Customer Service Administrative Assistant

ANNEMARIE E. HURSH

*** ********* ******

Lynchburg, VA 24502

I grew up in Brookeville, MD. Born October 19th, 1981. I have had a passion for animal and human behavior so have excelled in all aspects of communication in any position I apply myself. I grew up learning about behavior and testing with my father. He was the head of Behavior studies in the Army at the Pentagon for over 30 years. He is now the President of IBR in Baltimore, MD. I watched behavior experiments with rats, mice and primates. Quite the learning experience and opened the door for my love of behavior sciences and tests. This has also led me to work well with others and a better understanding of human behavior. I’m a self starter and take pride in my work. I learn new computer software and way of doing things very quickly as I’m attentive and strive to do my job to the best of my ability. I look to stay in positions long term as I like to grow with companies. I’m very creative and a great problem solver which enables me to work in less than ideal and often fast paced work areas. I’m not only dependable but I also plan ahead so there’s never a disturbance in a schedule for myself or colleagues. I’m honest and always make suggestions to better the position I’m in for the company I work for. I take constructive criticism well and always strive to be better each day.

CONTACT

EMAIL:

****************@*****.***

HOBBIES

Rehabilitation and animal behavior

Dog Training/Horse Training

Photography

Writing

Website Development

Always trying and learning new things

EDUCATION

Barrie School

August 1987 – June 1999

[Private School specializing in children with above average comprehension and learning through visual and artistic expression]

Sherwood High School

August 1999 – June 2000

Graduated

Scottsdale Equine Studies

August 2000-June2002

Equine management and veterinary studies. Laboratory work and testing.

WORK EXPERIENCE

Tessy Plastics Shift Supervisor

August 2022- Present

Huge plastic manufacturing company. Duties include managing employees, running presses, schedules, disciplinary actions, paperwork of all kinda, computer skills and so much more.

All Pro K9/Amhursh K9 Head Trainer\Manager

February 2005–Present

In charge of training all civilian dogs, K9 teams, Online services, ordering supplies, Paperwork, marketing and gaining new clients.

Hopes Sanctuary and Equine Center Founder/Operator

April 2017–Present

Founded a registered 501c3 Farm Animal Sanctuary amd Rehabilitation Center. In charge of all intakes, care, paperwork, volunteers and daily operations.

Georges Assisted Living Program Director

May 2006–September 2010

Responsible for all senior activities, schedules, meal prep, tours, new clients, marketing, hiring, preparing legal documents and all customer service.

Telconet Administrative Assistant to CEO & COO

November 2004 to July 2007

Responsible for all reports, files, reservations, office parties, meetings, mailings, letters, presentations, filing, stocking, ordering, break room, opening and closing responsibilities, expense reports, etc.(Went out of business)

CEV Construction/Office Manager

May 2002-November 2004

In charge of client database, ordering supplies, hiring, all clerical duties and customer service. QuickBooks, Microsoft software, marketing and website design. (Owner passed away so the company closed)

Highlights about Me

1.Reliable/Honest

2.Optimistic and finding solutions to potential issues

3.Organizing

4.Website design

5.Working well with people

6.Computer Efficient with Microsoft and QuickBooks 2002

7.Customer Service

8.Manager skills

9.Self Sufficient

10.Quick Learner

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