Sales Manager Event Staff
Resume:
TERRA CARSON
An energetic customer service professional with 30 years of experience in the service, hospitality and entertainment industry with proven ability to drive increased revenue profit through new sales and renewing business. Highly skilled in building strong rapport and fostering relationships, able to work fully as a team member and as an individual contributor.
CONTACT
PHONE:
EMAIL:
***************@*****.***
SKILLS
Owner and Operator Vittles Catering (18 years)
Proficient in Microsoft Office, EMS, Delphi, ISAC, Hotel SalesPro and Sabre
Serv Safe Certified Food Manager
Meeting and Event Management
Revenue Forecasting
Conflict Management
HOBBIES
Traveling
Cooking
Floral Design
Reading
EDUCATION
Howard University
1988 - 1992
Bachelors of Science, Political Science
WORK EXPERIENCE
Epiq Global
Catering Director for Mintz Law Firm, Washington, DC
September 2020 – Present
Negotiate contracts with vendors and suppliers. Coordinate events from development to execution. Maintain inventory of all food and beverage supplies. Manage multiple projects while meeting objectives and deadlines. Manage event staff.
Valor Hospitality
Sr. Catering & Convention Sales Manager for Crowne Plaza Hotel, Greenbelt, MD
September 2018 – July 2020
Pursued new business opportunities and nurtured existing relationships within the Corporate and Social Catering Market. Marketed property during multi-million dollar renovation.
PHM Management, Carver Hotel Group and Global Hospitality Expert Solutions
Sales and Catering Consultant
January 2017–September 2018
Provided sales taskforce to various properties throughout the United States. Booked approximately $950K in new sales and catering revenue during my assignments and serviced approximately 88 groups.
Davidson Hotels & Resorts
Sr. Catering & Convention Sales Manager for Sheraton Hotel, Silver Spring, MD and Hilton Old Town Hotel, Alexandria, VA
January 2011–December 2016
Initiated verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
Loews Hotels
Sr. Catering & Convention Sales Manager for Madison Hotel, Washington, DC
June 2007–November 2010
Executed contracts, managed and coordinated social and corporate catering.
Hilton Hotels
Sr. Catering Sales Manager for Embassy Suites Hotel, Washington, DC
August 2005–June 2007
Served as opening team member responsible for generating a high volume of new social and corporate catering business. Created catering menus, catering collateral and catering department procedures.
Remington Hilton Hotels
Group Sales Manager for Sheraton Pentagon Hotel, Alexandria, VA
November 2002-August 2005
Promoted and advertised hotel as it underwent a $6 million dollar renovation and conversion. Pursued new business opportunities and cultivated existing relationships within the Tour and Travel, SMERF and Government Markets.
Black Entertainment Television (BET)
Travel and Event Manager for BET, Washington, DC
April 1997-September 2002
Managed all logistical aspects from conception to implementation for all VIP and BET Talent Travel Programs. Negotiated contractual arrangements with vendors in the entertainment and travel industry.
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