Mail Handler Medical Billing customer service
Resume:
Zsakebra
Freeman
*******.*******@*****.***
Responsible mail handler with five years’ experience sorting packages and managing incoming and outgoing shipments. Detail-oriented, organized and highly productive professional with a collaborative and hard-working mentality. Seeking an opportunity with an organization that fosters and embraces self-starters that bring fresh ideas and perspectives to create and refine processes for efficiency leading to a better customer experience.
Skills
• Leadership
• Data Entry
• Customer Service
• Analytical problem solver
• Medical Billing and Coding
• Logistics Understanding
• Attention to Detail
• Safe equipment operation
Experience
JUNE 2017 – CURRENT
Mail Handler/ United States Postal Service
As a Mail Handler I am responsible for managing both incoming and outgoing mail and inspecting shipments for damage. I also perform tasks such as receiving and sorting mail, packing promotional materials, and printing placards.
MAY 2016 – JUNE 2017
Sales Team Member/ Target
As a Sales team member, I was responsible for providing excellent customer service by answering questions about store policies and procedures, taking cashier orders, and processing sales transactions. I was also responsible for solving guest issues as well as maintaining a neat and orderly work environment.
MARCH 2016 – MAY 2016
Receiving Associate/ Walmart Logistics
As a Receiving Associate, I was responsible for moving and organizing inventory, unloading trucks, and helping customers while stocking shelves.
2
NOVEMBER 2015 – JANUARY 2016
Customer Service Representative/ Wipro Call Center As a Customer Service Representative, I was responsible for answering incoming calls, scheduling orders, looking up order status and cancelling orders. I also entered reports and customer proposals into the database.
AUGUST 2014 – SEPTEMBER 2015
Material Handler/ O’Reilly Distribution
As a Material handler I was responsible for matching numerical and alphabetical characters quickly and accurately, as well as order pulling.
FEBRUARY 2010 – FEBRUARY 2011
Administrative Support/ Total Billing Coding
As a member of the Administrative Support team, I was responsible for accurately completing medical billing, data entry, and analyzing claims status. I also called providers for follow-ups, entered reports, and utilized the charts of patients to input data into the system. FEBRUARY 2014 – APRIL 2015
Customer Service Team Member/ Target
As a customer service team member, I was responsible for resolving guest concerns in a positive and helpful manner. I also delivered a great looking floor through hanging signage, attaching labels, and organizing stock.
Education
JANUARY 2009 – JANUARY 2011
Medical Billing and Coding Diploma
MAY 2009 – MAY 2010
Certificate/Diploma / Sanford Brown
2003 - 2006
College Preparatory Diploma / Martin Luther King Jr High
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