monitors, LED Monitors, DVD Recording, Perfect Cue Presentation Devices, Polycom Video Conferencing, Meeting Owl and Zoom setup, Digital Media Players, IMAG Digital Video Operation and Recording, Streaming Devices (Apple TV) and streaming service hookup

External Speakers:

Meyer 1P, 2P, UPM, UPA, Subs, EV, K-Array, K8, K10, K12 and JBL Speakers

Lighting Equipment:

Airstar Outside Lighting, China Par and Skybox LED Lighting, Leko, Par and Gobo Stage Lighting, Leprecon Dimmer Pack and Lighting Board Setup, Socopex, 5 pin and 6 pin Lighting Cable, Tri head and Outside string lighting, Pipe and drape setup

Power Equipment:

Power DA Hookup for L2130, Hubble and Camlock Cabling Power Distribution.

Encore Global – Pasadena, CA

Event Technical Supervisor 2022 - Present

Responsible for the supervision, training and delegation of duties, of onsite audio visual technicians. Act as an advisor to the Audio Visual Director, Sales Manager and Hotel Executives pertaining to audio visual setup capabilities

Responsible for the set up and operation of audio visual equipment for Hotel meetings and events. Spearhead floor operations as well as in and out shipment of audio visual equipment.. Attend dailyHotel Banquet Event Order Meetings (BEO’s) as well as occassional Precon (Pre Convention) meetings, with Hotel executives and clients.

Fivestar Audio Visual – Pasadena, CA

Audio Visual Technician 2019 – 2022

Responsible for the set up and operation of video and audio equipment for Hotel meetings, events and conventions. Lead onsite Audio Visual Technician responsible for floor operations as well as in and out shipment of audio visual equipment for meetings and events. Attend Hotel Banquet Event Order Meetings (BEO’s) as well as Precon (Pre Convention) meetings, with Hotel executives and clients.

Responsibilities also include in room tech operations to ensure flawless execution of customer and hotel events. Provide Liaison service for customers, vendors and outside services, which also pertains to loading in/out. Daily check of inventory control through property walks. Advise clients and customers of proper audio visual setup capabilities according to venues, meeting spaces and capacity. Daily audio visual setup decision making by viewing of setup diagrams.

Uber/Lyft– Highly rated Uber/Lyft driver in the Los Angeles, CA area. 2016 - Present

IDMR – Los Angeles, CA

Audio Visual Technician - Volunteer 2013 – Present

Responsible for the set up and operation of video and audio equipment to record and distribute weekly religious class sessions, 3 days weekly.

Cedars-Sinai Medical Center – Beverly Hills, CA

Audio Visual Media Specialist 2014 – 2015

Responsible for the setup and break down of audio visual equipment. Other duties also include contacting the Doctors on site for their needs in upcoming events as well as uploading and downloading files to ensure compatibility with AV equipment. Other duties include inventory control as well as reports for repair, deletion or new purchase.

PSAV - Washington, DC

Assistant Director of Audio Visual Services 2007– 2013

Take accountability for a wide range of duties including coordination with outside vendor services; cross-rental of equipment needed for meetings and events; proper scheduling; monitoring and balancing of labor against revenue; and inventory control; to ensure the best quality of service offered for clients and to prevent loss of revenue. Conduct training for staff with emphasis on customer service, company guidelines and expectations. Actively attend to Hotel banquet event order (BEO), Geotechnical Data Report (GDR), Precon and staff meetings. Sustain cooperation with hotel staff and customers regarding the layout and diagram of meeting space. Provide necessary assistance to audio visual director in dealing with pricing, billing and orders.

Notable Achievements:

Provided oversight to the on-site operation of the Audio Visual Department of the hotel; promoting seamless, customer-focused technical support within the rental and events services company.

Spearheaded the audio visual staff in the daily performances of assigned tasks; designated areas of strengths; and referred staff members to training programs in order to promote personal growth and professionalism.

Played an integral role in developing the best alternative of audio visual expertise, including room space; time management; evaluated effectiveness of equipment while supplying options to ensure success of meetings and events.

Demonstrated expertise in developing relationships with customers and hotel staff to secure contacts.

Earned designation for two-week assignment at the Hotel Lorien in Arlington, Virginia in 2008.

PSAV – Washington, DC

Audio Visual Coordinator 2002–2007

Delivered effectual support in directing daily activities of hotel events, specifically in the area of audio-visual operations to assure hotel staff and clients satisfaction. Effectively supervised the workflow of technicians; monitored inventory control; and formulated reports and schedules for proficiency of staff performance. Directed the setup and operation of audio visual equipment necessary for the production of events.

Notable Achievements:

Mentored less-experienced AV technicians in delivering superior quality of equipment and customer service during meetings and events of customers.

Initiated follow-up with clients regarding events to guarantee complete satisfaction and provide accurate information with regard to the expectations, improvements, and enhancements for future events.

Implemented consulting for customers to identify needs and ensure timely provision of audio visual support.

Earlier Career

Projection Presentation Technologies - Washington, DC

Lead Audio Visual Technician 1998–2002

Responsible for the setup and breakdown of Hotel meetings and events under the direction of the onsite supervisor.

Training

Rainmakers (Sales Training)

Management Training: How to be a Better Communicator

Management Training: Dealing with Difficult Employees

Lighting Training

Various Video Training Classes

Awards and Recognition

10 Years of Service Award (PSAV) - 2012

First Place for Rev 7 Superior Revenue Growth Award (PSAV) - 2010

110% Award Nomination (PSAV) - 2003, 2005

Employee of the Year (Projection Presentation Technologies) – 2000

Professional References

Aaron Smith Michael Borris Brandi Howard

PSAV PSAV Human Resource Manager

Director of Audio Visual Services Director of Sales Van Nuys, CA

Washington, D.C. Lanham, MD adtfa3@r.postjobfree.com

adtfa3@r.postjobfree.com adtfa3@r.postjobfree.com 301-***-****

202-***-**** 202-***-****

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