MUTEGI, LLOYD MUGENDI PHONE: +254-***-***-*** / +254-***-******

P.O BOX 2350 GPO - 00100 Nairobi EMAIL: adtf16@r.postjobfree.com/adtf16@r.postjobfree.com SUMMARY OF QUALIFICATIONS AND LEADERSHIP SKILLS

Master of Science Degree - Procurement and Logistics - Ongoing Jomo Kenyatta University of Agriculture and Technology Advanced Computer Packages - Credit

Jekan Computer College - June 2017 to February 2018 Strategic Planning and Management Skills

Kenya Institute of Social Work and Community Development - February 2018 Effective Report Writing and Presentation Skills

Kenya Institute of Social Work and Community Development - November 2017 Public Relations and Customer Care

Kenyatta University, Regional Centre for Capacity Development - February 2014 Peer Education : National Organization of Peer Educators (NOPE) - February 2008 Motor Vehicle Driving License – Class BCE - November 2007 Planning, Organization and Time Management - Safaricom Kenya Limited - May 2007 Bachelor of Education (Arts) – Pure Mathematics and Accounting Second Class Honours (Upper Division) - University of Nairobi, Kenya -May 2004 Certified Public Accountant 1 – Financial Accounting 1, Economics and Law 1 Kenya Accountants and Secretaries National Examination Board -December 2001 Procedural Programming in QBasic, Pascal, Microsoft Office and Data Communication Computing Skills – Sky Link Computing Institute - May 2001 Strategic Planning and Development: Online Board - December 2000 Kenya Certificate of Secondary Education KCSE - Mean Score of B(Plain) Kiriani Boys' High School, Meru Kenya - December 1997 Kenya Certificate of Primary Education KCPE – Total Marks 448 out of 700 Kagumo Primary School - Meru Kenya - December 1994 EMPLOYMENT DETAILS

REVERSE CHRONOLOGICAL ORDER POSITIONS HELD (STARTING WITH THE MOST RECENT EMPLOYMENT/POSITION 1 (CURRENT OR MOST RECENT)

NAME AND ADDRESS OF EMPLOYER: KENYATTA UNIVERSITY

REGISTRAR (ACADEMIC) DIVISION

P.O BOX 43844 NAIROBI 00100 TEL: +254-**-****** –19 EXT 57183

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EXACT TITLE OF POST: SENIOR ADMINISTRATOR – SSP (MAIN, RUIRU AND PARKLANDS

(CAMPUS) SECTION

TITLE OF SUPERVISOR: HEAD, ADMISSIONS -SSP SECTION MR. CRYSPUS KARANJA

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED

THREE (3) CLERKS, FOUR (4) SECRETARIES AND TWO (2) MESSENGERS

PERIOD FROM: APRIL 2013 TO: CURRENT

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

-Preparation of advertisements for Self Sponsored Programmes, coordination of application analysis, and production of admission letters.

- Proof reading of admission letters, original certificates from admitted students during reporting and forwarding to finance department upon authentication.

-Clearing students after graduation to enable them pick their certificates and Career advisory

-Minute taking during departmental meetings

REASON FOR CHANGING EMPLOYMENT: I feel as though I’m ready for another stage in my career. I’d like to deal with new challenges. I’d also like to continue to grow and learn more in this field and take on some new tasks—ones I haven’t had the opportunity to tackle in my current role.

EMPLOYMENT/POSITION 2

NAME AND ADDRESS OF EMPLOYER: KENYATTA UNIVERSITY, ADMISSIONS –SSP EXACT TITLE: ADMINISTRATIVE ASSISTANT – TEACHING PROGRAMMES, PUBLICATIONS AND TUITION FACILITIES SECTION

TITLE OF SUPERVISOR: HEAD, TEACHING PROGRAMMES, PUBLICATIONS AND TUITION FACILITIES SECTION

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED

TWO (2) SECRETARIES, ONE (1) CLERK AND ONE (1) MESSENGER PERIOD FROM: APRIL 2011 TO: MARCH 2013

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

-Collating information for preparation of university prospectus, catalogue, academic calendar and other publications.

