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Customer Service Automotive

Madison, AL
November 10, 2022

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George Watkins

256-***-**** 848 Rose Se, Rogersville, AL 35758


To obtain a position where I can use my skills in leadership, team building and employee engagement to create an inclusive environment with diverse resources. Where I can expand my training and asset management.

Skills & Abilities

Leadership, asset management, training, employee engagement. Certified with the Association of Finance and Insurance Professionals. Certified commercial pilot with instrument rating SEL. Word, Excel, PowerPoint, Outlook. 40 years in leadership, 15 years in automotive finance, 10 years in outside/insurance sales.


2021-2022 Tire Discounters, Madison, AL

Sell automotive maintenance and service. Lead team in providing outstanding customer service. Develop and maintain an inclusive environment for employees and customers. Led district in multiple sales contests. Manage assets with daily sales and receiving new inventory. 2019-2020 Mavis Tire & Brakes, Madison, AL

Sell tires, brakes, shocks & struts, batteries, windshield wipers, alignments, fluid services. Hire and train tire technicians and sales personnel. Manage assets with daily sales and receiving new inventory.

2019-2020 Express Oil Change/Tire Engineers, Cullman, AL Lead team in providing excellent customer service in a fast-paced quick service automotive maintenance. Manage assets with daily sales and receiving new inventory. 2014-2019 Advance Auto Parts, Huntsville, AL

Operate auto parts store. Hire, train a diverse group of employees inclusive of bi-lingual women and men. Asset management to maintain inventory levels to serve DIY and commercial customer base. In the first year I was awarded the Winners Circle only given to the top 1% of managers in the company. Consistently lead the district in sales, contest and leadership. 2012-2014 AAA Alabama Insurance Huntsville, AL

Prospect and develop relationships with referral sources. Develop referrals into clients with leading edge insurance products in the property and casualty field. Sell AAA memberships by explaining the benefits and providing personal testimony of them. 2011-2012 Craig Wiggins Allstate Agency, Huntsville, AL Prospect and develop relationships with referral sources. Develop referrals into clients with Allstate products in property and casualty insurance.

2010-2011 Valley Pizza Dominos, Huntsville, AL

Operate the Jones Valley location Dominos restaurant. Develop a team of diverse individuals to form an inclusive unit to provide exceptional customer service and pizza products. Received to back-to- back perfect OER’s, complete and review P&L statements. Manage assets in food, supply and cash with proper ordering, portioning and training staff. 2

2008-2010 Liberty National Insurance, Huntsville, AL Build and train an engaged, diverse and inclusive team to sell life insurance products and supplemental health. Prospect for and develop business clients using the marketing plan developed by the company.

2007-2008 ADT, Huntsville, AL

Sell to mass market alarm systems with state-of-the-art ADT home security system. Prospect for residential clients securing their homes with ADT. Train and inclusive and diverse on The Model Sales Call. Design and sell home security systems.

2006-2007 Jeff Sikes Mazda, Huntsville, AL

Director of finance. Process credit applications for automotive finance and obtain approval form the lender. Evaluate credit for sales during non-banking hours. Work with a diverse team of sales and sales managers to achieve sales goals for each month. Sell credit insurance, service contracts and security and appearance products. Verify stipulation required by lenders and follow up for contract funding.


Alabama Aviation College Ozark, AL, Flight Technology. Northview High School, Dothan, AL, Music.


Awarded Winners Circle at Advance Auto Parts, Elite A-Team 12 out of 12 months, Fight Club and awarded manager of the year for district at Advance Auto Parts. Awarded Rahal Ring 80 out of 84 months with Rahal Schmitz Buick.

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