- Maintaining and updating stores records of graduation facilities.

- Analysing and processing of credit waivers and credit transfers.

-Facilitating and coordination of the implementation of section’s internal strategic and annual work plan.

-Minute taking during departmental meetings (both internal and external)

-Preparation of periodic reports to management and for internal and external ISO audit. REASON FOR CHANGING EMPLOYMENT: An internal promotion and job transfer, as a way to learn and develop new skills for future career advancement.

EMPLOYMENT/POSITION 3

NAME AND ADDRESS OF EMPLOYER: NOTRE DAME SCHOOL – OFF 3RD PARKLANDS AVENUE P.O. BOX 38941 NAIROBI 00623

EXACT TITLE OF YOUR POST: SENIOR TEACHER – MATHEMATICS AND BUSINESS STUDIES NAME AND TITLE OF SUPERVISOR: MR. MABONGA VICTOR SIMIYU – HEAD OF DEPARTMENT +254-***-******

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED

ONE (1) – SECRETARY

ONE (1) - MESSENGER

PERIOD FROM:OCTOBER 2009 TO: MARCH 2011

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

- Curriculum design, development and classroom management

- Cooperative learning and student centred learning

- Students motivation and multicultural awareness

- Interactive learning, students’ assessments and whole Group Learning REASON FOR CHANGING EMPLOYMENT:

To get used to picking up new protocols, procedures, strategies and practices quickly. To learn to meet new people and work with them productively without a lot of ramp-up time. To actively utilise my invaluable administrative talents. EMPLOYMENT/POSITION 4

NAME AND ADDRESS OF EMPLOYER: SAFARICOM KENYA LIMITED - P.O BOX 46350 NAIROBI 00100 EXACT TITLE OF YOUR POST: RETAIL CENTER OFFICER

NAME AND TITLE OF SUPERVISOR: MS. CAROLINE MUTUGI - STOCK CONTROLLER BURU-BURU RETAIL SALES BRANCH

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED

THREE (3) – SALES AND ACTIVATION OFFICERS

PERIOD FROM: SEPTEMBER 2008 TO: SEPTEMBER 2009

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers’ needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries

• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

“go the extra mile” to drive sales

• Maintain in-stock and presentable condition assigned areas. And ctively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Process pos (point of sale) purchases and cross sell products

• Handle returns of merchandise and team up with co-workers to ensure proper sales and customer service

• Build productive trust relationships with customers

• Comply with inventory control procedures

• Suggest ways to improve sales ( planning marketing activities, changing the store’s design) REASON FOR CHANGING EMPLOYMENT:

Change of Passion and Career Interests (Passion Evolvement) EMPLOYMENT/POSITION 5

NAME AND ADDRESS OF EMPLOYER: SAFARICOM KENYA LIMITED P.O. BOX 46350 NAIROBI 00100

EXACT TITLE OF POST: CUSTOMER CARE REPRESENTATIVE – CALL CENTER NAME AND TITLE OF SUPERVISOR: MR. KINYUA ALBERT MBAABU – CALL CENTER SECTION AND TRAINING MANAGER

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED BY YOU

NONE

PERIOD FROM: JANUARY 2007 TO: AUGUST 2008

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

- Determining requirements for customers.

-Answering inquiries and clarifying desired information, researching, locating and providing information.

- Resolving problems by clarifying issues, researching and exploring answers and alternative solutions.

- Implementing solutions and escalating unresolved problems.

- Fulfilling requests by clarifying desired information, completing transactions and forwarding requests.

- Selling additional services by recognizing opportunities to up-sell accounts and explaining new features.

-Keeping equipment operational by following established procedures and reporting malfunctions.

-Updating job knowledge by participating in educational opportunities.

-Enhancing organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

REASON FOR CHANGING EMPLOYMENT:

INTERNAL CAREER PROGRESSION - TRANSFER

EMPLOYMENT/POSITION 6

NAME AND ADDRESS OF EMPLOYER: DIGITAL ADVISORY AND LEARNING CENTRE P.O. BOX 5172, NAIROBI - 00506

EXACT TITLE OF YOUR POST: HEAD OF SCHOOL PROGRAMMES NAME AND TITLE OF SUPERVISOR: DR. HUMPREY OBORRAH – HEAD OF MISSION AND CURRICULUM MANAGER

NUMBER AND TYPE OF EMPLOYEES

SUPERVISED

EIGHT (8) TUTORS

TWO (2) SECRETARIES

ONE (1) MESSENGER

PERIOD FROM: APRIL 2005 TO: DECEMBER 2006

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

- Production and maintenance of departmental database and it’s continuous improvement.

- Production of termly timetable and allocation of duties to tutors.

-Perform gifted and talented tests’ coordination and allocation of schedules to available programmes.

-Management and maintenance of departmental records, publications and other facilities.

-Establishing and maintaining positive relationship with students, parents and colleagues, and fostering an environment of open communication and support.

-Preparation and guidance of students for examinations. REASON FOR CHANGING EMPLOYMENT:

ADVANCEMENT ; GROWTH

EMPLOYMENT/POSITION 7

NAME AND ADDRESS OF

EMPLOYER:

DIGITAL ADVISORY AND LEARNING CENTRE

P.O BOX 5172 - 00506, NAIROBI

EXACT TITLE OF POST: TUTOR

NAME AND TITLE OF

SUPERVISOR:

MR. REUBEN WASILWA, HEAD OF SCHOOL PROGRAMMES

(CURRENTLY DIRECTOR, NAIROBI LANGUAGE AND TUTORIAL CENTRE - ANORLD PLAZA, WESTLANDS +254-***-******)

PERIOD FROM: JANUARY 2004 TO: MARCH 2005

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

• TUTOR: O - LEVEL AND A - LEVEL MATHEMATICS, BUSINESS STUDIES AND ACCOUNTING

• EXAMINER: O - LEVEL AND A-LEVEL MATHEMATICS, BUSINESS STUDIES AND ACCOUNTING REASON FOR CHANGING EMPLOYMENT:

Promotion

Community Service.

- Board of Management (BOM) – Kagumo Secondary School, Chuka - TNC

- Development Committee Member – Kagumo Salvation Army Church

- Career Advisor - Joy Junior Academy - Kagumo Salvation Army, Chuka – TNC Voluntary Experience

Conducted and participated in lectures and talks to students of various schools in Meru District on: how to pass Examinations, Education and Development and HIV/AIDS awareness & Prevention Professional Attachment

Ikuu Boys High School - Teacher: Business Studies, Accounting and Mathematics -May 2002 – August 2002 Research Assistant

Conducted Opinion polls in Meru South in readiness for 2002 General Elections - October 2001 – June 2002 Part -Time: Caring for the mentally challenged and physically disabled children in Dagoretti Children’s Home, Thogoto - January 2002 – April 2002

Other Interests and Hobbies:

Playing Soccer, Handball and Badminton, Playing Scrabble, Chess, Keyboard Piano and Mountain Climbing Strengths and Skills- A highly Energetic, innovative and proactive individual with: Solid oral and written communication skills. Excellent interpersonal skills and proven integrity Motor vehicle class BCE driving skills with over ten (10) years driving experience REFERENCES:

MR. KARANJA, CRISPUS

NJOGU

ASSISTANT REGISTRAR

HEAD, ADMISSIONS

(SELF SPPNSORED

PROGRAMMES)

KENYATTA UNIVERSITY

P.O BOX 43844 – 00100

NAIROBI

TEL: +254 (20) 8710901- 3220

CELL: +254-***-******.

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MR. MICHENI, ERIC

MUTHOMI

CHIEF EXECUTIVE

OFFICER,

TELLAM INTERNATIONAL

P.O BOX 22294 – 00100

NAIROBI

TEL: +254-***-******

CELL: +254-***-******

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MR. CHEBALWA, REUBEN

WASILWA

MANAGING DIRECTOR

LANGUAGE AND TUTORIAL

CENTRE, NAIROBI

P.O BOX 12292 –00100, NAIROBI

TEL: +254 (20) 445 4290

CELL: +254-***-******

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